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Public Safety committee  If I might, as well, one of the criteria that we would look at is the type of port of entry. So, for example, when we talk about the three ports that we were talking about earlier, they're land border sites. Kenora is a small airport. So in terms of how we service and provide ser

November 1st, 2010Committee meeting

Cathy Munroe

Public Safety committee  I can only speak generally to the trend over the past few years in the number of cases of recourse that have gone to that particular office, and the decrease. Recourse isn't specifically dependent on a certain location, so certain economies were looked at in the review in being a

November 1st, 2010Committee meeting

Cathy Munroe

Public Accounts committee  Yes. Depending on the type of referral, because there are many kinds, it could be that the description may not be as elaborate as might be beneficial for the officers. So it is about the level of detail in the information. I think that is part of what that was referring to. As Mr

February 5th, 2008Committee meeting

Cathy Munroe

Public Accounts committee  Sure. I can just tell you a few of the components that are in the training today in response to things. We train on interviewing techniques, and we include with that things such as, if you're dealing with refugees, what that may mean in the type of treatment. We give training, fo

February 5th, 2008Committee meeting

Cathy Munroe

Public Accounts committee  We have several pieces of the training in place right now. What we don't have is a fully integrated national model that makes sure they're all complementary and that any gaps are filled in. They're in the design phase right at the moment. The plan is that this would roll out over

February 5th, 2008Committee meeting

Cathy Munroe

Public Accounts committee  Just to clarify this, we have instituted a number of measures to help mitigate risk in these areas. These include working with our colleagues, such as the RCMP and U.S. border agencies, and so on, to undertake various projects and to exchange information and do what we need to do

February 5th, 2008Committee meeting

Cathy Munroe