Mr. Speaker, I refer back again to the document we are talking about, which was tabled in March of 2017.
First of all, I would like to thank the committee and witnesses for being able to produce a comprehensive report, to which the government provided a response. Since 2017, I think that the minister, the parliamentary secretary, and the team have done a remarkable job in ensuring that many of these issues have been addressed.
The report talks about having a call centre, and we have introduced a client experience branch to ensure the services we provide to clients are better. For the website, we have introduced innovation and have harnessed the best technology to ensure that individuals are having the best experiences. One of the recommendations was to provide more frequent and useful information. With our services, we are making sure that we are providing faster, easier, and better-targeted information to clients. With regard to application forms and making sure they are comprehensive, we see a team of individuals going out, the minister and others, making sure individuals are aware of what the expectations are when coming to Canada. For processing times, the parliamentary secretary talked about reducing them. We have heard many times in the House about how they have been so dramatically reduced.
Based on the report that was tabled, the comprehensive response from the government, and what we have done since then, maybe the parliamentary secretary could tell us if there is anything further he thinks we could do to better an already brilliant system they have been working on.