With regard to the processing of Employment Insurance claims and Service Canada agents: (a) has the department hired an additional 400 new agents; (b) if the answer to (a) is negative, how many new agents have been hired; (c) when were these new agents hired; (d) to which location have the new agents been assigned; (e) to which areas of the Employment Insurance claims processing unit have they been assigned; (f) how long did it take to train the new agents; (g) when will new agents be hired, (i) if no new agents have been hired, (ii) if some new agents have been hired; and (h) is the department committed to hiring a total of 400 new agents?