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Veterans Affairs committee  Well, anything we can do to help a veteran is a good idea.

June 1st, 2009Committee meeting

Keith Hillier

Veterans Affairs committee  Thank you, Mr. Chair. I'd like to report back on a couple of items that were raised and also to provide a clarification to this committee. After reviewing the transcript, and I refer particularly to an exchange, Mr. Chair, that you and I had towards the end of the meeting, I'd

June 3rd, 2009Committee meeting

Keith Hillier

Veterans Affairs committee  I went back to my staff and asked whether we could come up with some estimate of the number of calls that might be transferred, i.e., of hot calls from the ombudsman. It's virtually impossible to give a number, because the ombudsman's staff, as I testified, has complete access

June 3rd, 2009Committee meeting

Keith Hillier

Veterans Affairs committee  That's right.

June 3rd, 2009Committee meeting

Keith Hillier

Veterans Affairs committee  Yes, the money was set aside, and there have been various announcements. Some of the clinics have been opened and some will be opened very soon. I know that the minister has announced various dates, and we are on schedule to meet those commitments.

June 3rd, 2009Committee meeting

Keith Hillier

Veterans Affairs committee  When you refer to homeless veterans, I think that you are referring to the English term “the homeless”. There is no special program, there's no special fund. All of our programs are open to all veterans, homeless or not, and there is no money specifically earmarked to deal with

June 3rd, 2009Committee meeting

Keith Hillier

Veterans Affairs committee  I'm just trying to remember what the number would be. I'm talking about clients, so of the 225,000, it would probably be around 40,000 in Quebec. That would be a ballpark number.

June 3rd, 2009Committee meeting

Keith Hillier

Veterans Affairs committee  Yes, we can give you the exact number.

June 3rd, 2009Committee meeting

Keith Hillier

Veterans Affairs committee  We have set up a call centre in Montreal to offer services to Quebec residents as well as to francophones in all the regions of Canada. With regard to general services, we have a district office in Montreal and another one in Sainte-Foy. Moreover, we have employees on the Valcart

June 3rd, 2009Committee meeting

Keith Hillier

Veterans Affairs committee  The question was put to me. I'd like to respond in a couple of ways. First of all, you made note of the various ceremonies around November 11, and of course, like the ones here in the national capital region, it's actually organized by the Royal Canadian Legion. It is their ev

June 3rd, 2009Committee meeting

Keith Hillier

Veterans Affairs committee  I can speak to that. There are actually a number of things I think are important to get on the table there, because another member has raised the question. As the program owner of Canada Remembers, I can assure you there has been no reduction in those services. The discussion t

June 3rd, 2009Committee meeting

Keith Hillier

Veterans Affairs committee  I'll take that question. Certainly the ombudsman has been in place for a very short period of time. At this point in time, the goals and strategic outcomes you see there are very department-centric. As you see, there is a separate outcome for the ombudsman, which is his independe

June 3rd, 2009Committee meeting

Keith Hillier

Veterans Affairs committee  The short answer is yes. There are a number that have been operating for some time. There are number that have been identified. As the minister has often said, there's never too much you can do for a veteran. In a perfect world, it might be nice to have one in every town and ever

June 3rd, 2009Committee meeting

Keith Hillier

Veterans Affairs committee  Canada is a vast country, and providing services to what one might call rural veterans is a challenge. I would just like to highlight a number of things. First of all, we have our national call centres to provide services in both official languages. We have our 24-hour hotline

June 3rd, 2009Committee meeting

Keith Hillier

Veterans Affairs committee  I think that it is very difficult to give any figures or opinions about the Veterans Review and Appeal Board, because we are here as members of the department.

June 3rd, 2009Committee meeting

Keith Hillier