Mr. Speaker, even in that answer, the member did not respond to my original question, which was this: How is it that people are to rely on the website, when the website's information is completely inaccurate and does not provide claimants with the information?
Also, she did not answer to the issue of how people get to Service Canada, when a requirement is that claimants access it in person or by telephone and they cannot find an office and the telephone wait, if they hang up or are on hold, is a day long, which is wasting their time, time they should be out looking for work. How is that serving Canadians?
The individuals who used to have access to the Internet through the community access program no longer have that access. Therefore, saying that they can get that information on the Internet is misleading, if the information is wrong. It is delaying, if it is the only way they can access the information, and it is not accurate.