I've been involved in public service in one way or the other for the better part of 30 years. I believe there is always room for improvement and room to enhance effectiveness and efficiencies. I saw this when I was running Ontario Power Generation. In the private sector and public sector, there's always room for improvement to have more efficient operations. I believe that Industry Canada is no exception to that fundamental rule about good management practices.
On September 28th, 2006. See this statement in context.