With regard to problematic issues related to the Phoenix pay system and the implementation of mixed pay teams in the 13 departments in June 2018: (a) what is the evolution of the cumulative backlog, broken down by department; (b) how many people were underpaid by the Phoenix pay system, in total and broken down by department; (c) how many employees experienced a total pay disruption, broken down by department; (d) of those employees in (c), broken down by department and sex, (i) how many did not receive any pay, (ii) how many had other errors related to pay; (e) what is the average error processing time, broken down by individual complaint; and (f) how many hours of overtime were required to address these issues, broken down by hours of work and costs incurred per pay period?
In the House of Commons on January 28th, 2019. See this statement in context.