Mr. Speaker, I understand Canadians' frustration with the passport situation.
We implemented a new strategy as of yesterday. We saw the lines of people forming outside of the Saint-Laurent, Laval and Guy-Fravreau offices, so they received tickets and appointments.
Today, 250 people who were outside the Laval and Saint-Laurent offices spoke with managers and got appointments. There are 10 or so managers in each office who are organizing people into 12-hour shifts to ensure that everyone can travel on time.