Mr. Speaker, the Conservatives promised that their cuts would not affect front-line services. However, apparently they do not consider answering the phone a front-line service. Only one in three calls about EI is being answered within the minister's own guidelines, and fewer than half of the calls about the CPP and OAS. Canadians in precarious situations are calling to ask about much-needed support but instead of getting help they are getting Muzak. When will the Conservatives admit that their reckless cuts are hurting Canadians?
In the House of Commons on November 1st, 2012. See this statement in context.