Thank you, Mr. Chair.
I want to thank the witnesses for their statements.
Once again, it was very educational. In fact, this is the first time we have heard from officers on the ground.
I realize that you believe the external review committee lacks independence. The commissioner can reject a recommendation. But, aside from that, would you say the grievance or complaints review system as a whole is overly complex? Does it have too many steps right now?
We often hear how long it takes for a case to work its way through the system. If someone isn't satisfied with a decision at one level, that person can file an appeal at another level. Then, at the very end, the person can take their case to the external committee, but it takes a very long time to get to that stage.
Do you think the system needs some streamlining so that cases can move along more quickly?