Mr. Speaker, in fact there are back office positions in almost every segment of Veterans Affairs Canada.
A few examples of the efficiencies that we have created include stopping asking veterans to show their receipts for all kinds of transactions that had to be processed. That saved 100 hundred positions. In the disability branch program, 12 photocopy and processing clerks were reduced when we moved to digitized records.
We make no apologies for the reductions in bureaucratic waste of taxpayers' dollars and turning those into benefits for veterans and their families.