Mr. Speaker, the government is failing on so many basic matters. It is failing to provide passports to Canadians. It is failing Afghan refugees, who assisted our brave men and women in a war zone. It is failing to process immigration applications. There are now millions of files that are behind. Frontline government employees are now simply resorting to telling their frustrated clients to call their MPs, just as the minister for Service Canada has recommended. One can imagine the significant increase in call volumes to our offices. Our caseworkers are doing their utmost to fill the void.
The people of Calgary Centre and I are extremely lucky to have Shaney Pap in my office. There is not a week that goes by that I do not get glowing comments about the invaluable assistance she has provided. The volume of files she handles is immense and broad. While the government is working at half speed, often from home, Shaney has stepped in to ensure that people who need essential services are getting them. Today, I join my constituents in thanking Shaney for all she does for us.