Mr. Speaker, as we are all aware, after two years of travel restrictions Canadians are travelling again and there is increased demand and volume for passports. That is why the focus of the minister and officials has been to make sure that Canadian do receive their passports. It is why we are triaging lines at every Service Canada location in urban and metropolitan areas. It is why we have increased our staff by over 600 to serve Canadians. It is also why we have added additional resources to our NP lines and other call-in lines to ensure that we reach Canadians and that they get the documents they need.
In the House of Commons on June 20th, 2022. See this statement in context.