Mr. Speaker, there is now a backlog of over 57,000 air passenger complaints before the Canadian Transportation Agency. Canadian travellers have had their lives upended. Many are out thousands of dollars. For those who have managed to navigate a complex complaint process, they are having to wait well over a year to have their complaints heard.
The government is on its third attempt to fix this debacle. Will the minister apologize to Canadian travellers for failing so utterly to stand up to the big airlines?