Mr. Speaker, I certainly understand the frustration felt by people who would have preferred a refund. The situation is far from ideal. At the same time, it is important to understand that if all the airlines had to provide immediate refunds for all the cancelled flights, this would have a devastating impact at a time when the industry has lost 90% of its income. That is why the Canadian Transportation Agency proposed a solution involving a credit that is good for up to two years.
When this pandemic is over, we want to still have a viable airline industry that can resume operations.