With regard to delays in the processing of immigration files submitted through the traditional hard-copy paper method: (a) how many files had their processing delayed as a result of Immigration, Refugees and Citizenship Canada employees not having access to paper files while working from home during the pandemic; (b) what is the number of files still (i) not being processed, (ii) delayed as a result of employees working from home, broken down by type of application; (c) what is the current backlog and processing times for applications submitted via (i) paper, (ii) online, broken down by type of application; and (d) what was the backlog and processing times for applications submitted via (i) paper, (ii) online, prior to the pandemic, or as of March 1, 2020?
In the House of Commons on March 22nd, 2021. See this statement in context.