Mr. Speaker, Canadians deserve timely, reliable and accurate service from the CRA. That is why we thank the Auditor General for her report.
Earlier this fall, we embarked upon a 100-day plan to strengthen service, improve access and eliminate unacceptable delays, and we have good news: Since the launch of the plan, CRA call centre service levels have more than doubled, with 89% of Canadians getting an answer within 15 minutes.
The report will help the CRA build on significant service improvements it has made since September. It will also help guide our government to work—