Mr. Speaker, Ms. Boisvert retired from the CRA in April 2016. On June 15 of that year, she got a paycheque by mistake, and now she is being told to pay back the gross amount even though deductions were taken. She has taken steps to resolve the matter, but the full gross amount is being withheld from her severance pay. My office has been trying to reach someone since February to clean up this Phoenix mess, which comes on top of so many others, but nobody even acknowledges our communications.
When will the minister help Ms. Boisvert and admit that her pay system is broken beyond repair?