With regard to Air Passenger Protection Regulations complaints filed with the Canada Transportation Agency: (a) what is (i) the number of complaints, (ii) the length of the current backlog of complaints; (b) for current outstanding complaints, what is the breakdown by airline; and (c) in the last two years, in cases where the Canadian Transportation Agency has made a ruling, how many and what percentage of complaints have resulted in a ruling that (i) required the airline to pay compensation, (ii) did not require the airline to pay compensation, in total and broken down by airline?
In the House of Commons on September 15th, 2025. See this statement in context.
