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Finance committee  Hello. I'm Cliff Groen from Service Canada. Service Canada will be the one sending out the cheques. The exact date has not yet been determined.

May 28th, 2020Committee meeting

Cliff C. Groen

Finance committee  I'm sorry. As I was saying, Service Canada will be sending out the cheques for this benefit and we hope to do so as soon as possible. We do not yet have an exact date, but one will be announced in the coming days or weeks.

May 28th, 2020Committee meeting

Cliff C. Groen

Finance committee  I can take that question. I don't know whether there are other people from the department who can answer that question, but I don't think it falls under the responsibility of anyone here. Perhaps Mr. Ram or Mr. Conrad might have something to add. However, we can take note of your

May 28th, 2020Committee meeting

Cliff C. Groen

Finance committee  Certainly, and there is actually an active request that we are working on. I would suspect that very shortly we would be able to share that with this committee.

May 28th, 2020Committee meeting

Cliff C. Groen

Finance committee  Certainly, we did implement the programs very, very quickly. I can speak specifically for the Canada emergency response benefit. There are limitations related to the amount of data that is being collected as a result. However, there is actually a wealth of statistical analysis

May 28th, 2020Committee meeting

Cliff C. Groen

Human Resources committee  Thank you, Benoît. When we deliver any different program, always our starting basis is the legislation. All of our actions, all the guidance and direction we provide for our staff—

May 15th, 2020Committee meeting

Cliff C. Groen

Human Resources committee  The documentation starts with the legislation, and then we have guidance that we develop for our staff. That is the process we use.

May 15th, 2020Committee meeting

Cliff C. Groen

Human Resources committee  Again, as I was answering, the documentation is the legislation. We use the legislation. Then we have to loyally implement the legislation as it is drafted. That is the process—

May 15th, 2020Committee meeting

Cliff C. Groen

Human Resources committee  The design of the program is clear. It is an attestation-based model in which information is requested from the clients to confirm that they meet those criteria. In addition, other questions are asked of those individuals. We use that information at times for upfront controls, an

May 15th, 2020Committee meeting

Cliff C. Groen

Human Resources committee  Thank you. Both we and CRA have lots of measures if there have been payments made to individuals who are not eligible. We have lots of measures available to us and CRA through which that money will be recovered.

May 15th, 2020Committee meeting

Cliff C. Groen

Human Resources committee  Thank you very much. First of all, I'd like to be clear that there is a requirement for any applicant to complete an attestation in which it is very clear what the requirements are, and they are fully aligned with what is in the legislation. In order to apply for and receive the

May 15th, 2020Committee meeting

Cliff C. Groen

Human Resources committee  Certainly. Active plans are under way within the department. As well as the rest of the country—and frankly the globe—we continue to adjust our plans as the COVID pandemic evolves. We certainly have active plans in place. We know it is important that we are able to open our off

May 15th, 2020Committee meeting

Cliff C. Groen

Finance committee  Certainly. When we were rolling out the program, we knew it was fundamental to be able to process applications very quickly. We could not deliver the program under the regular EI program, which has a number of different controls, both up front and on the back end. If we had don

May 14th, 2020Committee meeting

Cliff C. Groen

Finance committee  We have an active program in which we proactively identify potential issues. I can confirm that, as many members would know, back at the beginning of April we had identified situations in which clients had mistakenly applied for both benefits, once on the CRA side, once on the Se

May 14th, 2020Committee meeting

Cliff C. Groen

Finance committee  I don't have a specific number. Aside from the 200,000-and-some that have been identified as duplicate payments, I don't have any other specific number on specific applications that have been.... When it comes to language, we don't use the term “red-flagged”. I don't have any spe

May 14th, 2020Committee meeting

Cliff C. Groen