Thank you, Mr. Chairman.
Thanks to you as well, Mr. Taylor and Ms. Dagenais, for being here with us this afternoon to answer our questions.
My first question refers to a comment that you just made. You said that the bureau receives and reviews more than 15,000 complaints a year. First, how many of those complaints are investigated? Is it 1%, 5%?
I have another question in the same vein. Are those complaints categorized? For example, is there a percentage of complaints that comes from individuals and another from businesses? Are those complaints classified by category, depending whether they're related to thefts or other offences? I'd like to have some information on that subject.