With regard to Service Canada programs and services within the riding of Gaspésie—Îles-de-la-Madeleine: (a) what is the current baseline for service; (b) what value-for-money studies, reviews or summaries have been undertaken relating to Service Canada programs; (c) what are the recommended changes in Service Canada programs in Gaspésie—Îles-de-la-Madeleine; (d) what is the level of spending on Service Canada operations in the riding for this year and 2010–2011; (e) what is the planned level of spending on Service Canada operations in the riding for 2012–2013 and 2013–2014; (f) what are the numbers for Full Time Equivalents (FTEs) for this year and 2010–2011 in the riding; (g) what are the planned numbers of FTEs for 2012–2013 and 2013–2014 in the riding; (h) how many clients did Service Canada serve in the riding this year and 2010–2011; (i) what is the number of inquiries per FTE for this year and 2010–2011; and (j) what is the demographic make-up of the clients served in the riding this year and in 2010–2011?
In the House of Commons on November 4th, 2011. See this statement in context.