Mr. Speaker, the situation in Montreal is unacceptable and does not reflect what is happening in other places in the country.
For the past four business days, more than 1,000 people have been waiting in line, and we do not want people to be forced to do that. That is why, starting a 7 a.m., senior management teams were there to talk with people and ensure that they were receiving the necessary information and that they had an appointment, which would enable them to come back at a specific time without having to wait in line.
We know it is frustrating and we know that it is important. We will continue to respond to the situation.