National Defence committee  Maybe I'll start, and then ask Ms. Hicks to join in to answer. There is no wrong time for a veteran to come forward to Veterans Affairs to seek benefits. We have programs that support people immediately upon their transition. We have programs that continue to support them throug

National Defence committee  Here, I might ask Jane to jump in for a short answer, please.

National Defence committee  Again, that's a question that my Canadian Armed Forces colleagues would have to answer. We are looking to support, as Ms. Ogilvie has referenced, a telemedicine pilot to help support veterans and their families and transitioning members to be able to get access to at least tempor

National Defence committee  I think that's actually the genesis of what Seamless Canada is really about. They're talking about it for certainly still-serving members, but the application for veterans and those transitioning out of the military is equally there. I participate as part of the Seamless Canada w

National Defence committee  I may be in a better position to answer that question. I can’t speak for the Canadian Armed Forces when it comes to implementing recommendations related to their programs. I can say, however, that at Veterans Affairs Canada, we are working closely with the Canadian Armed Forces

National Defence committee  First and foremost, I'm very saddened by the case you're raising here. I'm not aware of the particular implement of restrictions for current JTF members to access mental health benefits. We do have a process in place to shield JTF members' identities when they're going through

National Defence committee  We continue to have people in place—clinical psychologists—who are supporting veterans across all aspects of their well-being and mental health. I'm happy to follow up with the specifics on JTF members with you.

National Defence committee  That's not correct. If anybody's having that experience of calling our VAC assistance line, which is available 24-7, and being told it's not for them, it is for veterans, for family members and for extended family as well. I would like to have any examples of that, so I can get t

National Defence committee  I'd have to defer you to our Canadian Armed Forces representatives to explain the role the Canadian Armed Forces' doctors have, which is not about medical assessment in terms of pension conditions. We have doctors who are in place and medical advisory that is in place to help sup

National Defence committee  There's a benefit of doubt principle there that, even if it does not appear in a medical record from the Canadian Armed Forces, if there's a likelihood, based on the description of the injury, that it is the case. There's a benefit of doubt principle in our own legislation and th

National Defence committee  I was going to ask my colleague Ms. Hicks to answer, but in the interest of time, our providers were consulted. Veterans were consulted. Our staff were consulted. This is a continuation of what we were doing on a rehabilitation contract to ensure that we have the proper, professi

National Defence committee  Yes, the medical record does follow military personnel to some extent. It depends on their particular needs and the services they require. If members leave the Canadian Armed Forces and they don’t require the services provided by Veterans Affairs, their medical file doesn’t follo

National Defence committee  Mr. Chairman, I’d like to thank the member for mentioning that the department has just changed the designation to "vétérane". That’s a very important change. I’ll ask Mr. Roy to answer your question, because he works with both Veterans Affairs Canada and the Canadian Armed Force

National Defence committee  Maybe I'll just start briefly to say that we have a lot of contact with veterans or Canadian Armed Forces members going through the transition process. We use assessment tools to understand what they may be facing in terms of issues or concerns. Some of those are occupational st

National Defence committee  Sure. Once again, the Canadian Armed Forces would deliver health care services to members as they transition from one location geographically, provincially or otherwise. That would be its responsibility. When a veteran leaves the service, how long would it take for them to acce