Mr. Speaker, tens of thousands of air passengers whose rights have been violated have filed complaints and are waiting for them to be processed. The government's response is to outsource the process to entities that will be selected according to criteria that are nowhere to be found in the legislation. When an airline owes compensation following the resolution of a complaint and interest has accrued on that amount, passengers may face significant challenges in recovering the money owed to them. Furthermore, the companies that handle those complaints may ultimately be chosen, directly or indirectly, by the airlines themselves.
The Bloc Québécois tabled amendments to correct these shortcomings in the bill, but the government rejected them all in committee.
In my colleague's opinion, what are the government's reasons for relentlessly targeting air passengers this way?