It's incumbent on the corporation, but the minister who's responsible also has a policy interest in the corporation and how it's delivering services. Letter-mail volumes, as I think everyone is aware, are declining, so the corporation is looking at measures that will make it more efficient in its operations. It embarked on a very ambitious postal transformation initiative a few years ago. It's still under way. It's trying to improve productivity and achieve efficiencies through those processes. It's looking at how it can expand its parcel business, which is experiencing some growth. But the corporation has to look at how it addresses this matter, from the point of view of the minister as well as the declining letter volumes, and how it continues to deliver services in an efficient manner.
On November 29th, 2012. See this statement in context.