Public Accounts committee  The morale was low. There were different challenges all the time. Right now, again, it's about staffing, it's about not having a collective agreement, it's—

Public Accounts committee  It was next to none. It was online.

Public Accounts committee  Largely, yes. There was some very cursory training and—

Public Accounts committee  I was asked to appear to provide information around the rollout of the ArriveCAN app.

Public Accounts committee  You ask the questions, so it's about whatever you ask me. I'm here to help.

Public Accounts committee  Our officers did the best they could under the circumstances, which were extremely difficult. We would like, going forward, to not see the app continue to be used and continue to be expanded to replace officers at the peril of the safety of all Canadians.

Public Accounts committee  I'm not sure I understand the question. Could you repeat it, please?

Public Accounts committee  Resources are a concern, obviously. As I said, we need more people. It's the security aspect too. When we're expecting travellers to self-declare that they're smuggling, we're asking for a lot of things to be coming into Canada that shouldn't be there. That's essentially what we'