Mr. Speaker, I appreciate my colleague's acknowledgement and his sympathies for my residents, but respectfully, I would request better performance from the CRA rather than sympathy. He has tried to paint a picture of actions that the government is taking to try to make things better or get better, but respectfully, the data does not back that up.
Just this year, after the 100-day service improvement plan, which ended in December, the Office of the Taxpayers' Ombudsperson's annual report in June showed that the problem remains. It was the most complaints they had received in three years. They are up 27% from last year. The ombudsperson said that the complexity of the tax system is one of the biggest problems, and I see that all the time. They made one recommendation that the CRA itself could not accept. It was to expand automatic tax filing to taxpayers who are in simple tax situations. Will the government do that?
