Mr. Speaker, as a note, the Treasury Board of Canada Secretariat, TBS, claims office runs its monthly statistical report on the first working day of the month. The most recent report was run on December 1, 2023.
The TBS claims office uses a specially designed client relationship management, CRM, system that is internal to TBS and has as its primary function the capability to manage and track the submission and processing of claims. As the CRM system has limited capability to gather and produce detailed statistical reports on a historical basis, the information provided is cumulative from the date of inception to the date of the report.
With regard to part (a), as of December 1, 2023, the TBS claims office received a total number of claims broken down by the following categories: compensation for individuals on maternity, parental or disability leave, 68; discriminatory practice, 36; lost occupational capacity, 28; lost security clearance, five; bankruptcy, 18, 17 of which were not accepted and one of which is in progress and not closed; significant credit rating impact, 47; resignation from the public service, 21; mental anguish, 375; and other personal and financial hardship, 495. As a note, many claimants file under this general heading of damages. However, upon further examination by the TBS claims office in consultation with the claimant, the claims are resubmitted under the corresponding specific category of damages where they are best assessed. The CRM system does not have the capability to track the number of “Other personal and financial hardship” claims that have been reassigned and assessed under the more appropriate specific category of damages. In addition, claims erroneously submitted under this category are closed in CRM as “not accepted” claims.
With regard to part (b), for each category in part (a), the total number of claims that were accepted is as follows: compensation for individuals on maternity, parental or disability leave, seven; discriminatory practice, zero; lost occupational capacity, zero; lost security clearance, zero; bankruptcy, zero, with one in progress and not closed; significant credit rating impact, three; resignation from the public service, zero; mental anguish, 129; and other personal and financial hardship, two.
With regard to part (c), for each category in part (a), the total number of claims that were rejected is as follows: compensation for individuals on maternity, parental or disability leave, 61; discriminatory practice, 36; lost occupational capacity, 28; lost security clearance, five; bankruptcy, 17, with one in progress and not closed; significant credit rating impact, 44; resignation from the public service, 21; mental anguish, 246; and other personal and financial hardship, 493.
With regard to part (d), the CRM system assigns a unique claim number to an individual claimant. A claimant is eligible to submit multiple requests for damages based on their individual circumstances. As the CRM system was designed to track individual claimants, an average value of compensation awarded for categories listed in part (b) above cannot be provided.
The total cumulative amount recommended for payment for all severe impacts claims as of December 1, 2023, is $1,077,010.92 and 6,536.73 hours of leave credits.