Mr. Speaker, the Liberal government is not delivering the goods on many fronts.
Several examples come to mind, including pharmacare and the fight against climate change, but, today, I would like to draw the attention of the House to a very straightforward issue: direct services to the public.
It is appalling. People are spending hours on the phone, but nobody is there to answer their questions. We are living in uncertain times. A bunch of programs have been introduced, but their criteria are not always clear. Canadians have the right to get clear answers to their valid questions.
The Department of Immigration is plagued by the same paralysis. People have been waiting for months for answers to their questions about family reunification, regular status for essential workers, foreign students or permanent residence applications. This government is disrespecting Canadians. This has to change. It needs to allocate the necessary resources to serve the public properly.