Evidence of meeting #45 for Status of Women in the 41st Parliament, 1st Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was harassment.

A video is available from Parliament.

On the agenda

MPs speaking

Also speaking

Caroline Cyr  Director General, Workplace Directorate, Labour Program, Department of Human Resources and Skills Development
Elizabeth MacPherson  Chairperson, Canada Industrial Relations Board
Judith Buchanan  Manager, Labour Standards, Labour Program, Department of Human Resources and Skills Development
Christopher Rootham  Partner and Director of Research, Labour Law and Employment Law Groups, Nelligan O'Brien Payne
Steven Gaon  As an Individual

8:50 a.m.

NDP

The Chair NDP Marie-Claude Morin

Good morning, everyone. I welcome you to this 45th hearing of the Standing Committee on the Status of Women.

Today, we are going to continue our study on sexual harassment in the federal workplace.

During the first hour, we shall hear from Ms. Caroline Cyr and Ms. Judith Buchanan, from the Department of Human Resources and Skills Development. We also welcome Ms. Elizabeth MacPherson, from the Canadian Industrial Relations Board. Ms. MacPherson is in contact with us by videoconference, since she is in Toronto.

Each organization will have 10 minutes at their disposal. Afterwards, we will have a question period.

We will begin with the representatives of the Department of Human Resources and Skills Development.

You have 10 minutes.

8:50 a.m.

Caroline Cyr Director General, Workplace Directorate, Labour Program, Department of Human Resources and Skills Development

Thank you for the opportunity to come and speak to you today on behalf of HRSDC and the labour program.

The labour program administers the Canada Labour Code, which covers labour relations, which is part I, occupational health and safety, which is part II, and labour standards, which is part III, for federally regulated, private sector employers. For part II, it's important to note that we have extended jurisdiction and we also cover the federal public sector, while for parts I and III we do not.

Today I want to focus my opening remarks on how occupational health and safety regulations and labour standards obligations address sexual harassment concerns in the workplace. Both occupational health and safety and labour standard obligations are a shared responsibility between the labour program and employers. That's an important point.

The labour program sets the legislative and regulatory framework for employer policies. We educate workplace parties, and we enforce the Canada Labour Code requirements via inspections and handling of complaints. Employers are responsible for complying with the requirements of the code and for administering workplace policy. In this case it's the policies that address violence in the workplace and sexual harassment. This includes investigating and responding to incidents of violence in the workplace, as well as allegations of sexual harassment.

With regard to occupational health and safety, the Canada occupational health and safety regulations, which were introduced in 2008, establish a regulatory framework for violence prevention in the workplace. They apply to federally regulated workplaces, including the federal public sector. In the case of the federal public service, the Treasury Board policy on harassment prevention and resolution incorporates these regulations by reference. I understand that Treasury Board witnesses were in front of the committee last week, so I know you've heard from them about their policy.

Workplace violence is defined as “any action, conduct, threat or gesture of a person towards an employee in their workplace that can reasonably be expected to cause harm, injury or illness to that employee”. While this policy requirement has a broader application to address bullying and other types of aggressive behaviour in the workplace, it can also be applied to sexual harassment toward an employee.

In establishing a violence prevention program, an employer must consult with it's workplace health and safety committee, which comprises employee representatives, and assess the workplace to determine the potential workplace violence issues. The workplace violence program does not need to address sexual harassment specifically and focuses more broadly on all forms of workplace violence.

In addition, each employer must develop and post a workplace violence prevention policy. This should include a commitment to providing a violence-free workplace and a statement that bullying, teasing, and abuse and other aggressive behaviour will not be tolerated; an indication that the employer will share any information concerning the factors that contribute to workplace violence; assistance for employees who've been exposed to workplace violence; and finally, procedures to follow should an employee be subject to workplace violence.

Employees also have a responsibility in creating and sustaining a violence-free workplace. They're to report cases of violence to the employer, who's responsible for recording and investigating the act of violence. It goes without saying that they must abstain from violence or be subject to disciplinary actions.

It's important to know that part II of the code does not require employers to inform the labour program of any employee complaints of violence in the workplace, including sexual harassment. They're responsible for dealing with any such complaint, and should employees not be satisfied with the results of the employer's investigation, then they can file a complaint with the Canadian Human Rights Commission, which I understand also presented in front of the committee last week.

I'll now turn to part III of the code, which establishes an employee's right to employment free of sexual harassment and requires employers to prevent sexual harassment in the workplace. This applies to federally regulated workplaces, but does not cover the public sector.

In comparison with the federal public service, federally regulated workplaces are required to have a policy that addresses sexual harassment specifically, while the Treasury Board policy on harassment prevention and resolution addresses all types of harassment.

The code defines “sexual harassment” as: any conduct, comment, gesture or contact of a sexual nature(a) that is likely to cause offence or humiliation to any employee; or (b) that might, on reasonable grounds, be perceived by that employee as placing a condition of a sexual nature on employment or on any opportunity for training or promotion.

Every employer, after consulting with employees and their representatives, must issue and post a policy on sexual harassment. The policy must contain the definition of “sexual harassment”, a statement entitling employees to employment free of sexual harassment, a statement specifying the employee will make every reasonable effort to prevent sexual harassment, a statement confirming that the employee will take appropriate disciplinary measures against any person who subjects any employee to sexual harassment, a statement explaining how complaints of sexual harassment may be brought to the employer's attention, a confidentiality statement, and a statement informing employees of their rights to seek redress under the discriminatory practices provisions of the Canadian Human Rights Act.

The compliance activities under the code with respect to both sexual harassment and violence prevention in the workplace range from proactive counselling and inspections to reactive investigations of employees' complaints, and finally, as a last recourse, to prosecutions.

The labour program utilizes inspections as one of the program activities to ensure employers' compliance. In cases where violations are noted by the inspector, employees are encouraged to voluntarily comply through education and counselling.

Under part II of the code, a labour program officer may direct an employer to comply with the regulatory requirements for a violence prevention program. In accordance with provisions of part II of the code, an employee may submit a complaint to their employer using the internal complaint resolution process, which promotes the internal resolution of complaints by the workplace parties. Only unresolved issues with respect to the implementation of the violence prevention program would be reported to the labour program for investigation.

Under part III of the code, an employee may file a complaint with the labour program alleging that the employer has not developed or posted a sexual harassment policy in the workplace. The complaint would be investigated and all attempts would be made to educate and counsel the employer with the goal of obtaining voluntary compliance.

Under both parts II and III of the code, individual complaints of sexual harassment are referred to the Canadian Human Rights Commission to be addressed under the discriminatory practices provisions of the Canadian Human Rights Act, as they are the primary authority to address discrimination in the workplace.

The labour program has received some complaints where employers were not compliant with the violence prevention regulations and sexual harassment provisions of the code. These mostly related to the lack of policies, and in all cases, employers were able to correct the situation and comply with the code.

Over the last five years, from 2007 to 2012, the labour program received only two complaints with respect to sexual harassment provisions under part III of the code, and both complaints were unfounded.

In conclusion, the labour program strives to create Canadian workplaces where trust and respect for everyone are the norm. We're committed to protecting the fundamental right of workers and employers to work in an environment that is safe and free of violence and sexual harassment.

9 a.m.

NDP

The Chair NDP Marie-Claude Morin

Thank you very much.

We shall now give the floor to Ms. MacPherson.

You have 10 minutes to make your presentation.

9 a.m.

Elizabeth MacPherson Chairperson, Canada Industrial Relations Board

Thank you very much.

I'd first like to thank the committee for allowing me to appear by video conference. It's much appreciated.

I am the chair of the Canada Industrial Relations Board, which is responsible for the administration, interpretation, and enforcement of part I of the Canada Labour Code. Part I governs the relationship between unions and employers in the federally regulated private sector.

Ms. Cyr has already given you an indication of what that federally regulated private sector encompasses.

Under part I, the board hears applications related to the acquisition and termination of bargaining rights, unfair labour practice complaints, and the maintenance of activities that are essential to public health and safety in the event of a work stoppage.

We very rarely hear any cases directly related to harassment of any kind, let alone sexual harassment. The only way in which those cases tend to come before the board is in respect to an obligation that unions have under the code to fairly represent all of the employees in a bargaining unit. The union is obliged to act in a manner that is not discriminatory, in bad faith, or arbitrary.

I had a survey done of the cases since the amendments to the Canada Labour Code—

9 a.m.

NDP

The Chair NDP Marie-Claude Morin

I apologize, Ms. MacPherson, but I have just been told that there is no sound in the room. I think that we have a minor technical problem. I am going to ask you to wait a bit.

We are going to suspend the hearing, just for the time it takes us to resolve this technical problem.

9 a.m.

NDP

The Chair NDP Marie-Claude Morin

We shall resume our meeting, Ms. MacPherson. It seems that the earphones are working, even though we don't have sound in the room.

Would the committee like Ms. MacPherson to start over again? I see that the answer is yes.

And so Ms. MacPherson, we are going to ask you to start over again. We do apologize for this inconvenience. I am going to set the clock back to zero again, and so once again you have 10 minutes at your disposal.

9 a.m.

Chairperson, Canada Industrial Relations Board

Elizabeth MacPherson

Thank you, Madame Morin.

Again, thank you to the committee for allowing me to appear by video conference, but I regret the difficulties that have occasioned for the committee.

To reiterate, I'm the chair of the Canada Industrial Relations Board, which is the body responsible for the interpretation and enforcement of part I of the Canada Labour Code. Part I deals with such matters as the acquisition and termination of bargaining rights, unfair labour practices, and the maintenance of activities that are essential for public health and safety in the event of a work stoppage.

Our duties mainly revolve around the relationships between unions and employers. It's very rare that we would have a case involving harassment or sexual harassment coming in front of the board. Those kinds of complaints may, and very rarely do, come to us peripherally, as part of a complaint against a union that would be filed under the duty of fair representation provision of the code. That section of the code requires unions to act in a manner that is not arbitrary, discriminatory, or in bad faith with respect to their representation of the employees vis-à-vis their rights under a collective agreement.

I caused a study to be done of the jurisprudence of the board over the last dozen years or so. We were only able to find about 30 cases where an individual had complained about the way their union behaved with respect to allegations of sexual harassment. Interestingly enough, the majority of those complaints were from the harasser, who was complaining that the union didn't do enough to defend him or her against the allegations of harassment.

There are some cases where an individual who was harassed complained that the union wasn't doing enough to represent them, and of course those are the kinds of cases that the board would hear and determine.

As I said, though, it's very rare that we have any involvement whatsoever in the subject matter of your inquiry.

I'm quite prepared to take any questions you may have.

9:05 a.m.

NDP

The Chair NDP Marie-Claude Morin

Thank you very much, Ms. MacPherson.

We will now move on to our question period. We'll begin with the government side.

Ms. Truppe, you have seven minutes.

9:05 a.m.

Conservative

Susan Truppe Conservative London North Centre, ON

Thank you for your time in coming today for this important study. We really appreciate learning more about each individual area.

My questions are for HRSDC and the labour officials.

Caroline, in your opening remarks, you indicated that there's an education component on the occupational health and safety and labour standards as they pertain to workplace violence, and that includes sexual harassment. Could you elaborate on that, and explain to the committee the types of training and education provided on these standards and who's responsible for that training? Are employers primarily responsible for ensuring that employees receive training and are properly educated, or who does that?

9:05 a.m.

Director General, Workplace Directorate, Labour Program, Department of Human Resources and Skills Development

Caroline Cyr

It is a shared responsibility. The best way to define how to divide those responsibilities, and how we use the training and how we define, educate, and do counselling is when it comes to the actual training component. The training of the employees falls within the responsibility of the employers, whereas the educational piece falls within the labour program.

I'll go a little bit more into more detail for each of those elements.

9:05 a.m.

Conservative

Susan Truppe Conservative London North Centre, ON

Sure.

9:05 a.m.

Director General, Workplace Directorate, Labour Program, Department of Human Resources and Skills Development

Caroline Cyr

The employer has the responsibility to educate their employees on acceptable behaviour in the workplace. The responsibilities are a little bit different under part II than under part III, so I'll present them separately.

Under part II, the occupational health and safety component, in accordance with the violence prevention regulations, all employees in a workplace unit must receive training from their employer in any skills that would allow them to identify, prevent, or avoid any workplace violence. That can include sexual harassment, as I mentioned earlier.

The employer must provide employees with the information, the guidelines, and the training at least every three years, as a minimum. That's in the legislation.

Training and education are essential when we strive to have a workplace that is free from violence and sexual harassment.

Under part III, the employer is responsible for providing a workplace that's free from sexual harassment. I defined that earlier in my presentation. The employer has to make every reasonable effort to maintain a workplace that is free of sexual harassment, and that often involves ensuring through their policy that they can provide the right information and the right training to their employees.

With respect to what the labour program's responsibilities are, we provide education and counselling to the federally regulated employers, either upon an employee's request to do so or as part of our duty to inspect the workplaces. During our inspections, the officers will explain the requirements of the regulations, and will share the available tools, such as pamphlets, which can provide an overview of the provisions in question. In some instances, we have what we call IPGs, interpretation, policies and guidelines documents. If we have them, these are brought to the attention of the employer to comply with.

As an example, under violence prevention, the labour program has created a guide, which is on our website and which I'll be happy to provide a link to, that is meant to assist employers, members of a policy or workplace committee, and health and safety representatives in preventing violence in the workplace. The guide outlines very practical procedures, almost like a step-by-step of how to comply with the requirements of the code, so that they can follow those instructions in implementing the prescribed steps for the prevention of violence. It includes the step of providing employee training and education.

9:10 a.m.

Conservative

Susan Truppe Conservative London North Centre, ON

Thank you, Caroline.

My next question is on a couple of things you said. One of them was that they have to train, I think, every three years.

9:10 a.m.

Director General, Workplace Directorate, Labour Program, Department of Human Resources and Skills Development

Caroline Cyr

To refresh, yes.

9:10 a.m.

Conservative

Susan Truppe Conservative London North Centre, ON

To refresh, so there's no training whatsoever for an entire three years. If you're new, you get trained, and then nothing else happens for three years?

9:10 a.m.

Director General, Workplace Directorate, Labour Program, Department of Human Resources and Skills Development

Caroline Cyr

The policies always have to be posted and visible. It doesn't mean there is no training. The minimum requirement set by the code is every three years.

9:10 a.m.

Conservative

Susan Truppe Conservative London North Centre, ON

Okay.

9:10 a.m.

Director General, Workplace Directorate, Labour Program, Department of Human Resources and Skills Development

Caroline Cyr

It's up to employers to decide if they want to increase the frequency. Of course, when you have new employees who come into the workforce, they would either go through an orientation program or they would be informed of what's available.

9:10 a.m.

Conservative

Susan Truppe Conservative London North Centre, ON

When you were speaking earlier, you mentioned that the employers develop and publicly post their violence prevention strategies. How do we ensure that these strategies in the workplace are working? If they're developed by an employer and posted, how do we know for sure that the employees are aware? Is there some type of follow-up done to ensure that the rules under the code are being followed by the employers with respect to the policies? Is there some type of accountability?

9:10 a.m.

Director General, Workplace Directorate, Labour Program, Department of Human Resources and Skills Development

Caroline Cyr

We do follow up. That is part of our compliance activities. We'll follow up either through proactive measures, like inspections, or through a reactive measure. If we receive a complaint from an employee, then we'll do an investigation. We will verify, during inspections or investigations, whether the provisions of the code were adhered to.

Since 2008, when the provisions under the violence prevention regs were introduced, the labour program has conducted about 700 inspections, with the goal of ensuring that the employer's violence prevention programs are developed and functional. I believe there are now 9,300 employers in the federal jurisdiction, so we can't visit them all in one year.

9:10 a.m.

Conservative

Susan Truppe Conservative London North Centre, ON

Sure.

9:10 a.m.

Director General, Workplace Directorate, Labour Program, Department of Human Resources and Skills Development

Caroline Cyr

We have what we call an intervention model, which enables us to target high-risk industries such as the road transport sector. We target our inspections in those areas first and foremost to ensure that the policies are adhered to.

9:10 a.m.

Conservative

Susan Truppe Conservative London North Centre, ON

Is the inspection system complaint-based?

Oh, we're done. Thanks.

9:10 a.m.

NDP

The Chair NDP Marie-Claude Morin

Ms. Truppe, unfortunately your speaking time has expired.

I now give the floor to the NDP side.

Ms. Ashton, you have seven minutes.

9:10 a.m.

NDP

Niki Ashton NDP Churchill, MB

Thank you very much.

I wanted to follow up on your last comment, Ms. Cyr. You mentioned that the rail industry was a high-risk industry. Is that in a context of harassment in general?