Madam Speaker, I want to sincerely thank the member for Richmond—Arthabaska for his leadership on this issue. He has been raising it in the House for weeks and giving specific examples from his riding.
Let us talk numbers. The government is bragging about the fact that there were 85,000 cases but now there are 69,000 or even 63,000. That is the number we were given this morning. Should we be commending the government for that, as though it did a good job of managing this situation?
Behind these numbers, there are real people who are suffering. Why? The reason is that the software was poorly designed, and there were glitches and errors. With gas prices being what they are nowadays, imagine if someone budgeted for $2 a litre but the gas ended up costing only $1.80 a litre. Should they be commended? No. Every delay is unacceptable.