Mr. Speaker, I could not agree more.
We should be doing everything possible to make it easier for people to go through these application processes, such that they do not need to hire an immigration consultation, or such that we can reduce the friction points within IRCC. With some of these processes, I think we still use carbon copy forms. It is just bananas.
I want to give some credit to department officials within IRCC. I would love to give them a mandate, to say that the government is going to deal with the issue at Roxham Road and they should put their brain power toward developing a web portal, or creating a cloud model, or ensuring that people who are processing applications are not in such rigid silos that demand cannot be met in different areas.
There are many different things that this minister could be focusing on in terms of modernizing client service delivery. Are there ways we could be using artificial intelligence to help client service delivery? How can we make the experience easier and more consistent, incenting people to come to Canada legally? That should be the focus of the minister. That is the focus of this report.
Unfortunately, we are not there because of what is happening at Roxham Road in Quebec.