Mr. Speaker, I will deal with the first part of the member's question quickly by saying, yes, we support the bill and that it is important that the loopholes be closed.
To the second part of the question, the personal experience the member relayed is so familiar to people I have spoken to across Canada. Everything he addressed, from the inability to reach someone on the phone to being given incorrect and conflicting information when getting through to a person, to being told that it would take months to get a cheque even when there is no information in dispute, is so painfully typical of the experiences I have heard from taxpayers across Canada. I have heard tax preparers from across Canada say that the service and the level of competence have never been worse. Quite specifically, I have been told by tax professionals that even in the last couple of years, it has gotten worse. Therefore, it is certainly going to take more than the passage of the bill before us to address the comprehensive problems with tax collection in Canada.