Mr. Speaker, the employment insurance program exists to support eligible Canadians who cannot find work. Service Canada has a responsibility to find and stop inappropriate claims so that Canadians who have paid into the system can access these benefits when they need them. That is why we have an integrity function built into the system.
Service Canada's integrity services branch is responsible for investigating client error, fraud and abuse. It ensures clients receive the right benefits at the right time and for the right purpose. We have mechanisms to detect overpayments and stop any further incorrect payments.
In short, when we uncover errors or fraud, we put a stop to it. That means less money going out for the wrong reasons.
Although there are performance objectives to help protect the benefits of the unemployed from fraud, quotas simply do not exist. These measures should not be misconstrued as savings quotas. If these performance targets are not met, there are no negative consequences for employees.
Last year, nearly half a billion dollars in ineligible payments were detected and stopped by Service Canada across all programs. This is in large number and it illustrates just how important it is that we act on behalf of Canadians to ensure the accuracy of payments. As large as this number is, we know that the EI program still lost hundreds of millions of dollars due to overpayments and fraud that were not recovered.
These integrity mechanisms help us to ensure that we are providing a sustainable system that will continue to be available to Canadians and dependable for those who are eligible. These integrity measures are not tied to any specific region of the country. Service Canada officials have been clear that they do not have quotas which would carry negative consequences for staff who fail to meet them.
Since 1993, officials have used targets to find and stop inappropriate claims so Canadians who have paid into the system can access these benefits when they need them.
Front-line Service Canada employees and managers do not receive bonuses for meeting performance objectives.
We hear constantly from the opposition members that they do not want any increase in EI premiums. If we do not stop and recover inappropriate claims, it would be Canadian employees and employers who bear the costs.