Mr. Speaker, I am right here. Canadians deserve timely and accurate service from the CRA; there is no question about that.
However, we have good news. We have instituted a 100-day plan. Service levels and access are up; upwards of 83% of calls are answered within 15 minutes. We are laser-focused on the CRA's delivering good service for Canadians, and that is what we are going to do.