With regard to the Veterans Disability Program: (a) what is the oversight role of Veterans Affairs Canada (VAC) employees; (b) what is the oversight role of VAC executives, including key performance indicators assigned regarding the disability program; (c) what are the details of the Medavie Blue Cross contract related to the disability program, including (i) the summary of the terms of agreement, (ii) the contract start and end dates, (iii) the costs to administer, (iv) the summary of the review clauses, (v) the key performance indicators; and (d) what specific process does each application go through from the initial application until a decision is rendered?
In the House of Commons on April 12th, 2021. See this statement in context.