Madam Speaker, I would be happy to talk about a specific case. I already talked about Martial Lavoie here in the House; he has been waiting for benefits for eight or nine months. That is just one case among many in my riding. People are contacting me. This man always got a recorded message when he tried calling the government. This morning, we asked what the average wait time was. We were told it was a little over 20 minutes. Using the Radio-Canada article, I showed the officials that my constituent's wait time was one hour and 27 minutes. That is the reality on the ground right now.
It is not normal for a member of Parliament to have to take charge of this issue in order to resolve it. Investing $6.6 billion in a system that is not working is not going to fix the problem.