Fairness at the Pumps Act

An Act to amend the Electricity and Gas Inspection Act and the Weights and Measures Act

This bill was last introduced in the 40th Parliament, 3rd Session, which ended in March 2011.

Sponsor

Tony Clement  Conservative

Status

This bill has received Royal Assent and is now law.

Summary

This is from the published bill. The Library of Parliament often publishes better independent summaries.

This enactment provides for the imposition of administrative monetary penalties for contraventions to the Electricity and Gas Inspection Act and the Weights and Measures Act. It also provides for higher maximum fines for offences committed under each of those Acts and creates new offence provisions for repeat offenders.
The enactment also amends the Weights and Measures Act to require that traders cause any device that they use in trade or have in their possession for trade to be examined within the periods prescribed by regulation. That new requirement is to be enforced through a new offence provision. The enactment also provides the Minister of Industry with the authority to designate persons who are not employed in the federal public administration as inspectors to perform certain examinations.

Elsewhere

All sorts of information on this bill is available at LEGISinfo, an excellent resource from the Library of Parliament. You can also read the full text of the bill.

Opposition Motion—Natural ResourcesBusiness of SupplyGovernment Orders

May 7th, 2019 / 4:55 p.m.
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NDP

Brian Masse NDP Windsor West, ON

Mr. Speaker, I will be splitting my time with the member for Drummond.

I want to touch on a couple of things. I am going to focus some of my remarks on some of the consumer pricing issues that we have with regard to gasoline and fuel that have not been touched on enough in this debate. Outside of building pipelines and the related infrastructure issues, there are things we can do that could bring greater accountability for consumers and address the rip-off taking place at the pumps, where there is not enough accountability. I am going to lay out three different things.

There are also a couple of things I want to talk about in the context of the previous discussion we had about the Philippines. We had a so-called good-news story from the parliamentary secretary that a nation we have a strong historic relationship with had to threaten to go to war because over 100 contaminated containers of human waste and other trash was sent to their shores and stayed there.

The Minister of Environment promised to take care of it but never did anything, making that another broken Liberal promise. The Liberals finally decided to act on it, but ironically, just as an update, there are 69 containers left. Canada has said that we will finally take them back. Apparently the good news is that we are actually going to take them back. However, there is a complication, because some of them are infested with termites.

That is apparently a good-news story from the parliamentary secretary. I am not surprised, because the Liberals have had very few environmental victories that are reality.

I asked a question today in question period and never got a response. It was about Ojibway Shores, where we have over 100 endangered species, and the Liberal government has yet to act to protect that area after the community fought to save it from being bulldozed to the ground. It would take a simple transfer of that land to the Minister of Environment, who will not answer or do anything on it to this day. Real action, a simple process could take place to create a national park, but more importantly, it could protect over 100 endangered species on the Great Lakes. The Liberals have refused to do that. It is a transfer on paper, from one department to the next, and the government has refused to do it. That is unacceptable.

I will also touch briefly on the issue the parliamentary secretary just raised with regard to the incentive for electric vehicles that has been put in place. First and foremost, my riding of Windsor West, which has been producing the minivan for generations, was left off the original list. The only Canadian-built electric vehicle was left off the Liberal list, pointing everybody away from domestic manufacturing despite the company and the workers, most importantly, providing taxpayer money through taxes day in and day out and making sure that they produce award-winning world-class products. They were left off the list by the government.

Second, the Liberals will not even respond to the fact that the incentive program is not even matching the one that was just killed in Ontario. The Minister of Innovation came to Windsor basically saying that it was going to be put on the list and that people should not worry about it. Then he criticized Doug Ford, just like the parliamentary secretary did, for killing the Ontario program. Doug Ford's program was $10,000 and up to $14,000 for those vehicles. The parliamentary secretary should know that his government will not even match that.

The minister came to Windsor. The fact is that this is the only Canadian-built electric vehicle and it is multi-passenger. It would get more vehicles off the road than smaller vehicles, but it is not going to get an incentive based on that. It is basically going to get the $5,000, after we actually had to bring the Liberals in, kicking and screaming, to fix it. Ironically, this is a plant that the Prime Minister toured less than a year ago.

My advice to anyone who has an auto plant is they should not have the Prime Minister tour it, because obviously it will not do any good. He will be on the assembly line for a photo op, and later he will say to the workers that there is $300 million for incentives for vehicles with low emissions and for electric vehicles, but by the way, we do not want domestic ones, the ones from Canadian auto workers; we want them from overseas, from Mexico and China and the United States.

Those things the Liberals are doing right now are unacceptable. There are practical, real things that could help. An important point that we could discuss today is how we want to reduce dependency on the oil and gas sector. This incentive program that the government has put in place is not sufficient for that. Ironically, the Liberals want to get up and criticize others, but they will not even meet the makers at the table and actually lead by example. It is unacceptable.

There are a couple of things that are interesting with respect to this motion. One of the reasons I cannot support it is that it does nothing for consumer accountability. The motion simply reads, “That the House call on the government to stop raising the price of gas by clearing the way for pipelines and eliminating the carbon tax on fuel.” It does nothing to reverse some of the attempts in this House over the past decades to bring some consumer accountability to the price at the pump as well as knowledge of the product consumers are buying at the pump, and more importantly, of the gouging that can take place. There have been several attempts in this chamber.

When I came here back in 2002, I learned of some of the good work of the Liberal member Dan McTeague, who did a lot of work on the industry committee. We had hearings and several proposals, including from the Paul Martin administration, to bring in some changes for consumer accountability and tracking. It promised that and never delivered. It was another broken promise.

I want to highlight a couple that are important, because they are still happening today and were not resolved. We can do some of those things today by bringing greater accountability at the pump.

The first one that took place was a Conservative bill, Bill C-14, which was an act to amend the Electricity and Gas Inspection Act and the Weights and Measures Act. The late Jack Layton looked into this. I would give credit to the late former minister Jim Prentice. It is sad that I am talking about two individuals who have passed from this place and our country. What they did was bring to light the fact that Canadians are being overcharged at the pump by tens of millions of dollars. At one point, from 1999, when they looked at some of those things, to a decade later, there was approximately $240 million worth of so-called phantom gas. That is gas one pays for at the pump that is not measured by the flow metre correctly and a person is charged for it. At any given time, an average of 4% of these pumps do not work properly. If they are off by 0.5% to 1.5% with regard to the charges, they must be fixed within 14 days, which can add up. The sad thing is that the Conservatives privatized the inspections of those, and we have fewer inspections. Usually they are done every two years. I would say that if we want to give rebates to consumers more quickly and bring greater accountability and confidence regarding the price of what they are paying for, we should increase those inspections to once a year.

Another thing we can do is create an oil and gas ombudsman's office. That is something that was recommended at committee and in Parliament going back to 2002. As I mentioned, it was subsequently one of the things the Paul Martin administration was supposed to bring in. It promised to do so, and it did not. What it would do is investigate complaints independently. It would also have the ability to gather information. One of the key elements we are missing in Canada on accountability, versus the United States, is that the U.S. has the Department of Energy's weekly petroleum status report, which gives weekly updates on refining oil and petroleum production. That alone would create more transparency and accountability so that we would be able to track our gasoline to the pump at that time and know whether there was gouging taking place. The office would have some teeth and would be able to investigate that properly. It would produce and maintain data. It would also make sure that big oil companies allowed the office of the ombudsman to provide objective answers free from industry bias so that we could have more consumer confidence.

The third thing we can do is have a petroleum monitoring agency. We looked at the price spikes with regard to Katrina and other types of natural disasters, human disasters, trade issues and different production problems. We could have a greater impact there.

In conclusion, it is about more than just what is in the future with regard to these things. There are also things we can enact right now to ensure consumer accountability and more money in people's pockets right now.

Business of the HouseOral Questions

March 24th, 2011 / 3:05 p.m.
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Conservative

John Baird Conservative Ottawa West—Nepean, ON

When members are called smug, they all cheer and applaud.

As for the business of the House, I believe the minister responsible for the Status of Women has a motion that she would like to move after I have concluded my response to the Thursday question. Following that, without anticipating the outcome of any vote of the House, there seems to be an appetite to allow members who will not be running in the next election to have two minutes each to make statements. Following these statements, we will continue with day one of the budget debate.

Tomorrow we will consider the last allotted day in this supply period. I do not know why the opposition coalition is talking about ending this very productive Parliament to force an unwanted and unnecessary election. Recent weeks have led me to conclude that this is the most dysfunctional Parliament in Canadian history.

Yesterday our Conservative government achieved royal assent for the following bills: Bill S-6 to eliminate the faint hope clause; Bill C-14 to provide hard-working Canadians some fairness at the gas pumps; Bill C-21 to crack down on white collar crime; Bill C-22 to crack down on those who would exploit our children through the Internet; Bill C-30, R. v. Shoker; Bill C-35 to crack down on crooked immigration consultants; Bill C-42 to provide aviation security; Bill C-48 to eliminate sentencing discounts for multiple murderers; Bill C-59 to get rid of early parole for white collar fraudsters, a bill the Liberal government opposed but the Bloc supported; Bill C-61, the freezing of assets of corrupt regimes; and Bill S-5, safe vehicles from Mexico. What a legacy for the Minister of Transport, Infrastructure and Communities.

The work of this Parliament is not done. There are a number of key and popular government bills that Canadians want. Next week, starting on Monday, we will call: Bill C-8, the Canada-Jordan free trade agreement; Bill C-46, the Canada-Panama free trade agreement; Bill C-51, investigative powers for the 21st century; and Bill C-52, lawful access.

Does the Minister of Justice ever stop fighting crime? He gets more and more done. In many respects, as House leader I am like the parliamentary secretary to the Minister of Justice.

Of course, we need to complete the budget debate to implement the next phase of Canada's economic action plan, a low tax plan for jobs and growth. Therefore, Tuesday we will debate day two of the budget, Wednesday we will debate day three of the budget and on Thursday we will debate day four of the budget. We have lots to do and I suggest to the members across that we turn our attention back to serving the interests of the public.

While I am on my feet, I would like to serve those interests by asking for unanimous consent for the following motion. I move that, notwithstanding any Standing Order or usual practices of the House, Bill C-49, An Act to amend the Immigration and Refugee Protection Act, the Balanced Refugee Reform Act and the Marine Transportation Security Act shall be deemed to have been read a second time, referred to a committee of the whole, deemed considered in committee of the whole, deemed reported without amendment, deemed concurred in at report stage and deemed read a third time and passed.

Competition ActPrivate Members' Business

March 10th, 2011 / 6:50 p.m.
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Bloc

France Bonsant Bloc Compton—Stanstead, QC

Mr. Speaker, I am pleased to speak today in the House on Bill C-452, An Act to amend the Competition Act (inquiry into industry sector) introduced by my colleague from Shefford.

Bill C-452 proposes to amend the Competition Act to give more power to the Competition Bureau. I would like to start by congratulating my colleague for this fine and very important private member’s bill. I think this is a subject that is dear to his heart and I want to salute the quality of the work he has done.

The amendment proposed by my colleague from Shefford will allow the Commissioner of Competition to initiate inquiries of his own accord into fluctuations in the price of gasoline, if there are reasonable grounds for doing so. It will therefore no longer be necessary to wait for complaints to be filed before making an inquiry. If this bill is enacted, the Competition Bureau will be better equipped to combat companies that might profit from their dominant market position to pick consumers’ pockets.

Every time gas prices rise, the governments hands us the same answer: nothing can be done, the Competition Bureau has concluded there was no agreement among the oil companies to fix prices. The truth is that there are a number of flaws in the present act. It does not allow the Competition Bureau to initiate inquiries. And when there is an inquiry, the Competition Bureau cannot really do anything with them because at present it cannot compel the production of documents or protect witnesses. Bill C-452 would eliminate these flaws by allowing the Bureau to initiate inquiries and allowing the federal Trade Tribunal to protect witnesses and seize relevant documents.

If the act is not amended, gas prices will continue to fluctuate with no justification, as is the case at present. And it will again, and still, be consumers who will continue to pay for the more dubious practices on the part of the oil companies.

Gas prices fluctuating is one thing. It is another thing when they rise stealthily and without justification. Recently, prices at the pump rose because of the political instability in north Africa. In just a few hours, prices rose spectacularly. That is completely bizarre, when we know that the events that occurred in north Africa had at that point not yet had any impact on the cost of refined gasoline that was already in Quebec. That practice is nothing more nor less than a way of making even more money on the backs of consumers, and there is a lot. It is estimated that because of collusion, retailers have overcharged Quebec consumers by as much as $100 million.

The Bloc Québécois recently supported Bill C-14, An Act to amend the Electricity and Gas Inspection Act and the Weights and Measures Act, to fix price errors at the pump. But that bill does not solve the problems of collusion like the ones recently disclosed in Quebec and does not prevent sudden increases in the price of gas. The Conservative government claims that its initiative will save the public a lot of money. Gas consumption in Canada, calculated over a full year, is so high that it is completely foolish to think that bill can have any impact on consumers’ wallets. That is why we in the Bloc Québécois believe that in order to respond effectively to gas price increases, Bill C-452 must be enacted. This bill is the only thing that will have a real impact on prices at the pump.

For years, the Bloc Québécois has been pressuring the federal government to finally take action to address the rising cost of petroleum products. It has dogged the Liberal government of the day so that it would follow up on the recommendations made in 2003 by the Standing Committee on Industry, Science and Technology. In October 2005, just before the election, the federal government finally listened to the Bloc Québécois' arguments and decided to amend the Competition Act through Bill C-19. That legislation broadened the Competition Bureau's authority to investigate and increased the maximum penalty for conspiracy. However, Bill C-19 did not follow up on all the committee's recommendations. As we know, that legislation, which was only an election ploy, died on the order paper with the election call, and we certainly could not count on the Conservative government to bring it back.

In 2007, the Bloc Québécois introduced Bill C-454, which also died on the order paper, when the election of 2008 was called.

In 2009, the Conservatives took part of the bill and included it in the budget implementation act. However, they did not see fit to allow the Competition Bureau to initiate investigations. That is why the hon. member for Shefford came back again with Bill C-452. The recent years clearly show that neither the Conservatives, nor the Liberals acted to protect consumers. By contrast, the Bloc Québécois is taking action.

For the Bloc Québécois, the only effective way to deal with the rising cost of gas is to use a global strategy. That strategy is three-pronged: to bring the industry into line, to make it contribute, and to reduce our dependency on oil.

First, we must bring the oil industry into line. The initiative of my colleague for Shefford supports that approach. It is also necessary to set up a true monitoring agency for the oil sector.

Second, the oil industry must make a contribution. With the increase of costs and oil company profits, it is important that the latter pay their fair share of taxes. How can we accept that consumers are getting poorer, while oil companies are getting richer?

Despite the recent recession and despite the rise in the price of gas, oil companies are posting record sales. In 1995, the Canadian oil and gas sector posted combined sales of $25 billion. By 2008, this figure had climbed to $148 billion. That is an increase of nearly 600%.

Now let us talk about profits. In 2003, Canada's oil sector made $17.6 billion in profits. In 2008, it made $79 billion. In other words, the net profits of Canada's oil sector more than quadrupled in just five years. The Bloc members feel that the party must end for the oil companies.

But obviously the Conservatives do not feel that way. In 2003, they supported the Liberal government's move to reduce the overall tax rate for oil companies from 28% to 21%. With the changes brought in by the Liberals, supported by the Conservatives, taxes for Canada's oil sector became more advantageous than in Texas.

But that is not enough. In 2007, in their economic statement, the Conservatives introduced tax cuts for oil companies that would see their tax rates drop to 15% in 2012. These tax cuts will enable the oil companies to pocket approximately $3.6 billion in 2012. These figures make it clear that the federal government chooses to give priority to the interests of the oil companies, at the expense of consumers.

I do not know how the Conservative members justify this to their constituents, but I know that when I meet my constituents from Compton—Stanstead, not a single one tells me that the gifts to the oil companies are justified. On the contrary, the people I meet feel cheated by this Conservative government, a government that is in league with an industry that exploits consumers' dependence on oil.

The third component of the approach proposed by the Bloc Québécois has to do with reducing consumers' dependence on oil. This makes sense and it is perfectly in line with Quebec's efforts to fight global warming. The less gas that we consume, the less money the industry will pocket and the better off our planet will be.

November 30th, 2010 / 10:25 a.m.
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Bloc

Josée Beaudin Bloc Saint-Lambert, QC

I would like to hear Ms. Ross talk about Bill C-14.

Fairness at the Pumps ActGovernment Orders

October 26th, 2010 / 10:50 a.m.
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NDP

Jim Maloway NDP Elmwood—Transcona, MB

Madam Speaker, I thank the member for his long-standing interest and work in this area. I also thank him for sending me a copy of the measurement compliance rate, which indicates that retail gasoline has a current compliance of 93%.

The fact is Bill C-14 proposes that the inspection process will cover another eight areas, with perhaps more areas in the future. It proposes to cover retail food, which has a compliance rate, according to his chart, of 90%. Dairy farms have a compliance rate of 89%. Downstream petroleum has a compliance rate of 66%. There are also mining, metals, grain and field crops. It will cover a number of the areas that have a high compliance of the current rate and some which are under compliance. Interestingly enough, It does not include quarries and sandpits, which has the lowest compliance of 47.42%.

We have been observing that we would favour government inspectors over privatizing the expansion process. We are seeing an effort to outsource, to privatize the inspections and increase the number of inspections, which would create a lot of extra expenses for some of the smaller mom and pop operations, no matter what sector they happened to be in.

Could the member comment on that?

In 1995 when the Manitoba Conservative government privatized the car inspection process, the price of used vehicles went up substantially overnight and there was a lot of abuse. The CBC did some undercover operations that showed garages were ripping off customers by fixing all kinds of things that really did not need to be fixed.

Could the member also comment on that?

Fairness at the Pumps ActGovernment Orders

October 26th, 2010 / 10:30 a.m.
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Liberal

Dan McTeague Liberal Pickering—Scarborough East, ON

Madam Speaker, for obvious reasons, I am comfortable with this subject. I cannot support a bill that promotes petty treatment of small gas retailers across the country. I thought that the government was trying to help at a time when rising energy prices cannot be explained by supply and demand. This is a real problem that the government does not want to hear about or deal with.

I am very concerned about Bill C-14 for a number of reasons, which I will be permitted to expand on at some length. Hon. colleagues will know that this is an issue that I have spent a considerable amount of time on. I have devoted my time. I thank the people of Pickering—Scarborough East for indulging me over the years, as well as the people of Pickering—Ajax—Uxbridge and the people of Ontario riding, all three ridings over time representing a good chunk of Canadians, or well over half a million Canadians in that period of time.

I am concerned because this bill suggests, lends itself to or gives the impression that it is doing something which is patently false. The government is not going to give the public any reassurance whatsoever that prices they will pay at the pump, or in fact the measurement, are going to be accurate.

I mentioned earlier the concern I had with respect to how the government is portraying this particular issue. To suggest that somehow it is achieving fairness at the pumps, or as the Minister of Industry lamentably, and I would suggest slanderously, suggested that retailers in this country are chiselling people is simply not only incorrect; it is misleading and it is wrong. The minister ought to have apologized.

Given that the minister has not, he has constructed a body of regulation, which in my view and I think in the view of Measurement Canada, in and of itself will do very little if anything except to undermine the integrity of what is left of competition at the retail level in the gasoline industry in Canada.

Just before the Prime Minister provoked an election, breaking his own word, the industry committee had an opportunity to look at one of the major reasons why energy prices were going up in 2008. It had everything to do with a loophole created that allowed a lack of oversight to the commodities industries around the world. We can recall that energy prices in July 2008, as far as oil was concerned, reached $150 a barrel virtually. The price at the pumps went up substantially. There were a number of other causes and effects, including commodity costs for food and other forms of energy.

The industry committee had one day to look at this before the Prime Minister pulled the rug out from under us in order to obtain an election. Rather than looking at the issue that was confronting Canadians and undermining their standard of living and undermining, as it continuously does, their issue of balancing the cost of living, the government instead chose to pick an article that appeared in May 2008 in the Ottawa Citizen and give it some credibility by talking about it without any actual verification of the numbers, to allow wild extrapolations in terms of the number of pumps that are askew.

Rather than dealing with the fact that we have lost a significant number of refineries in this country due to mergers and acquisitions, rather than dealing with the fact that wholesale prices now move up in lockstep in most provinces and most large communities across this country, rather than dealing with the unfairness of temperature compensation, and I will explain that in a moment, the government chose to narrowly go after the odd gas retailer.

All this would be correct if in fact we learned that the government knew full well that 94% of all the pumps it tested over a rigorous years' period proved to be accurate. Of the 6% that were found to be inaccurate, 2% actually gave consumers more product, and while 4% may have been askew, one would really have to make an argument, both in court and in the public domain, to suggest that somehow gas retailers were involved with chiselling the public.

If the hon. members in the government who proposed this bill had taken the time to actually learn how a pump works, they might find, as we see in so many other instances, that there is obviously a duty of care but retailers may not know that a pump is broken, they may not know that the pulser, which is part of the electronic process, may have malfunctioned, they may not know there is a mechanical problem even after they have tested and even after they have calibrated.

Why is that important to know? It is because they may realize there is a problem, through no fault of their own, and they will test that. Why do they want to test that? It is very simple. No reasonable retail gas retailer in this country is going to want to have a gas pump that malfunctions. The reason is that their volumes will be out, and their logistics and inventory report, which they have to make day in and day out to ensure accuracy for their own economic reasons, are there.

The incentive to do something wrong is certainly not there, but more importantly, there has been no jurisprudence here. There has been no case, to my knowledge, where someone has been convicted of deliberately defrauding someone. If that is the case then I want to hear about it because I have not heard a single cogent argument coming from the government to justify this. It is in fact a solution in search of a problem.

We know that it can lend itself and head toward some very unintended consequences, including penalizing and skewing an industry whose representatives, mom and pop gas station retailers and other people, are working day in and day out, 24 hours a day, seven days a week to try to make a living. The government has the audacity of penalize them and call them chisellers and suggest somehow it is going to remedy the situation with a magic wand saying, poof, we now have new effective fairness at the pumps. This is misleading to Canadians. This is telling Canadians that something is going to happen that does not. I am surprised to see in a few media reports that somehow they have bought this line. It is not going to do anything to help Canadians. Let us understand that when we target a particular industry we had better back it up with facts.

The facts we have before us are very simple, and I suggest this to the member for Burnaby—New Westminster. I have measurement compliance rates from 2005 to 2009, which will take in the period of the Ottawa Citizen article and all the other little things the government says it has done, through Measurement Canada by sector. I have about 30 of them here, which includes sectors where there are less than five data points, where there is not a lot of oversight and inspection, but it has a number of areas: hardware stores, retail rubber products, general merchandise, laundries, cleaners, piece goods, precious metals and stones, alcoholic beverages, honey and apiary, non-metallic minerals, quarries and sandpits, waste collection, transportation, metal scrap, fruit and vegetable, fur and skin, retail gasoline, dairy farms, dairy products, textiles, chemical products, food and beverage manufacturing, electricity, livestock, poultry and there are a few others.

In looking at Measurement Canada's own guide of these 30 or so industries, we find that retail gasoline is the second highest most compliant in the country. So we are going after an industry whose reputation is very good by our own analysis and yet we have a government that wants to target them. With a 93.11% compliance rate, it is only slightly behind honey and apiary at 93.33%. That surprises me because if it is not an admission that the government has this terribly wrong and is targeting the wrong industry, why for goodness' sake has it not gone after the quarries and sandpits industry with a 47.42% accuracy rate? Why has it not gone after the electricity industry? The government says that we use gasoline. Well the last time I checked, this place was lit up by electricity. Its compliance rate from Measurement Canada is 74.19%. One-quarter of what we are buying may not be accurate, and industries and consumers use it day in and day out. Our country is driven by this and yet Measurement Canada, through the direction of the government, decided we are going to target the good guys here.

We are going to go after them because we do not want the public to know that currently energy prices are being manipulated through a lack of oversight both in terms of the trading platforms at NYMEX and around the world. We do not want to let people know that there have been a number of strategic withdrawals of refineries in Canada, removing supply and as a result artificially bumping up the price of gasoline. We do not want to talk about a Competition Act, written in 1986 by the oil industry at the invitation of the then Prime Minister Brian Mulroney to go and rearrange the Competition Act in such a way that it would be the first time that a western country has allowed its very act of policing the commercial industries to be policed by the very people it is meant to police.

It seems to me that we have missed the point here and the government has done something that is classic smoke and mirrors. This is a distraction. This is to give people the impression that somehow when they are pumping gasoline in fact they are not getting what they pay for.

There are probably in excess of 130,000 pumps in this country. There are about 70 billion litres of gasoline and diesel dispensed. I was able to get this document finally from Measurement Canada after three and a half months of requests. They finally gave it to me with one week's notice to review this in advance of this debate and of course for our presence in committee. I was surprised to learn that the $20 million from Measurement Canada, which the government is trotting out as being the annual average rip-off of Canadians, actually turns out to be $8 million, because it recognizes that $12 million of that could have actually gone in favour of the consumer.

That being the case, we know the government is somewhat challenged when it comes to statistics. We know it has a problem with Statistics Canada as it relates to the census, but that should not be surprising, given how it extrapolates its views with respect to statistics and data that it tends to trot out, which it knows to be wrong, which it knows to be false.

Let us put that into context. The average skew of gasoline in Canada is 0.018. That pales in comparison to what is occurring today, which the government does not want to talk about. I am not sure whether it believes that this is acceptable. We have not heard much from it. I have put forth changes to the Competition Act and suggested that we have a petroleum price monitoring agency, for which the Liberal government advocated and implemented and which the Conservative government killed as its first act upon taking over in Parliament in 2006.

Canadians would have what Americans and others around the world have, a better understanding of the inventory picture in the country, but no, Conservatives do not want Canadians to have that. They want Canadians to believe that 0.018% of the time, there might be a skew and they might not actually get what they pay for, but they say nothing of the fact that in Toronto today, there is a 5.3¢ ripoff. In Vancouver it is 9¢. In Montreal it is 6.3¢. In Ottawa today it is 6.1¢.

This is ludicrous. We are worried about 0.018% on a litre of gasoline, but we do not think that 5.5¢, 7¢, 8¢ or 9¢ is a problem. Do the math, and for the media that happens to be watching this, maybe they could do the same as well because, frankly, this is unacceptable. It is in fact not only false; it is a fraud. I cannot, in all good conscience, support something like this, which is meant to do something that it will not do, that is, to give false expectations to consumers who rightly ask the question, “Why has Ottawa failed us?” I could go into substantial detail of why that is, but let us talk about the bigger picture.

We know this morning that commodity prices on food, particularly corn, have skyrocketed. This may be in response to certain economic conditions around the world. The media seems to be focused on potash, but the bigger question is this. How do prices get manipulated? How is it possible that we have abandoned regulatory oversight of how trading on these markets, the energy markets above all, is avoided? Why do we not understand or care in this country, and why do we hear nothing from the finance minister, or anybody on that bench, about what the Americans and many other parts of the world, particularly Europe, France and Britain, are saying? They are saying that it is time to get control of the derivatives, the swap dealers. These are dealers that were created in light of a loophole created in 2000.

Some colleagues here in the House will remember that the year 2000 was the famous year in which the 262-page report of the Commodity Futures Modernization Act took place that allowed energy traders to establish their own exchanges in which to trade contracts and then of course be exempted on exchanges in their entirety from government regulation. That has led to the direct impoverishment and to the consequences of the 2008 period of time in which energy prices spiked.

We could talk about collusion and conspiracy, which is always a convenient argument that is brought out, but I have to remind colleagues that we have to have competitors who would otherwise have different prices, meeting in the dark of night under little lamps, conspiring to bring prices together. That era of competition at the retail level and, more importantly, at the refinery level, is gone. It is over.

Wholesale prices by city are established usually by a leader. In Canada, nominally that tends to be Imperial Oil, at about 3:30 or 4:00 p.m. every day. That wholesale price is simply followed within a microsecond, and whatever that price is, it is traded publicly. It is available to most Canadians if they want to see it. It is not, as a result, price-fixing but rather a distinct, severe and almost pathetic lack of competition in Canada at the wholesale level.

We had very little discussion recently regarding the affect of declining suppliers on the Canadian market. In eastern Canada the Shell refinery closure in Montreal has meant that a once slack supply situation throughout eastern Canada, particularly the Maritimes, Quebec and part of Ontario, is now affected. How is it affected? Let us look at it this way.

Three months ago, wholesale prices in Montreal and Toronto were on average a penny and a half below Toronto. As of last night, those wholesale numbers have changed rather dramatically. They are now a penny and a half above Toronto. As a result of the closure of the refinery in Montreal, Canadians, not the industry, not its apologists or those who ignore it in the media, pay the freight.

Canadians will have to pay more. Looking at that difference of 2.5¢ a litre in the past three months added to the bill of every ordinary Canadian, who uses 100 litres a week, winds up being $2.50 to the average family multiplied by 52 weeks. Canadians have now been told they can pay another $250.

The fact that we cannot look at this issue more intently means Canadians will continue to suffer. It means Canadians will continue to realize just how irrelevant Parliament, and more important the Conservative government, is with respect to coming up with solutions.

I know of no jurisdiction, particularly the United States or Europe, that would tolerate the exit from the market of a player. It would not tolerate the level of concentration in our country. It would it accept that the Competition Act, written by the very people it is meant to police, would ultimately be chaired by somebody who worked for the industry.

We all recall the issue in 2000 of Superior Propane. I brought a bill before the House to prevent a monopoly to occur in the propane industry, and it passed. Our friends in the other place, many of whom sat on the boards of directors of many of these companies, decided they would not allow the bill to go through. I was surprised to learn that the current Competition Commissioner, with all due respect, was counsel for Superior Propane, which obtained that monopoly. Talk about the fox marching into the chicken coop.

Nothing has amazed me more than this industry because money talks. We have been woeful in our ability to address the real substantive dollar and cents issues that Canadians want us to tackle. I am not against this industry. I want the industry to flourish. I want energy markets to behave in a way that responds to the fundamentals of supply and demand. However, what I have is thin drool and dribble coming from the government by it saying that it will target the very people who have been targeted for years.

The people who have lost in our country are hard-working independent gas retailers. Day in and day out they try to eke out a living with very skinny margins and are often subject to predatory pricing created by a Competition Act that has been decidedly in favour of one thing, and that is intensification of monopolization.

If I have done anything in 17 years as a member of Parliament, it is to try to illustrate the economic injustice that is occurring. I will not lend my name to this bill. I will not support this bill. I encourage members of Parliament to look at the bill, look at the bigger picture, look at the real issues and vote it down.

Fairness at the Pumps ActGovernment Orders

October 26th, 2010 / 10:25 a.m.
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NDP

Jim Maloway NDP Elmwood—Transcona, MB

Madam Speaker, the member made an excellent presentation on Bill C-14.

Clearly, the issue here is the empowering of the Commissioner of Competition to act against price fixing. The government has moved against monopolistic practices in real estate at least twice in the last 20 years, and against travel agents and other groups. The question is, if the government can enforce competition in real estate, travel and other industries, why can it not do something about price fixing in retail gas pricing?

To that end, the Bloc has introduced Bill C-452 which accomplishes exactly that. If the government is interested in actually doing something that would get to the root of the problem in this country, then perhaps the government should be looking at supporting the Bloc bill and allowing the Commissioner of Competition to conduct an inquiry into this issue.

Over 125 studies have been done over the last 20 years in the area of price fixing at the pump. The fact of the matter is pretty much everybody concludes that we cannot get a conviction under the current legislation. The key is to change the legislation. That is what we should be doing in this House.

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October 26th, 2010 / 10:20 a.m.
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Liberal

Dan McTeague Liberal Pickering—Scarborough East, ON

Madam Speaker, I listened to the latter half of the speech by the hon. member for Burnaby—New Westminster regarding Bill C-14. He lives in a community in a province in which the wholesale price of gasoline tends to be a little higher than that in the rest of the country. He will recall that the mantra of the oil industry many years ago was to have Canadians pay world prices for fuel.

I wonder if the hon. member would care to comment on the fact that each and every day in Vancouver and region the wholesale price of gasoline and the price people pay at the pumps, ex tax, is 9¢ a litre above world prices.

I understand the member has taken some liberties with the issue of the Ottawa Citizen article a couple of years ago. I want to assure the hon. member that a 93.11% compliance rate in the retail gasoline sector, according to Measurement Canada, gives it the second highest rating of most industries in this country. It is perhaps a question of a dragon slayer in search of a dragon.

More specific to the question, I wonder if the hon. member could tell us what he thinks of the 9¢ a litre ripoff occurring in Vancouver today.

Fairness at the Pumps ActGovernment Orders

October 26th, 2010 / 10:05 a.m.
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NDP

Peter Julian NDP Burnaby—New Westminster, BC

Madam Speaker, members will recall that when I was speaking yesterday I began by praising the member for Windsor West for his determination to force the government to take measures to stop the rip-off of ordinary Canadian families through both gas price gouging that we have seen across this country and from the whole issue of faulty gas pumps, pumps that do not give us the gas for which we are paying.

Even though the government has known about this issue for two years, and despite election promises to the contrary where it said that it would take action, rather than intervening and doing something, it has finally come forward with this bill. However, it is only because of pressure from the member for Windsor West and the entire NDP caucus pushing the Conservative government to finally take action.

As we know, the Conservatives love their gravy train and the gravy train that they give to financial institutions, the petroleum companies and telecommunications companies which does not seem to have a limit. No matter how much the public is ripped off, the Conservatives seem to feel that is okay. However, it is increasingly not okay with the public, which is why the member for Windsor West and his work is so important in this House.

Bill C-14, which is before us today, is a poor half-measure but we would not even have this poor half-measure before the House if it were not for the work of the member for Windsor West.

What we have seen from the Conservatives since they have come to power is progressively allowing the public to be ripped off and ordinary Canadian families to have their pockets picked without any sort of intervention or any sort of government responsibility being taken. We have the finance minister who, after it became clear that there was a major rip-off by financial institutions of ordinary Canadian families, wrote a letter to those financial institutions. That was the sum total of his work.

We see the same thing when we talk about gas price rip-offs. It has been very clear for years that gas prices were being manipulated. The large and incredibly profitable petroleum companies jack up world prices and automatically the retail price goes up and the retailers, the mom and pop operations, have no choice. I have talked to many of them and they say that they are being told to raise prices immediately. They have to live with that despite the fact that it is local people who are most impacted. The world prices go up on old stock and prices spike up, with windfall profits. Over the course of a weekend, particularly holiday weekends when there is a lot of travelling, those prices are maintained.

The world prices may change and they may go down. The new stock comes in at a lower wholesale price but those high prices are maintained. They are jacked up immediately on old stock, with windfall profits there, and then as new stock comes in at a lower price, the prices are maintained for more windfall profits. The petroleum companies do not want to be too greedy. They know the degree of public tolerance of their practices is really coming to an end. They are testing public tolerance every year, so reluctantly they bring the prices down to something more akin to what actually matches the wholesale price.

We have known this for years and have seen this happen for years. Ordinary Canadian families, whether they live in the Lower Mainland of British Columbia, in Atlantic Canada, in central Canada in Ontario or Quebec, have to live with these rip-offs and the government has steadfastly refused to do anything to stand up for ordinary Canadian families at all, not one intervention.

We now come to the issue of the gas pump rip-offs, because this has been known for years as well. A study done by the Ottawa Citizen revealed that between 1999 and 2007, government inspections found that about 5% of pumps delivered less fuel than what was reported on the pump display, which means that 10,000 fuel pumps were overcharging hard-working ordinary Canadian families who are working harder and harder for less and less pay.

We also have seen a fall in real income over the last 20 years. The only people who are doing well in this country are the very wealthy who now take most of the income pie. That is something Conservatives do not like to talk about, but it is a reality just the same.

On the Liberal watch and on the Conservative watch, we have seen a hollowing out of the middle class. Poor Canadians have become much poorer and the wealthy now take most of that pie. They just sit down and gobble up most of the pie. What is left for the vast majority of Canadian families is a smaller and smaller piece of pie. Year after year, the wealthy take a larger and larger chunk, the middle class and poor Canadians a smaller and smaller chunk, and that is why real incomes have descended, even though the average Canadian family and the average Canadian worker is working harder than ever. Overtime has gone up over a third in the same period. We are seeing Canadian families struggling to make ends meet and working harder and harder for less and less pay.

As part of that whole dynamic, we have seen the government's inability to stand up for Canada. On the Conservative watch and the Liberal watch, we have seen the loss of half a million manufacturing jobs. Those were good, family sustaining jobs that were thrown out of the country by bad trade deals and dysfunctional trade policy. As a result, people are taking whatever job they can get, whether it is temporary or part time, which is often the case. The number of burger flippers in the country is expanding monumentally. The Conservatives love to stand up and say that, sure, we have lost half a million manufacturing jobs but we have created 400,000 burger flipper jobs. They somehow think that Canadians should praise them for replacing good, family sustaining jobs for jobs that are part time, temporary and low-paying. Somehow the Conservatives feel that they are economic geniuses in having achieved that end, the hollowing out of the Canadian economy, putting all of the Canadian economic levers into Bay Street, so that if one is a wealthy financial speculator, one is wealthier than ever, and nothing for middle class families.

That is where we come to the issue of the fuel pumps. We have 10,000 fuel pumps pumping less fuel than ordinary, hard-working Canadian families are paying for and the government has done nothing to intervene. It says nothing about this being absolutely outrageous. It does nothing to refund the tax it is getting from the consumers who are paying for less fuel than they receive. It has done nothing to organize an ombudsman department, as the member for Windsor West has called for, so that consumers would have somebody to go to, an ombudsman who would stand up for them. No, the Conservatives do not do that. They do not talk about refunds or any sort of compensation. They allow the rip-offs to go on for years and then finally but reluctantly, faced by enormous pressure from the NDP, they decide to bring in Bill C-14.

What does that do? Does it create the ombudsman office that consumers have been calling for? No. Does it actually allow for a refund or compensation for the years of rip-offs? No. Does it allow for any sort of refund of tax for what the government received from the consumers who were being ripped off? No.

What it does do is it allows for inspection. That is important, except that in most countries there is an impartial government inspection service. The Conservatives decide that what they can see as a profit centre. These mom and pop retailers and other retailers would now have to deal with mandatory inspections, which is a good thing. We would increase the number of government inspectors who would ensure those fuel pumps are accurate, which is also a good thing. However, instead of doing that, the Conservatives said no. They said that they would allow private companies to come in and the mom and pop retailers would have to pay whatever the private companies decide they will pay so that they have these mandatory inspections. It is not as if the mom and pop operations can stop it. They do need to have the inspection, which is not a bad thing if the government provided the service out of our taxes. However, instead of doing that, the retailers would now have to pay whatever the private companies charge.

The member for Elmwood—Transcona spoke to this bill yesterday and what he said was extremely relevant.

This is just another example of how badly this government has attacked and let down rural and northern Canadians. We see it time and time again. We saw it with the softwood lumber sellout. It is as if the Conservatives did not care about the softwood lumber industry and signed the deal because they could spin it any way they wanted. It is as if they do not care how many northern and rural jobs were lost and they really do not care about northern and rural Canada. That is the Conservative message, whether we are talking about the softwood lumber sellout, about this kind of bill, or about a whole range of issues.

As we well know, the worst farmer seats in the country are in Alberta. The provincial Conservative government and the federal Conservative government are bad news for Alberta farmers. The worst farmer seats in the country are in the province of Alberta because Conservatives do not give a damn about rural or northern Canadians. They just do not.

What the Conservatives care about is Bay Street and the petroleum industry's CEOs. They care about a very narrow range of interests. They care about lobbyists. But when it comes to rural and northern Canadians, they do not give a damn. We can see this in Bill C-14, as the member for Elmwood—Transcona said.

Perhaps this idea of privatizing and allowing private companies to enforce mandatory inspections may work in urban Canada where there is some competition. In rural and northern Canada when the private companies, perhaps the petroleum companies, decide that they are going to run the inspection operations they are going to charge whatever they want. The mom and pop operations are just going to have to suck it up because that is the attitude of this Conservative government. It will make sure that the local mom and pop operations in rural and northern Canada are forced to pay whatever the big private companies want to force them to pay. Couple that with everything else that is not in this bill that should have been.

The fact is that the government waited for years and allowed the ripoffs to go on for years before it chose to do anything about it. It took goading and determination from the NDP once again to force the government to do anything. After all of that we see it is not even a half measure in dealing with gas price ripoffs.

The government, in an attempt at irony I imagine, tried to say this is the fairness at the pumps act. Very clearly, it is not fair. It does not deal with gas price gouging. Yes, it deals with mandatory inspections, but in a way that penalizes mom and pop retailers. It does not tell the petroleum companies that they were wrong to allow this practice to continue for so long. The government does not say mea culpa and that it is sorry. Consumers need the government to say it is sorry that it allowed the ripoffs and that it will make it right.

The House resumed from October 25 consideration of the motion that Bill C-14, An Act to amend the Electricity and Gas Inspection Act and the Weights and Measures Act, be read the third time and passed.

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October 25th, 2010 / 6:25 p.m.
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NDP

Peter Julian NDP Burnaby—New Westminster, BC

Mr. Speaker, I am pleased to speak to Bill C-14.

First, I would like pay tribute to the person who is responsible for the little action that the government has taken in this regard, and that is the member for Windsor West. He is the one who raised this issue and has been pushing it and working extremely hard in the House of Commons. He is the one who has pushed the government to do the certain little action that has been brought forward. It addresses part of the problem, but as the member for Windsor West has said all along, it does not address the whole problem in any way. That is why we pay tribute to him for pushing the Conservatives on this, but we will need his continued efforts to ensure the government finally responds to consumers who are ripped off by the petroleum industry.

Because of the huge gaping hole in the legislation, we could almost call it the gas price ripoff enabling act. It does not deal, in any way, with the problems of gas price gouging that we have seen. It has been very clearly indicated year after year. We have had a number of members speak in the House about what happens with old stock. World prices move, but on that old stock, prices all of a sudden spike up and they stay up. Even when the world price has declined and new stock is entering the stream in Canada, we see those old prices maintained. That means the average Canadian family is being ripped off through the course of that cycle. Millions of dollars are being taken out of the pockets of Canadian consumers.

I do not expect that the Conservative Party will take full action in this regard. The government seems to enjoy enabling ripoffs, whether it is the financial industry or the petroleum industry. We have certainly seen this with the telecommunications industry. Every time some company is willing to rip off the public, the Conservatives just seem unwilling to intervene in any way.

We can add to that the kind of actions the government has brought in, for example, the hated HST in my province of British Columbia. The Conservatives brought in the HST and added additional costs for hard-working middle class and poor families, forcing them to pay more for a whole range of things. Whenever British Columbians finally get their opportunity to speak to what the Conservatives have done against them, whether that is in a byelection or a general election, we will see a significant shift in those who may have voted Conservative in the past. They are not going to vote for the party that forced the HST on British Columbia.

As we well know, many Ontarians feel the same way. They feel the Conservative government having imposed the HST on Ontario, making people and families in Ontario and British Columbia pay more is something that deserves a response when they finally have the opportunity to give their voice to what the Conservatives have done.

I am proud to say our leader, the member for Toronto—Danforth, has stood up for Canadian families. He has called for the removal of the HST on heating fuel, as we approach winter, He stood in the House and he stood up for Canadian families in that way. This corner of the House will continue to press the Conservatives to start addressing the needs of ordinary working families, middle-class families and poor families rather than giving them HST or allowing them to be ripped off by the petroleum industry. They will have to start to listen to ordinary Canadians.

I will finish my speech tomorrow on the bill and what is missing.

Fairness at the Pumps ActGovernment Orders

October 25th, 2010 / 6:05 p.m.
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Bloc

Michel Guimond Bloc Montmorency—Charlevoix—Haute-Côte-Nord, QC

Some NDP members did not like my “poof”. I do not know what else I could have said. Whether by magic or miracle, there is a major hike in gas prices on the eve of the construction holidays. Why?

Here is further proof of collusion. In a number of medium-sized or large cities, it is commonplace to have gas stations on each corner of a traffic circle or other intersection. I see my colleague from Trois-Rivières behind me. I regularly pass through Trois-Rivières as I travel from my riding, on the Beaupré coast, to Ottawa by car. I often stop to fill up in Trois-Rivières, a magnificent city with very welcoming people. There are often gas stations on every corner of an intersection.

She and I could go there together, stopwatches in hand. When one station increases its price by 3¢, 5¢, 10¢, 12¢ or 15¢ per litre, we could count the number of seconds that elapse before the other three increase their prices. Is that open competition? Why does Shell feel the need to increase its price at the same time as Esso? Why increase the price at the same time as Petro-Canada? Why do the increases happen almost simultaneously within a span of seconds? If we had real competition, one service station would charge $1.038 per litre, another would charge $1.019 per litre, and yet another would have a different price. Then we would have real competition.

Let us take a look at food and clothing. Food is a good example of a sector where we can compare the price of identical products. We will not look at products such as beer or milk, as their prices are regulated. I believe that they do not have the right to sell milk for a very low price. Milk is a bad example. Take, for instance, Oasis orange juice. If we checked with the four largest food chains, it is very likely that the prices would be different. That is true competition because there is not necessarily collusion among the four major grocers in Quebec.

And that is what we are seeing with gas prices, which is why I began my speech by saying that there has been a lot of work for not much of a result. Bill C-14 is better than nothing, but the government is not addressing the root of the issue. For one, we hoped that the government would use this bill to propose that the Competition Act allow the Competition Bureau to conduct inquiries on its own initiative, as I mentioned earlier, instead of always having to wait for a private complaint before beginning an inquiry.

In addition, the Bloc Québécois has proposed that a petroleum agency be created to monitor gasoline prices and respond to any attempt at collusion or unjustified price hikes. I gave our reasoning earlier. With this type of agency, we could act as soon as prices increase. Instead, the Conservative government keeps telling us—and it was no different under the Liberals—that there is nothing that can be done because the Competition Bureau found that there was no agreement among oil companies to fix prices; therefore, there is no problem. The Bloc Québécois was hoping that the bill would address the real issue.

On May 5, 2003, Konrad von Finckenstein, then the Commissioner of Competition, now chairman of the CRTC, told the Standing Committee on Industry, Science and Technology that even though there were problems with the law, as Commissioner of Competition, he had no choice but to enforce it. Like us, he recognized that the law had loopholes. What we need is a government with the political will to take action and stop oil companies from doing this.

Mr. von Finckenstein said:

...while the Bureau's mandate includes the very important role of being an investigator and advocate for competition, the current legislation does not provide the Bureau with the authority to conduct an industry study.

That is basically the point I wanted to make. Once again, I would like to congratulate my colleague from Chicoutimi—Le Fjord, the Bloc Québécois industry critic, for his work on this file and for keeping the people of Quebec and Canada informed about loopholes with respect to the price of gas, loopholes that Bill C-14 does nothing to close, unfortunately.

The Bloc Québécois supports the bill in principle and will send it to committee. We will see what happens after that. We should not just be talking about the system of measures at the pump and silly fine increases. Oil companies make multi-billion-dollar profits. This bill would fine them $25,000 instead of $10,000, yet they will have made millions using these tactics. We do not think that this bill goes far enough.

Fairness at the Pumps ActGovernment Orders

October 25th, 2010 / 5:55 p.m.
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Bloc

Michel Guimond Bloc Montmorency—Charlevoix—Haute-Côte-Nord, QC

Mr. Speaker, I am pleased to speak to Bill C-14, which deals with an amendment to the Electricity and Gas Inspection Act and the Weights and Measures Act.

As my colleague before me, the member for Chicoutimi—Le Fjord and Bloc Québécois industry critic, said, the Bloc Québécois will support this bill in principle. However, I would like to say that this has been a lot of work for not much result. I will explain why. If the government thinks that with this bill it has done a bold stroke of business, to bring the oil companies into line, that it has come up with the most important thing since sliced bread, it is sadly mistaken. That is why we will agree that it should be considered in committee, subject to our later position over the stages to come.

I listened with interest to the discussions—if I may put it that way, the puck passing—among the NDP members in their speeches and questions and comments. Those discussions were very appropriate, very much on point, and very much in tune. My NDP colleagues have also recognized the private member’s bill introduced by my colleague in the Bloc Québécois. However, everyone will acknowledge that Bill C-14 does not allow for a direct response to the problems of collusion such as have recently been brought to light in Quebec, or for effective prevention of sudden gas price increases. The government thinks the solution is inspections of the pumps and penalties imposed by the courts, ranging from $1,000 to $10,000 for minor offences and from $5,000 to $25,000 for major offences. We should not be fooled. Those fines are peanuts for oil companies raking in billions of dollars in profits. I certainly do not think the oil companies deliberately alter the way the pumps work, to steal a half-cent more per litre sold from us. I certainly do not think that is done. But we do agree that there should be more in-depth inspections. We are not against motherhood, any more than we are against apple pie. With fall upon us, we all agree that apple pie is a good thing. During apple season, I have the apple growers on Île d'Orléans and Isle-aux-Coudres in my riding, and they are very skilled and efficient.

All kidding aside, this is not the discovery of the century. The Bloc Québécois would have expected the government to take responsibility, pull up its socks and address the root of the problem in the oil industry, namely collusion between companies. We did not expect to be told that the Competition Bureau looked into the situation and it cannot conduct an investigation itself because that requires accusations and well-documented cases. As far as the case brought to light in Lotbinière, Arthabaska and the Eastern Townships is concerned, fortunately someone from the oil sector blew the whistle. That is how we came to find out about this. However, it is just the tip of the iceberg.

The problem is much more serious. I hope no one will be surprised to learn that the Conservatives are doing nothing to rein in the oil companies and to discipline them. Just look at who is financing the Conservative Party. It is mostly the oil companies. Who needs tax benefits to explore and exploit the oil sands in Alberta? The Conservatives need the oil companies to finance them in the next election campaign as they needed them in previous elections.

Increasing the retailers' responsibility by imposing mandatory periodic inspections of the measuring devices is truly very important, without a doubt, but it is also highly ineffective. We were hoping and we continue to hope that the competition commissioner would be given more powers. The Bloc Québécois has introduced Bill C-452 as a clear response to gasoline price increases.

Mr. Speaker, I hope you understand. I know that your role as Speaker requires you to be completely neutral. You are listening to what I say. You can do two things at once: speak to your colleague on the left and listen to me. You are clearly talented. I will continue to address you, but I will also address the people watching us at home. Do they realize that in Quebec, increases in the price of gas generally happen on Thursdays, when people get paid? Increases can be seen before a long weekend, when there is a statutory holiday. Before Thanksgiving, prices in Montreal jumped by 10¢ or 12¢ just like that. Nothing happened, and the price per barrel around the world is decreasing. Why did the price in Montreal jump by 10¢, 12¢ and even 15¢?

In the past, the oil companies would tell us that the prices were based on what was going on around the world, on the rising price of a barrel of oil, on the wars in Iraq and the invasion of Kuwait. Any excuse would do. We could understand it if there were instability in the countries that produce oil, or if something specific happened. But in this case, nothing happened. On the contrary, the price per barrel is decreasing, but the price at the pump is going up. That is what makes us say that the oil companies are gouging us.

I will give some more examples for the people at home and for my colleagues in the House who are listening. I do not think there is an equivalent in the other provinces, but in Quebec, the last two weeks of July—sometimes up to the beginning of August—are usually what we call the construction holidays. Hundreds of thousands of construction workers are on vacation at the same time. Generally, construction workers are people who work hard. They get up early, and they are at the mercy of the elements and the weather. They are subject to stress on the construction site, and must meet the deadlines on these construction sites, whether they are residential, commercial or industrial. They must complete the buildings and finish their work on time. In Quebec, construction workers take the last two weeks of July to unwind, and many take that opportunity to travel throughout Quebec.

In Quebec, we are naturally attracted to New England, the coast of Maine and the beaches. Some construction workers take long distance or interprovincial buses, some take the train or plane, but the vast majority generally travel by car. If my colleagues would like proof, they need only travel on Quebec roads during the construction holidays.

It is funny that a few days before July 15, 16 or 17, poof, prices suddenly go up. How can that be? What happens?

Fairness at the Pumps ActGovernment Orders

October 25th, 2010 / 5:25 p.m.
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NDP

Jim Maloway NDP Elmwood—Transcona, MB

Mr. Speaker, I am very pleased to speak to Bill C-14 today.

I wanted to start out by making some comments about the Bloc's initiative in Bill C-452, because I really feel that that is a game-changer. That is an actual solid response to a long-term problem.

The bill is a very short bill, but it basically amends the Competition Act to authorize the commissioner to inquire into an entire industry sector. As the previous Bloc speaker has pointed out, in order to launch an investigation under the Competition Act, a complaint has to be made, and that is essentially the problem that has occurred over the years. We really need the Competition Bureau to be able to act very independently and be very proactive when it sees price-fixing going on in the gas industry.

I have been dealing with this issue now since probably 1988, when we went from government to opposition in Manitoba, and my job was to ask a lot of questions every day about gas prices. We looked at a whole range of ways to deal with the issue. As a matter of fact, the Conservative minister in Manitoba at the time, Jim Ernst, who was very frustrated too, I might say, was determined to follow this issue through as far as he could. He was aware that there were already 125 studies on this very topic sitting on the shelves gathering dust. Nevertheless he went and commissioned another one, so we are up to 126 now probably, and at the end of the day that study came up with the same conclusions that all the others did, that yes, in fact there was price-fixing going on but the Competition Act would have to be changed in order to get a conviction. So we found that that was not going to be the route to go.

Once again, he was the minister and I was the opposition critic, so we were not exactly working together on the subject because I was asking him questions every day as to what he was doing about the matter.

That was the issue of the study. Then we looked at the regulatory options, and we were aware that in the Maritimes there were regulatory boards available, regulating gas prices, but we watched them closely over the years and found out that they were not the answer either, because in fact they tended to regulate simply to the highest price.

I think the public would be very supportive of a monitoring agency or a regulatory agency if in fact they were going to see a regulatory agency with teeth, one that was going to be able to reduce the prices and not just approve the increases. What we will find, if we look at the Maritime regulatory boards, is that they regulate up to the higher price, and that has always been my objection to that approach.

At the end of the day of course, the gasoline prices are pretty much dependent upon world pricing, world events and availability of supplies. When there are examples of refineries impacted by severe storms and hurricanes in the southern United States, such as Louisiana, when refineries are shut down because of weather, storms, explosions or work stoppages, there comes a shortage of product and that creates problems.

We have seen a huge reduction in the number of refineries over the years. In Manitoba, as recently as 20 years ago, I believe we had 2 refineries in the province, and today we have none.

So during this period of the early 1990s, when we were looking at the whole area of studying the issue and changes to the Competition Act and we were looking at regulating gas prices, we were also observing some other developments that were happening within the market. One was to look at possibly bringing gasoline through the port of Churchill because, as members know, we have a port in Manitoba that is very underutilized. However, we have some tanker farms up there where there are a number of tanks, which hold gasoline products that are actually shipped further north. And so, we were looking into the possibility of actually shipping them down to the south by rail.

We also had a number of independent operators who were taking advantage of a very low American price at the time. There was at least one in particular, but I think there were two or three. What this operator would do was drive down to Fargo or Grand Forks, North Dakota, load up from the pipeline there, truck the gasoline up into Winnipeg and sell it at perhaps 10¢ or 20¢ less per litre. It was a substantial amount. The point was that when we turned on the evening television news on a day-by-day basis, we would see cars lined up for blocks to buy gasoline from this gas station, which was being supplied by tankers that were bringing the gas up from the States. But of course this fellow could only operate to the extent of his ability to fill up his tanker truck and bring it back up. He could not get beyond supplying the gasoline for one or two gas stations.

We did look at perhaps expanding on that a bit and trying bring in more tankers of gasoline into some other stations, and we did encounter a lot of different problems in that the transfer of gasoline is certainly not done the way it used to be done years ago. Some of the members opposite who were on farms in the 1950s would know that gasoline was transferred from a little truck that drove to the farm. It would be transferred by a hose into a big tank and then transferred from there into the farm equipment, the tractors and so on. However, things have changed and we cannot drive into town or into a big city anymore with a big tanker truck and start selling gasoline out of the tanker. We did discover that was a fact.

So, we did look at all sorts of areas to try to act on behalf of consumers at that time, and it is easy to do when the prices skyrocket very quickly.

I want to take a minute to talk about the member for Pickering—Scarborough East because he is a long-time Liberal member in this House. We have had Liberal members today talk about this issue as if it were something that they had newly discovered and other members who think it is a big Conservative problem, that this problem only surfaced since the current Prime Minister and the current Conservative government came to office and now this is all their problem.

The fact of the matter is that all through those periods of time that I spoke about earlier, the Liberals were in power, from 1993 on, and every attempt that was made to do something about high gasoline prices was thwarted. As a matter of fact, with regard to the member for Pickering—Scarborough East, his own Liberal caucus thwarted his efforts on many occasions, I believe. I used to hear him many times over the years, on the radio, being a champion of the consumer and trying to do things with regard to the Competition Bureau and trying to deal with competition and the price-fixing issues in this country, and he was getting nowhere with his own caucus, with his own government and with his own prime minister.

This has been a longstanding problem. Price-fixing is not something that is just peculiar to the gasoline industry. Since the mid-1980s to the present, we have seen at least two major initiatives on the part of the federal government against price-fixing in the real estate industry. The latest one is being resolved as we speak. Within a number of weeks, the real estate boards across Canada will be getting together to ratify a deal that was made to prevent price-fixing. If that deal is not ratified then, of course, they will proceed through court action.

There are anti-competitive activities that have been around in our society for many years and they have been allowed to foster over the years. It takes strong initiatives on the part of government and law enforcement to attack this and try to break it up, so that the public is better served by true competition.

It is not only real estate agents that have been dealt with over the years but the travel agency business and the property and casualty insurance business. I believe the Toyota Motor Corporation was challenged when it tried to set a fixed price. I am sure members will recall five or six years ago when Toyota tried to dictate to its dealers that in fact there was a fixed price, there was a no-haggle pricing and they could not cut the price. That was dealt with by the government in a positive way.

This is not exciting stuff for the average member of the public, but it is very crucial to a proper competitive environment in which business has to compete. A series of monopolies governing the country is not the way our system is supposed to be operating. We try a lot of things, like monitoring. People think it is a good idea, but we have proven it does not work. However, there are a lot of other things we could look at here.

I want to talk about some of the elements of this bill that people on our side of the House have found objectionable. I do not think we would have a problem if, in fact, these gas pumps across the country were being inspected by government inspectors.

I mentioned earlier that for many years in the province of Manitoba, and maybe some other provinces too, we had a system of random inspections of cars. If a car was bought today, owned for 10 years, it would probably be called in once or twice for an inspection and repairs would have to be made to keep the car in good shape to keep it on the road. People trusted that system because they knew it was government inspectors who were doing the inspecting.

Around 1995, the Conservative government of the day decided to turn the whole inspection system over to private garages. The economy was probably tight, they were not making enough money and this was a way to give them a bit of a cash cow. When cars needed inspecting, they would have to go to a local garage and it was up to the garage to tell the owners what was wrong with their cars. We have seen many terrible examples of gouging, where people have bought a car, taken it to a garage, and found out they have to spend hundreds if not thousands of dollars for repairs before they could put that car on the road. We have seen totally different examples of people who have taken cars in and have found out later from a friend in the business that in fact cars that are really not safe at all are being approved, are being certified as safe and being allowed to be driven on the road, because someone has an in with somebody or has a relative in the garage or dealership.

This system was brought in as a sop to the car industry, and overnight the price of used cars went up. We used to see $50 cars, $100 cars, back in the early 1990s. Then, overnight, because of the safety inspection system, the worst-looking car on the road was a $1,000 vehicle.

After a couple of years, the CBC and other news outlets, based on complaints, started to do investigations of what was happening. They found all sorts of examples of gouging in Manitoba, where people were being taken advantage of. The CBC would take in cars that they had previously had inspected; they knew what was wrong with them. I will not mention the garages, but some of them hon. members would know, because they are nationally known chains. The cars would be taken to five or six different garages, and most of the garages, if not all of them, would find huge problems with the cars, when there was nothing wrong with them. That was a blatant example of gouging. Some of the garages lost their licences because of this. Then, a year or two later, a follow-up was done. They found still more cases of gouging. In fact, the second time around, some of the same garages that were caught the first time were cited once again.

Hon. members should know that we cannot get rid of the system once it is in place. The NDP, under Gary Doer, became the government in 1999. It did not get rid of this system and go back to a centralized government inspection system. In fact, it changed the safety inspection period, from two years to one.

As for keeping cars safe on the road, safety inspections are required only when we sell our car. If we have a car and it is sold three or four times in the first two or three years, it will have safety inspections over and over again. However, if we buy the car and drive it ourselves and keep it, we could drive the car forever and it will never be called in for a safety inspection. Potentially, we may have many unsafe cars on our roads. This is a result of turning a perfectly functioning system over to the private sector.

Let us take a look at what could happen and probably will. Members have already said that, if we are dealing with rural areas, northern areas, then we are talking about the private sector. Who will be doing the inspections of the pumps in Yukon? Who will be doing them in the Northwestern Territories, northern B.C., in rural areas? It is a licence to print money. It is a recipe for abuse to have a system like this.

I also want to deal with some aspects of the weights and measures issue. But this is not the way to go. The public and the retailers would accept it if the government were to do the inspections. The inspections should be done over a period of time, but the government should do them. We should not allow the private sector to do these inspections.

Fairness at the Pumps ActGovernment Orders

October 25th, 2010 / 5:25 p.m.
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Bloc

André Bellavance Bloc Richmond—Arthabaska, QC

Mr. Speaker, I thank the hon. member for his second question. I did not see that in Bill C-14, but I think he makes an excellent, very relevant suggestion. This should be discussed in committee, if the bill makes it that far, which is quite possible. That would be one of the questions to consider. I am not certain that studying Bill C-14, which has to do with the accuracy of measuring gas at the pump, will be the best forum for discussing the oil companies' practice of splitting into smaller companies to spread out their profits. It would be very interesting to confirm that. The government would have to do some very precise calculations of oil companies' profits. Everyone knows they are making billions of dollars in profits.

Fairness at the Pumps ActGovernment Orders

October 25th, 2010 / 4:55 p.m.
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Bloc

André Bellavance Bloc Richmond—Arthabaska, QC

Mr. Speaker, it is my turn so speak to Bill C-14, An Act to amend the Electricity and Gas Inspection Act and the Weights and Measures Act.

Bill C-14 is not bad in itself because it is very important for pump measurements to be accurate. I have noted, though, the criticisms voiced by my colleagues. They said that consumers should not have to bear the cost of the new monitoring requirements under Bill C-14. We will have to be careful in committee to fully clarify this issue.

The Bloc Québécois is in favour of sending the bill to committee. However, the bill does nothing to address the real concern of people, which is that they pay too much for gasoline. Two things need to be done: we have to create an agency to monitor gasoline prices and to give the Competition Act more bite.

The Bloc Québécois has introduced some bills in this regard that I will discuss in a few moments. That is what we need to talk about. I hope the government is not going to pat itself on the back, claiming that it introduced a bill to regulate the fluctuations in the price of gasoline and it will ensure that people pay a fair price through tighter monitoring of the measurement devices at the pump. The accuracy of these measurements is a very interesting point.

We do not even know if consumers benefit or are penalized when pumps are not working quite right. I suppose that if people are tampering with the pumps, it is not to do consumers any favours. It remains to be seen, though, whether people have fiddled with the gauge showing the number of litres pumped. That is not the solution, and I will show why in the next few minutes.

Bill C-14 amends certain provisions of the Electricity and Gas Inspection Act and the Weights and Measures Act in order to better protect consumers against inaccurate gasoline pump measurements. That is basically what we are talking about. Many people are concerned about this. The bill covers other measurement devices as well and not just gasoline pumps.

The bill imposes penalties for contraventions to the laws in question, increases maximum fines for offences, and introduces a new fine for repeat offenders. It also introduced mandatory frequencies for measuring devices and proposes the appointment of non-government inspectors, to be trained and certified by Measurement Canada to conduct mandatory measuring device inspections.

The Bloc Québécois is in favour of Bill C-14 in principle and of sending it to committee.

However, Bill C-14 does not directly address the issue of collusion that has recently come to light in Quebec. Nor does it effectively prevent sudden increases in gas prices. I spoke about two objectives earlier: creating an agency to monitor gasoline prices and giving the Competition Act more teeth.

I want to talk about what happened in my own municipality. Many vehicles are stolen and many people are in possession of stolen vehicles in central Quebec. I do not want people to think that my region is particularly problematic, but in Victoriaville we also had the infamous gas price cartel. Luckily, the scheme was uncovered and people are being held accountable. I hope that if this happens elsewhere in Canada, we will be able to stop them.

However, under current legislation, criticism or complaints must be filed in order for the Competition Bureau to act. That is the difference. The Competition Bureau needs to have quasi-police authority to act when it feels the need and as soon as there are suspicions, not only when there is a complaint. I will come back to that.

We also believe that we still need to make an effort to efficiently respond to rising gas prices, and we can do so with our bill, Bill C-452, which the NDP member mentioned during questions and comments. That bill was introduced by my colleague from Shefford. The Competition Act does not allow the Competition Bureau to conduct inquiries on its own initiative. It must always wait for a private complaint before it can start an inquiry. We are also calling for a petroleum agency to closely monitor gasoline prices and to respond to any attempts at collusion or unjustified price hikes.

If the government had taken a serious approach to really helping consumers, it would have focused on those two points. Every time the price of gasoline rises suddenly, people begin to wonder about the oil industry, and rightfully so. These increases are unjustified, and consumers must not be the victims of dubious business practices on the part of oil companies. I repeat, the existing Competition Act has significant gaps. For instance, it does not allow the Competition Bureau to undertake a real investigation of an industrial sector. How can it gather information if it can neither force the disclosure of documents nor protect witnesses? This aspect must be corrected.

Bill C-452 introduced by the Bloc Québécois would toughen up the Competition Act to give the federal trade tribunal the right to initiate an investigation, rather than waiting for complaints or accusations, the right to protect witnesses and the right to conduct searches and seize documents. A petition to that effect has been circulating. It is a very popular petition, particularly in my region, understandably, since it was seriously affected by this cartel. To ensure that everyone clearly understands the importance of this issue, I would like to read the petition.

WHEREAS:

1. Individuals and companies pled guilty in the summer of 2008 to conspiring to fix the price of gasoline;

2. According to Le Soleil, retailers could be overcharging by more than $100 million a year;

3. The current Competition Act has significant gaps, preventing the Competition Bureau from conducting investigations until complaints are lodged.

THEREFORE, your petitioners call upon the House of Commons to pass Bill C-452, An Act to amend the Competition Act (inquiry into industry sector), authorizing the Commissioner of Competition to conduct an inquiry of her own accord into the fluctuating price of gasoline.

I can say that this petition is very popular. People are requesting it. They get it online and sign it. People want something to be done about what happened. The Competition Bureau did manage to take action in my region. It is so difficult to do anything about this that this was only the second time the Competition Bureau was able to take action in this type of incident. The first time was in Vancouver in 1995. The second time was in 2008 because there was a complaint. We should not have to wait for a complaint before something can be done. Nonetheless, it worked out and that is how it should be, with increased powers and investigations before things get to the complaint stage.

The Competition Bureau discovered a gasoline cartel in Quebec. By cartel we mean an agreement between companies not to compete with one another. It is a rather simple definition. I will read from a Competition Bureau document, a press release that was issued on June 12, 2008:

...the Competition Bureau became aware of allegations of price-fixing at gas stations in Victoriaville, Quebec. The evidence gathered during the Victoriaville investigation led to further probes in other local markets in Quebec, namely Thetford Mines, Sherbrooke and Magog.

In conducting its investigation, the Bureau uncovered evidence of agreements between competitors to fix the price at the pump at which gasoline was sold to consumers. The evidence indicated that participants in the targeted markets carried out the conspiracy mainly by phoning each other to agree on the price of gasoline and about the timing of price increases, contrary to section 45 of the Competition Act.

A number of investigative tools were used, including wiretaps, searches and the Competition Bureau’s Immunity Program.

Some could dispute my argument since I was saying earlier that the Competition Bureau did not have enough room to manoeuvre. Some might say there was collusion, and that a cartel formed in Victoriaville, Thetford Mines, Sherbrooke, and Magog and perhaps elsewhere, but there have been no reports of this in other places.

The competition bureau was able to take action. Lawsuits were filed and some people have already pleaded guilty. So, it works. However, as I keep saying, it took a complaint. At one point, a gasoline retailer from the Victoriaville area received threats, seemingly from other retailers, because he did not want to go along with their scheme. He would keep his prices a little lower than those of the others for a while. His company supported him for a while. However, he eventually found himself all alone and he decided to expose this situation. If I am not mistaken, he talked to a local weekly newspaper. He expressed his frustration to a journalist regarding these events, the threats he had received and the fact that, as a merchant, he wanted to continue to be able to compete with the others.

That is what is wrong with the petroleum industry. If someone wants to buy a pair of shoes, he can go to two or three different stores. Chances are the price of a pair of shoes of the same brand and colour will not be the same everywhere. There may be a $5 or $10 difference. The person may even find a pair on sale, at 50% off the regular price if he is lucky. However, when it comes to gasoline, even if we look everywhere, we will rarely find much variation in prices. In the case that took place in my community, the competition bureau showed that retailers would phone each other and set prices. So, obviously, prices were the same everywhere.

That individual decided that enough was enough, and he spoke out about it. It is only when the competition bureau saw what was going on that it could take action. It reasoned that since a complaint had been filed, it could take action. Otherwise, it could not have done anything. That is why the procedure at the competition bureau must change.

As I said, a number of charges were laid. In Victoriaville, 11 companies were involved in the scheme. In Thetford Mines there were 6. In Sherbrooke there were 20, and in Magog there were 5.

As I mentioned earlier, several companies in Victoriaville, Thetford Mines and Sherbrooke pleaded guilty. The fines are rather stiff, that is $179,000 in one case, $1,850,000 for an oil company, and $600,000 and $90,000 respectively for two other companies. That is more than a slap on the wrist. The $1,850,000 fine was imposed on an oil company, not on a retailer. There is no doubt that these penalties will have a sobering effect.

Obviously, I travel a lot, like all of my colleagues here. We all travel within our ridings. When we are responsible for files, we deal with them away from here, which allows us to compare gas prices. It is interesting to note that at one time in Victoriaville, gas was always slightly more expensive than in Trois-Rivières or Drummondville. Sometimes it was less expensive than in Quebec City, but it was not the cheapest in the province, far from it. Since the Competition Bureau started its inquiry and the results came out, it is funny, but the prices are often lower. People had to be caught red-handed for others to be far more careful in terms of fixing prices. We are still the ones who are benefiting today. Luckily, the Competition Bureau's inquiry allowed us to find out what was going on.

As for the individuals linked to this collusion, this cartel, there were fines of $50,000, $10,000 and $5,000. For once, we caught the people and were able to make them pay. I have here a series of fines for $10,000, $20,000 and $25,000, depending on the person's involvement in the scheme.

As for how this all played out, an article in La Tribune says that the gas cartel may have cost each car owner up to $180. This whole story came to light in 2008, but prices were fixed between 2002 and 2006. The newspaper article says:

A very rough estimate [because it is difficult to know how much gas each person bought over the years] is that each year a car owner in Sherbrooke, Magog, Thetford Mines and Victoriaville paid an extra $20 to $40 to fill up their vehicle because of the cartel, which distorted gas prices for approximately four and a half years.

It is interesting to note that a class action lawsuit against the gas cartel is now before the civil division of the Quebec Superior Court, which will attempt to determine how much money should be given back to people who were swindled for four and a half years.

To date, over 12,000 people—and that number is a few months old—have signed on to the class action lawsuit authorized by Quebec Superior Court Justice Dominique Bélanger on November 30, 2010, concerning gas price fixing between January 1, 2002, and June 30, 2006, in the aforementioned cities.

According to another interesting article, this time in Le Soleil:

Plaintiffs are seeking $7.5 million plus interest as of January 1, 2002. In addition, they are seeking $500 for trouble and inconvenience for each participant in the lawsuit, as well as $1,000 in punitive damages. The Automobile Protection Association is also seeking $250,000.

That should give a sense of the amounts of money sought by this class action. It is important to note that Bill C-14 does not address these concerns at all. Conservative members should not be saying that this bill will solve all gas price fixing problems. The bill might make retailers more accountable by imposing regular mandatory inspections of measuring devices, such as gas pumps, but it will not prevent the price of gas from going up right before a long weekend for who knows what reason.

I have said this a number of times in the House and I will say it again: every time I see gas prices jump and watch television reports about it, I am always curious about what could possibly have caused gas prices to jump by 5¢, 10¢ or 12¢ per litre.

When a representative of the association of oil companies explains on television that there is a problem in Iraq or an oil rig leak, it is always rather difficult to believe him. In many cases, the facts show that the price of a barrel of oil, given that we have reserves, was a certain amount when the problem occurred. As this amount has still not gone up, the price hike should come later, but that is not what happens. As soon as a problem is announced—and we never know if it is real—the price at the pump goes up right away and never goes down as quickly as it should. Thus, we have reason to wonder.

Getting back to Bill C-14, the fines that the courts could impose pursuant to the Weights and Measures Act would increase from $1,000 to $10,000 for minor offences, and from $5,000 to $25,000 for major offences. In the case of subsequent offences, a new maximum fine of $50,000 and/or imprisonment for a term not exceeding two years could be imposed. I would be surprised to see that happen.

There are some measures like this in Bill C-14 but, I repeat, that is not what consumers asked for initially.

The member for Westmount—Ville-Marie even said that the Liberal Party, in 2005, had introduced Bill C-19. There again, the recommendations of the Standing Committee on Industry, Science and Technology, which called for the creation of a gasoline price monitoring agency and more teeth for the Competition Act, were ignored. These two objectives were not achieved by the previous Liberal government, nor by the Conservative government. It is our responsibility to tackle this issue immediately.

Fairness at the Pumps ActGovernment Orders

October 25th, 2010 / 4:40 p.m.
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Liberal

Anthony Rota Liberal Nipissing—Timiskaming, ON

Mr. Speaker, I rise today to speak to Bill C-14, the so-called fairness at the pumps act.

Fairness at the pumps sounds good. It is a nice title. It sounds as though people are trying to do something good.

I have heard different variations on it from the Conservative Party: the getting back at the chisellers act, those who are trying to rip off people when they buy gas.

What this bill amounts to is vast and expensive changes to combat variances which in large part can be attributed to environmental changes and honest errors.

When we look at what has happened in the past, and the amount of the variance or error, studies show that 96% of gas pumps are precisely accurate. Ninety-six per cent is not perfect. However, let us look at the difference. Four per cent are inaccurate. Of that 4%, 2% favour the consumer and 2% favour the owner. It is not as if there is this big massive problem, but it would be nice to try to get 100%.

The petroleum industry is second only to the apiary industry in terms of measurement accuracy. The apiary industry is slightly better than the petroleum industry.

What is more, according to Alan Johnson, president of Measurement Canada, the majority of pumps that were out of tolerance were out by slightly over one tolerance. One tolerance is the equivalent of .5% discrepancy between the amount of gasoline paid for and the amount dispensed. This means that the majority of pumps out of tolerance were about 1% off measurement. That is of that 4%. We can see how minuscule that amount is.

I am not justifying this and I am not saying it is okay to have variance, but what we have to look at is the amount of energy that has gone into this and how this actually comes out.

The Conservatives talk about it as if there were a whole industry out there trying to rip off consumers. They vilified a group. What I am seeing is a repeat of what we had in Ontario in 1995 when the Conservatives were in government in Ontario. Their modus operandi was to create a crisis and vilify one group, one industry. In this case it is not so much the oil industry or the petroleum industry, but they are vilifying the person at the pumps, the small operator.

We have seen this in Ontario. We saw it in Walkerton where they left it up to the individuals to monitor themselves and to hire their own private inspectors, not government inspectors, but private inspectors who would make a living off it going to different areas.

When private inspectors go in when needed or on a regular basis, what we are seeing is the industry regulating itself. I have a small concern with that; actually, it is a large concern because of what we did see in Ontario.

Currently on a report, a fraud is investigated by a government inspector. This will not change under the new system. The only change is that every two years station owners must pay $200 per pump for a mandatory inspection with no evidence of tampering or intentional discrepancy. That is $200 every two years. It does not sound like much, but when one has a number of pumps it causes a problem for the small operators.

As was mentioned earlier, I look at northern Ontario. Northern Ontario is a large territory with a sparse population and there are small operators. They are not making millions of dollars. They are not making huge amounts of money pumping gas. They are providing a service.

When we look at northern Ontario and rural Canada in general, there is not a lot of operators. I have seen it happen where people have to drive an hour to get gas, believe it or not. They have to get to that gas station. If that operator is not doing the volume, he still has to get the inspection.

When we look at what causes pumps to go out, cold temperatures cause a bit of variation, but the major factor is the amount of pumping that gets done.

When we look at a major centre such as Toronto, some stations pump gas like it is going out of style and there is some wear. Perhaps the Conservatives would like to look at something like that and say that maybe they should be inspected more often, but it is two years right across the board.

In rural areas in northern Ontario there is not that volume and not the wear and tear. When we look at operators in northern Ontario or in rural Canada, they still have to be inspected every two years. Inspectors are paid $200 per pump. Northern Ontario is a vast area, as is rural Canada. How many inspectors will be going to the rural areas? They are going to go where the fruit is lying low, which is in the major centres. The inspectors will be in the larger centres like Toronto, Vancouver and Ottawa. In the smaller centres, the operators will be at the mercy of the inspectors. They will be sitting there waiting and wondering when it is going to happen. This is going to cause some problems for the operators.

When we look at operators in rural areas such as northern Ontario, we see that there are independents. Many of the independents have been wiped out, but a lot of the operators are small operators. This adds to their costs. They will have to pass these costs on to the consumer. This is actually adding costs to the operators or the people of northern Ontario and rural Canada.

If this were a problem solver, if it would put an end to all fraud at the pumps, then I would say that this is something we should embrace and let it go ahead, but this bill will not stop those major fraudsters who are overcharging consumers. It will only penalize pump owners, especially in rural regions where equipment is most likely to break down in inclement weather, whose equipment is off by less than 1%. That is not a large amount, yet independents, small owners, are going to be hit hard. In turn we are going to see more and more people asking why they would put themselves up.

It is almost as though they are accused of being guilty until proven innocent in something like this. In the way it is written, it has come to light that all small companies that pump gas are fraudulent, that they are all trying to chisel and steal money from people. That is not so. The people who pump gas are honest and are trying to earn a living.

There might be a little variation but there is variation in all businesses and all industries. When we look at it, about 0.0002% of the gasoline bought by Canadians last year did not end up in their cars. That is two ten-thousandths of one per cent. Anybody who looks at that sees it as a small amount. It is not a large amount. I am not saying it is insignificant, but it is something that should be considered because two ten-thousandths of one per cent is not a huge amount, not when we see the variation in the price of gasoline. It swings up and down. In my community the other day it went from 96¢ to $1.08. Had they been measuring better, it would not have made a bit of difference.

When I look at what the Conservatives have talked about in the past, such as taking the GST off once it got over 85¢ and all kinds of neat things that sounded good but were not acted upon, this is a pittance. It is playing Canadians for fools. It makes people feel good when they read the title of the bill, but unfortunately, that is where it ends.

Fairness at the Pumps ActGovernment Orders

October 25th, 2010 / 4:25 p.m.
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Liberal

Scott Simms Liberal Bonavista—Gander—Grand Falls—Windsor, NL

Mr. Speaker, it is an honour to stand today to talk about this particular bill.

At first glance I noticed that we have this wonderful way of playing with titles in this House with certain aspects of legislation. Sometimes it means a significant amendment to other acts or it may be an act upon itself but we tend to title them in a way that, I suppose, sells.

A perfect illustration of what I am talking about is Bill C-14, An Act to amend the Electricity and Gas Inspection Act and the Weights and Measures Act. Basically we are making sure that the calibration is correct and that people are not being unfairly gouged at the pumps because of the measurements and weights that are involved in determining how much gas is being put through the pump.

As my hon. colleagues pointed out, a very small fraction of retail outlets, that do it unwittingly, are subject to shortchanging their customers. In this particular situation, that is what this bill tries to amend.

The title of the bill, and this is the best part, is fairness at the pumps act. In relative debate, we have been talking about the price of gas now for the past 5 to 10 years extensively. We all know why. The price of oil rises and the price at the retail pump is extremely high, well over a $1. In my riding in central Newfoundland, it is some of the highest in the country, exceeding $1.20 in certain cases. I think that in Labrador it is even more than that. I think we get the idea.

Therefore, fairness at the pumps act leads us to believe that fundamental action has taken place so that the price of the fuel is coming down in a particular area. That is not particularly the case here. What this would do is help calibrate the machines and ensure the retail outlets are following suit.

In this particular situation, they may be sideswiped by some of these regulations, which I will get to in a moment. I had to start by saying that the fairness at the pumps act is not an apt description. It is kind of discovering an old t-shirt in our closet. We take it out to clean the floor and call it ShamWow because it sounds good, but it is still an old t-shirt.

In this particular case, some of the fundamental points provided in Bill C-14 deal with, in one instance, the administrative monetary penalties. That is for contraventions under the act. That is a big part of this for the particular retail outlets.

Let us not be led astray here. This is not for the average consumer. This is for the retail outlets and, in this case, especially if they are rural or northern, this will be a hard situation to face in certain circumstances. This is why I think there should be more in this bill to help people in particular situations.

Before I proceed, Mr. Speaker, I would like to mention that I will be splitting my time with the member for Nipissing—Timiskaming.

The bill would Increase maximum fines for offences and it introduces a new fine for repeated offences, which is apropos for the case. If people are doing something because they were unaware that the calibration was wrong and what we see as a price tag is not what just went into the gas tank, which sometimes happens unwittingly, there is a fine involved. However, if it happens again and again and the person is a repeat offender whose intent is to bilk the customers, then the person should be dealt with accordingly.

Bill C-14 proposes to increase the accountability of retailers for the accuracy of the measuring devices. Mandatory inspection frequencies, common in the majority of countries, deal primarily with retail petroleum, wholesale petroleum, dairy, retail, food, fishing, logging, grain, field crops and mining. Essentially, these are measurements for industries in general where the measurement of the goods being sold or purchased is very important. There needs to be that standard and, in this case, this international standard.

Other sectors could be included in the future of course as time goes on and I am sure we will have a debate about that in the future.

Measurement Canada will take a more active role in this. One of the roles it will take is the training of people involved in helping to calibrate these machines to ensure they are correct.

I will now talk about some of the clauses that are considered here, one being the Electricity and Gas Inspection Act. The act requires that only approved and verified metres would be involved. The act allows the accreditation of independent metre verifiers to verify the accuracy of electricity and natural gas metres on behalf of Measurement Canada.

We see there is another element being brought in that is really quite something. Now we are branching off into a different direction that, in my particular riding, could be detrimental under certain circumstances. However, the spirit of this is an honest one, which is to ensure the calibration on the pumps is correct, but in this particular case the government could help maintain that perfection in the system by doing more things to help certain retailers.

Bill C-14 proposes to give the Minister of Industry the power to appoint non-government inspectors. These inspectors would be trained and certified by Measurement Canada, as I mentioned. This is where the bill gets a little bit dicey, a little bit cloudy as to the clarification of what it is that certain retailers must do and what it is they are on the hook for, as the common vernacular goes.

Description and analysis: In addition to ensuring metres are kept in good repair, owners are responsible for paying any fees required by the act, such as those that may be charged for mandatory inspections.

I will touch on that one for a moment because it is one that is of grave concern to me. The owner is responsible for the cost involved in looking at the metres to ensure they are calibrated. Let us say that the owner is someone with a retail outlet in a remote area, perhaps on the south coast of Newfoundland. In certain cases there are places remote enough so that there is no other way to purchase gasoline in a 200 kilometre radius. The owner finds himself in a situation where, if he needs to have someone come in and if it is not someone from the government or someone trained and willing to do it but someone in the private sector, a fee is involved to bring the person to the owner's establishment to ensure his pumps have the right readings.

A lot of small retailers will be on the hook for travel costs, meals costs and mileage costs. The frequency of getting their pumps calibrated will be such that it is an added expense to them. It is not just that. Let us assume, unwittingly, that there is a slight mistake in the calibration and that the gas pump is putting out something that is slighty off what the price on the pump shows. It must be shut down. Even though that is the only pump in a 200 kilometre radius, it must be down for a period of time because, let us face it, if it has to be fixed and it has to be fixed by someone else. Someone else has to come in and do that.

We should think about the people in the area who rely on gasoline to get to work, take their kids to schools or get to the hospital, God willing. These are the situations that I do not think we have looked into with the bill. When the bill was put together, I would hope that there was some consideration and thought put into it, more than what I see on the surface of this particular bill. I certainly believe that the government should have looked at some kind of subsidy for these small retailers to help them in calibrating their pumps.

In the meantime, we have the administrative monetary penalties, which in this case are apt because we have a graduated amount of money. As I said earlier, if owners unwittingly make a mistake in their pump or it is showing a different reading, then obviously they will be fined for it, but if it happens again and again, the intent is such that they want to bilk the public. After all, this is about fairness at the pumps, I suppose.

That said, the graduated fine should be to a point where individual retailers will not have to pay a small fee every time it happens. They must pay more and more as we go along. That is the key element of this.

Fairness at the Pumps ActGovernment Orders

October 25th, 2010 / 4:20 p.m.
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NDP

Jean Crowder NDP Nanaimo—Cowichan, BC

I hear one of my colleagues talking about free market. It is hard to believe there is much free market happening when there is this simultaneous raising of prices.

At the beginning of my speech on Bill C-14, I talked about fairness for consumers and the fact that the NDP had called for a number of initiatives to ensure there would fairness to consumers across a broad range of issues, including gas prices. We have called for a minister responsible for consumer affairs who can take on the responsibility for looking at things such as the retail gas prices in our country and whether or not there had been collusion among the retailers and the gas companies and ensure consumers were all paying the same price.

There is no free market competition with gas prices. The member for Hamilton Mountain raised a great point and she is absolutely correct. This bill does nothing to protect consumers around that kind of practice in the market.

Fairness at the Pumps ActGovernment Orders

October 25th, 2010 / 4 p.m.
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NDP

Jean Crowder NDP Nanaimo—Cowichan, BC

Mr. Speaker, I am rising to speak to Bill C-14. The short title is the fairness at the pumps act. One would presume that fairness at the pumps refers to consumer protection and that we are talking about fairness to consumers generally.

Although there are some good measures in the bill, I would say that, generally speaking, consumers are at risk in any number of areas. The NDP has consistently called for a number of initiatives to protect consumers more broadly. These initiatives include having a minister responsible for consumer affairs; strengthening the Competition Bureau, tackling credit cards independently, not just through voluntary measures that credit card companies put in place; putting health and safety measures in place that protect consumers from imported goods; and finally, improving labelling so that consumers know when they are buying genetically modified products.

With respect to fairness at the pumps, I think this is a small measure to adopt in attempting to protect consumers.

I want to place the reason for this legislation in context.

Back in May 2008, an article called “Hosed at the Pumps” appeared in the Ottawa Citizen. The article said that the federal government was aware that there were any number of violations at the pumps. It stated, “A Citizen investigation shows that between Jan. 1, 1999, and Aug. 28, 2007, nearly 5% of gas pumps tested in Canada—about one pump in 20—failed government inspections by dispensing less fuel than they should”.

This relates to consumer fairness in that Canadians were going to the gas pumps and paying more for the product, because they did not receive the amount that they should have received.

The article goes on to state:

And while some faulty pumps give out more fuel than they charge for, more often than not it is consumers--not the retailers--who get hosed, government inspection records show.

The problem of faulty pumps appears to be an industry-wide phenomenon. About 30% of all gas vendors tested have had at least one pump flunk an inspection by shortchanging consumers, according to the inspection reports.

There is a lot more detail here, but I want to go on a little further in the article. It said that sometimes consumers are shortchanged, sometimes they get a benefit; there are fluctuations, and there is a limit set for acceptable fluctuations.

The article further states:

The small fluctuations might be less of a concern if the measurement errors evened out. In theory, consumers who come up short on slow-running pumps should be balanced by those who benefit from extra gas from fast pumps.

But the inspection reports reveal a puzzling trend: Canadian consumers are squeezed by faulty pumps far more often than vendors. When a gas pump fails a measurement test, 74% of the time it is the motorist who is disadvantaged by the error, and not the retailer, according to the inspection data.

Odder still, the results of pump inspections in the U. S. seem to run counter to the Canadian numbers. Newspaper reports on state government inspection of gas pumps suggest that consumers and retailers in the U.S. tend to be affected by pump errors in roughly equal proportion, with motorists getting a slight advantage in some states.

Not so here in Canada. Here, consumers end up on [the] short end of the nozzle three times as often as retailers. “There is no realistic possibility of these errors being so slanted against consumers just by chance,'” said Richard Shillington, a statistician with the economic consulting firm Infometrica, who reviewed the numbers on behalf of the Citizen.

“It's off the scale. It's one in billions,” he said of the odds of this happening. “But that does not mean,” he adds, “that the errors are necessarily attributable to unscrupulous vendors. There could be procedural or mechanical reasons that would make more pumps run slow rather than fast.”

In the article's conclusion it states:

By using the most conservative figures, pumps that fell outside the tolerance zone would have shortchanged consumers by at least $17 million annually if projected across the entire industry. At the same time, however, fast pumps would give out $8 million in free gas. On the small percentage of pumps outside the tolerance zone, consumers would come out about $9 million behind.

That was in 2008.

We are now at the end of 2010, and we are still looking at legislation that addresses fairness at the pumps.

I want to touch on the response to that report. The article refers to government inspections carried out between 1999 and 2000. For a number of years, government inspections continued to demonstrate that Canadian consumers were being short-changed at the pumps.

It is 10 years later, and we are talking about these old numbers, and we are finally dealing with legislation in the House. That is unacceptable.

I want to acknowledge the good work that the member for Windsor West has done on this. He has been on this file for a number of years. Whether it is gas prices or the unevenness of measurements at the pump, he has been looking into what is required for consumer protection.

Bill C-14 is an act to amend the Electricity and Gas Inspection Act and the Weights and Measures Act. The short title is “fairness at the pumps act”. According to the legislative summary, the aim of the bill is to amend certain provisions of the Electricity and Gas Inspection Act and the Weights and Measures Act to provide greater protection for consumers from inaccurate measurements at gas pumps and other measuring devices.

The bill seeks to achieve this objective by introducing administrative monitoring policies for contraventions under the acts, increasing maximum fines for offences, introducing a new fine for repeated offences, introducing mandatory inspection frequencies for measuring devices, and proposing the appointment of non-government inspectors to be trained and certified by Measurements Canada to conduct mandatory inspections of measuring devices.

I want to talk a little about the administrative monitoring policies. Many see this as progress. The administrative monitoring policies allow for a more flexible and proportionate response to instances of non-compliance. There are varying degrees of these classifications, from minor to serious or very serious, with specified maximum penalties for each level. It allows for a rapid response to these violations, as opposed to having to go through the process of laying criminal charges.

Bill C-14, proposes to increase the accountability of retailers for the accuracy of their measuring devices by requiring them to have their devices inspected at regular intervals. Mandatory inspection frequencies, which are common in the majority of industrial nations, for example, France, Germany, and most U.S. states, are proposed for measuring devices used in eight trade sectors: retail petroleum, downstream or wholesale petroleum, dairy, retail food, fishing, logging, grain and field crops, and mining. Other sectors will be added to this list in the future, depending on the results of stakeholder consultations.

There is much more in the bill; this is a brief summary of some aspects of it.

I want to touch on the use of authorized private sector service providers. We are going to see a shift as a result of having private-sector inspectors carry out these inspections. The government has said that this is partly because it is going to increase the number of inspections required.

The NDP feels strongly that inspections need to be done in house with government workers. In this way, we have an arm's-length, non-interested party performing these inspections.

Under this fairness at the pumps act, the Minister of Industry will have the ability to appoint non-government inspectors of authorized service providers to perform inspections. This will allow Measurement Canada to use its resources strictly to enforce its mandate.

The mandatory inspections could be conducted by authorized service providers. The Measurement Canada inspectors will continue to assess marketplace performance through independent inspections, respond to complaints of suspected inaccurate measurements, and perform follow-up inspections of authorized service providers to ensure that they are doing their jobs correctly.

The Measurement Canada inspectors will be solely responsible for enforcement actions. Fees for the independent inspection services would be determined by market forces, ensuring that there is competition in the marketplace and that retailers will be charged fairly for these services.

It is estimated that the number of annual gas pump inspections would increase from 8,000 to approximately 65,000.

Although there would be more inspections, they will be carried out within the private sector and one would question the impact on the retail sector itself at having to pick up the cost. According to this, these fees will be determined by market forces. That sounds like something that could cause some problems for some in the retail sector.

The NDP has raised a couple of problems with the bill. I know the member for Windsor West attempted to make some amendments at the committee stage of the bill and was not successful. The problems the member for Windsor West has identified are the privatization of the inspection service by mandating frequent inspections that must be carried out by the newly created authorized service provider private companies. Mandating private inspections will now increase from 8,000 per year to 65,000. I did talk about what that impact might be on the retailers.

There is no ombudsman office to evaluate problems or investigate complaints. This is a very important aspect that we have been on record about, and I will talk about when we first raised that. There is no refund or compensation for consumers who are ripped off and no refunds or restitutions on the taxes collected in the phantom gasoline purchases.

On these last two points, since 1999, we know consumers have been overpaying in a significant number of cases. However, how do we go back to consumers over 10 years and say that they overpaid their gas bills for the last 10 years? There is not even any recognition of that and there is no acknowledgement as well on the taxes that were collected on these so-called phantom gasoline purchases. We have had people paying more at the gas pumps and the government has been collecting taxes on phantom gas. Therefore, we have other problems with the bill.

In April, the member for Windsor West called on the government to take immediate action. He said that gas pump problems were exposed more than two years ago by a media investigation and the government waited far too long to respond. He said the government was allowing the thieves to keep what they stole over the past few years. The member for Windsor West is very passionate about this file.

He went on to say:

What is outrageous is that the government potentially collected taxes from consumers who were paying for phantom gasoline....The question that must be asked is whether the government earned tax revenues from this short-changing of Canadian motorists and, if so, how much?

To make matters worse, the “Fairness at the Pumps Act” will further remove the federal government from the inspection process and will essentially allow the oil industry to police itself.

We have seen this in other cases. The do-not-call list comes to mind, where the industry was policing itself. We have seen how ineffective that has been in terms of monitoring that list. We have little faith that turning this over to the private sector is going to ensure that not only are retailers protected, but that consumers are protected as well. I absolutely support the member for Windsor West calling for these inspections to be carried out with government employees.

In 2008, which is how long New Democrats have been raising this, during a question period exchange, the member for Toronto—Danforth raised the issue around this report. In his question he said:

—the Ottawa Citizen has reported that one in twenty pumps is not correctly calibrated and that consumers are paying the price. In addition to shortchanging people at the pumps, the big oil companies are not even giving people the gas they paid for. At $1.30 a litre, every cent counts. When will this government create an ombudsman position to protect consumers from the big oil companies?

The minister of industry at the time came back and said a bunch of other things that did not do much around answering the question, but he did say they would not be creating the position of ombudsman.

Although the act does put in place some measures, it simply does not guarantee the kind of protection for which New Democrats have called. One would wonder why we have not seen this ombudsperson who would give Canadians a bit more faith that their interests were being well looked after.

Perhaps we will not get one because people are afraid of what the ombudsperson will speak up about. We have seen this with Veterans Affairs. The ombudsperson has done a very good job, is well respected by veterans, but his term will not be renewed. If we do not get an ombudsperson around consumer protection, is it because people are afraid we would get a very good ombudsperson who would speak up and protect consumers?

It makes no sense that those kinds of things are not included. They would give Canadians more confidence.

Because we were unable to get the amendments we were looking for at the committee stage, New Democrats simply cannot support the bill without some of those other measures and protections in place. Therefore, we will be voting against it.

Fairness at the Pumps ActGovernment Orders

October 25th, 2010 / 3:45 p.m.
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Bloc

Robert Bouchard Bloc Chicoutimi—Le Fjord, QC

Mr. Speaker, as the Bloc Québécois industry critic, I had an opportunity to follow progress on Bill C-14 in the spring and to hear testimony at the committee meetings.

Bill C-14 amends the Electricity and Gas Inspection Act and the Weights and Measures Act.

Although the bill has not generated a lot of controversy, nonetheless, overall, it could have gone a lot farther.

In fact, that is why my colleague from Shefford introduced Bill C-452. That bill is particularly important given that Bill C-14 still does not allow the Competition Bureau to conduct inquiries on its own initiative.

My colleague therefore introduced Bill C-452 to give the Competition Bureau more teeth, so it can initiate inquiries on its own initiative.

It still has to wait for a complaint before undertaking an inquiry. This is a classic response from the Competition Bureau: a complaint has to be filed in order for an inquiry to be started. As a result, Bill C-14 still does not address one of the major issues, the appearance of collusion in the oil industry.

Although the Bloc Québécois expressed support for the bill, as I said in my last speech in the spring, that does not mean that it is sufficient. Moreover, the clause-by-clause consideration of the bill did not result in many amendments. The amendments that were made related more to secondary issues. Personally, I think that even though the bill does not have as many teeth as we would have liked, it is hard to be against motherhood, particularly when we are trying to provide better protection for the public.

Even though we think it is in fact high time to make changes to the Electricity and Gas Inspection Act and the Weights and Measures Act, Bill C-452 could give the Competition Bureau tools for battling companies that might want to profit from their dominant position in the market to rip off consumers.

The good thing about Bill C-14 is that from now on, the onus will be on the trader to prove they are not guilty. As well, there may be additional penalties if the trader continues to operate in violation of the law.

But what is more important, to my mind, is that the law will allow the names of offending businesses to be posted and announced publicly. In an area like gasoline sales, if a trader is convicted, we can bet that the retailer will want to remedy the situation quickly. Information moves fast in social media and neighbourhoods, and there are also service stations in various locations, on almost every corner, and so it will be easy for consumers to switch from one business to another when they see that the retail price of gas is higher in one location.

In addition, the amendment to the Weights and Measures Act will allow for much higher fines for offenders. Under the new provisions of the act, inspectors appointed by the government will be authorized to enter premises that they have reasonable grounds to examine and to seize or detain anything in the place, to use any computer or communication system in the place and to prepare a document based on the data. They may also prohibit access to the place and require that faulty equipment be shut down.

Bill C-14 is not intended to instill fear in traders, but rather to make improvements to legislation that no longer meets modern standards. It is quite appropriate in 2010 for inspectors to ensure that consumers are not being shortchanged.

In my last speech in this House on Bill C-14, I remarked that in committee certain questions would be asked regarding things that we would like to see included in this bill.

It is a tremendous opportunity for us as parliamentarians to give the bill some teeth and allow the Competition Bureau to launch inquiries of its own accord.

For a number of years, we have also been calling for a petroleum monitoring agency, which would closely monitor gas prices and tackle any attempts at collusion or unjustified price hikes. The Bloc Québécois is not coming up with anything new here. For years now, we have cited the recommendations in the November 2003 report of the Standing Committee on Industry, Science and Technology.

The federal government has never done anything to assist consumers in this area, and it has to some extent let the opportunity to institute a petroleum monitoring system slip by. In spite of this, I reiterate that this is a step in the right direction.

Setting aside Bill C-452, the Bloc is convinced more than ever that the industry must contribute its fair share. With the skyrocketing rise in energy prices and oil companies’ profits, we are witnessing a real across-the-board economic bloodletting for the benefit of the oil companies. The overly generous tax benefits for oil companies must end.

We need to be prepared because by 2012, 11 car manufacturers intend to put about 30 fully electric or rechargeable hybrid models on the market. These cars will be more reliable and fuel-efficient and cost much less to operate than gasoline-powered cars.

I do not want to stray from the objectives of Bill C-14, but for the Bloc Québécois, any discussion on oil consumption absolutely must include a genuine plan and restructuring of the sector that focuses on achieving the following three things.

So once again, here are the three steps that must be taken in order to have legislation that truly has more teeth: first, the oil industry needs disciplining, and this can be achieved by way of a tougher Competition Act. Second, the oil industry must contribute by being made to pay its fair share in taxes. Lastly, we need to reduce our reliance on oil by, for instance, providing incentives to consumers to encourage them to buy electric cars.

We must be prepared, because electric cars will be available soon enough. So we should offer assistance for municipalities to install charging stations. We should also do further research on the batteries of these future vehicles so that they keep their charge longer.

We must implement better measures to prevent fraud, as proposed in Bill C-14. Having measures like these and a comprehensive action plan will enable us to come out on top.

In conclusion, I will briefly present the position of the Bloc Québécois.

The Bloc Québécois supports Bill C-14 in principle. However, this bill does not directly address the problems of collusion, such as the problems that recently came to light in Quebec, nor does it provide ways to effectively predict sudden increases in gas prices.

Therefore, the Bloc Québécois believes that we still need to look at ways to effectively address rising gas prices through Bill C-452, which we introduced.

In addition, the Competition Act still does not allow the Competition Bureau to conduct inquiries on its own initiative. A complaint must be filed, because if there is no complaint, the Competition Bureau does not take action, does not do anything.

The Bloc Québécois is also calling for the creation of a petroleum monitoring agency to closely monitor gas prices and to deal with attempts to collude and with unjustified price hikes.

That is the Bloc's position. I want to repeat that in principle, we support Bill C-14, which we are debating today.

Fairness at the Pumps ActGovernment Orders

October 25th, 2010 / 3:40 p.m.
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Liberal

Marc Garneau Liberal Westmount—Ville-Marie, QC

Mr. Speaker, my colleague raises an extremely good point. I seem to remember hearing about the 2¢ on diesel but I have not seen it enacted. I am forced to conclude that perhaps it was one of those many promises, including the 85¢ promise, which goes back about six years, whereby if gasoline went over 85¢ the GST would be removed from the price of gasoline.

Perhaps the government might be able to shed some light on what happened to those promises, which would have served the consumer a great deal more than Bill C-14, which is nothing but a sorry excuse for the government to try to look like it is on the side of the consumer.

Fairness at the Pumps ActGovernment Orders

October 25th, 2010 / 3:40 p.m.
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Liberal

Marc Garneau Liberal Westmount—Ville-Marie, QC

Mr. Speaker, the issue of northern or remote communities is a particularly acute one in terms of being able to respect the letter of the law in the case of Bill C-14 and yet there is a reality here, which he has very eloquently outlined, which is that in order to conform to the letter of the law there need to be inspections. The challenge there is to get the inspectors and the inspectors need to be available in order to do inspections of the pumps within a certain period of time.

This is problematic in and of itself in the case of certain communities but it is also a fact that these independent retailers who provide a very essential service often have very slim margins of profit and the additional burden of having to pay for the inspections that will need to take place at their one or two or three pumps is one they can ill-afford. It is a particularly acute problem for those independent retailers who are outside the large centres in this country.

Fairness at the Pumps ActGovernment Orders

October 25th, 2010 / 3:25 p.m.
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Liberal

Marc Garneau Liberal Westmount—Ville-Marie, QC

Mr. Speaker, I cannot really say that I am pleased to be debating Bill C-14 because, in actual fact, the bill has very little substance.

Let us be frank: as it currently stands the bill is not very credible because it is a bare bones proposal in response to something the Prime Minister himself observed during the 2008 election campaign. If he believes that consumers are being totally ripped off at the pump, why wait two years? The fact is that the government is acting grudgingly, and so the bill, as it currently stands, is mere window dressing and will simply shift the financial burden of the rising cost of gas onto retailers.

The Conservatives are on a witch hunt and are cracking down on independent retailers who, in their eyes, are alleged fraudsters. It is nothing but smoke and mirrors. Why does the bill not contain measures to support healthy competition rather than volume-based measures that would be extremely expensive for consumers?

The bill does not appear to deal with the real problem. There are few documented cases of retailers tampering with gas pumps, and they have no incentive to do so.

Let me share a few telling facts with you. The oil sector is ranked second when it comes to playing by the rules. So why would these kinds of measures apply only to this sector and not others? Are my colleagues aware that losses due to meter issues are in the order of $8 million, not $20 million as the government asserts? Currently, Measurement Canada inspects 34,000 gas pumps nationwide every two years, which accounts for a quarter of the 130,000 pumps across Canada. Enforcing this bill would mean hiring some 300 additional inspectors under contract to retailers. This would cost independent retailers between $50 and $200 per pump. Who will the bill be passed on to?

Most gasoline retailers are small, independent businesses, which in fact operate on very small margins, as we know. The additional cost of these inspections would certainly hurt their bottom line. In switching the onus of inspection to the retailer, the demand for private inspectors would increase drastically. I and many of my Liberal colleagues are concerned that retailers in northern and rural communities may not have access to the private inspectors required to ensure that they can stay within the letter and the spirit of the law.

If the government wants to keep going in this direction, would it not be better to review the way in which the law is enforced in order to ensure that the cost is not simply passed along to consumers? The ideal would probably be to increase the resources at Measurement Canada’s disposal. We need to face facts. Does the government have the resources or the money necessary to implement a measure like this? Independent retailers and consumers should not have to pay for this bill.

We will also have to ensure that it is uniformly enforced. My fear is that the penalties could be arbitrary, and that is why the inspectors should be trained according to very specific guidelines. The inspectors should definitely be under a very clear code of practice.

There is another point. In order to reduce certain difficulties for retailers, why not provide a 30-day grace period, as suggested by my colleague from Pickering—Scarborough East? The equipment these retailers use is not infallible, and sometimes they may not know that the readings are faulty. They should not be considered automatically guilty.

If the government were truly concerned with helping Canadians at the pumps, it could turn its attention to any number of issues, such as refinery closures and the anemic state of competition at the refinery level. In fact, when it comes to higher gasoline prices, the Prime Minister himself has said that there is nothing the government can do to help Canadians.

In the three elections since the Prime Minister has been leader of the Conservative Party, he has made no less than three specific commitments to help Canadians with ever-increasing fuel prices. Members will remember that in 2004, lest we forget, the Conservatives promised to eliminate the GST on gasoline prices above 85¢ a litre when they came to power. I do not think that happened. In 2008, they promised to lower the diesel excise tax. I do not believe that happened either.

I think the real reason behind the legislation being introduced right now is so the government can pretend to be helping consumers while they complain that prices are rising.

At this stage and in its current form, I see the fairness at the pumps act more like the Conservative farce at the pumps act.

A responsible government that really had Canadians’ interests at heart, including the price of fuel, would focus in particular on the competition among the refineries and look at the Competition Act. The important thing is to make the market more effective and competitive, as the Liberal government proposed in 2005.

How is it that despite the increase in prices and the industry’s claims that supply is very low, we see refineries closing? Why does the Conservative government remain impassive in the face of such a situation?

It is in the interests of Canadians that the House review whole parts of this bill and tailor them to deal with the real problem, which the Conservative government is trying to hide.

When a sampling was done of the gas pumps in this country, it was discovered that 94% of them were within specifications and only 6% were out of tolerance. Out of that 6%, one-third, or 2%, were actually delivering a little too much fuel to the consumer. The other 4%, in other words, 4% out of 100%, were delivering a little less fuel and a little outside of tolerance.

In terms of the devices that Measurement Canada is responsible for monitoring, measuring and inspecting, gas pumps are among the most reliable devices in this country. The question is why the government felt that it needed to legislate, through Bill C-14, the need to measure pump accuracy when the numbers were certainly extremely respectable. My guess is that the government wanted to do some grandstanding. It even gave it the name, “fairness at the pumps act”, which sort of left a hint that somebody was being unfair. Unfortunately, the retailers had to wear that name when, in reality, the situation was really very respectable.

From my point of view, the government has created a bill and has put us through the hoops when in reality there was very little need to create such a bill as Bill C-14. In the end, it has smeared retailers and will end up costing Canadians additional sums because of all the inspectors required to carry out the aim of this legislation.

The House resumed consideration of the motion that Bill C-14, An Act to amend the Electricity and Gas Inspection Act and the Weights and Measures Act, be read the third time and passed.

Fairness at the Pumps ActGovernment Orders

October 25th, 2010 / 1:50 p.m.
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Conservative

Mike Wallace Conservative Burlington, ON

Mr. Speaker, it is my pleasure this afternoon to speak to Bill C-14, An Act to amend the Electricity and Gas Inspection Act and the Weights and Measures Act. We are at third reading.

The bill is an important piece of legislation that goes a long way toward establishing fair business practices in industries that measure or weigh the products they sell.

It enhances consumer protection, something that is important to this government and to all Canadians. Bill C-14 promotes measurement accuracy, and encourages consumers and retailers alike to have confidence in a fair and competitive marketplace.

With this in mind, the Standing Committee on Industry, Science and Technology heard from a wide range of expert witnesses: consumer groups, industry representatives, and civil servants. Their testimony contributed to lively and informative discussions.

I would like to take a few minutes to remind the hon. members that Bill C-14 is about fairness for both consumers and businesses, and it depends on the accuracy of the measurements of goods.

Every day Canadians make countless purchases based on measurement. With each transaction, these buyers, as individuals or as representatives of organizations and businesses, trust that the amount of produce they get at the grocery story, the amount of fuel they get at the gas pump, or the amount of milk they get from a farmer is precisely the amount they paid for. They trust that goods are measured meticulously and dispensed appropriately.

Under existing legislation, namely, the Weights and Measures Act and the Electricity and Gas Inspection Act, measurement inspectors conduct random inspections of measurement devices, and consumers have an avenue through which to file complaints of suspected measurement inaccuracies.

More stringent legislation is needed to maintain the credibility of Canada's market system and to ensure that the trust of consumers is well placed. More people are needed on the ground to validate measurement equipment. More inspectors are needed to detect non-compliance.

It is for these reasons that the bill before us today is of such vital importance. This legislation will encourage a fair processes and fair business transactions for Canadian consumers and businesses.

The hon. Minister of Industry is charged with ensuring that consumers and businesses receive fair and accurate measures of the goods they purchase. Although the importance of enforcing accurate measurements may sound obvious enough, experience has shown that only through a carefully monitored regulatory regime can Measurement Canada accomplish this task.

The proposed fairness at the pumps act provides the foundation for such enforcement. Bill C-14 amends the Weights and Measures Act and the Electricity and Gas Inspection Act. Specifically, Bill C-14 addresses weaknesses in existing legislation with three timely updates: first, mandatory inspection frequencies for devices subject to the Weights and Measures Act; second, increased fines and penalties for non-compliance; and finally, ministerial power to designate authorized service providers to assess the accuracy of measurement devices at check-out counters, gas stations, and everywhere else consumer goods are quantified.

Allow me to speak more on this last point. Authorized service providers will be private businesses trained and designated by Measurement Canada to inspect the accuracy of various measurement devices. They will provide private businesses driven by market forces to offer competitive rates and flexible schedules. They will be private contractors whose quality of work will be ensured through the public oversight. Measurement Canada's own inspectors will perform random follow-up inspections to make sure that authorized service providers evaluate equipment impartially, precisely, and reputably. Measurement Canada inspectors will also continue to respond to complaints from the public, to take cases in which non-compliance is detected, and to enforce actions as required.

As an added benefit of mandatory inspection frequencies, increased demand for authorized service providers across several trade sectors will create hundreds of jobs. It will create jobs for front-line workers who travel to the sites to inspect the accuracy of measurement equipment.

Designated authorized service providers must also be fair to retailers. Honest and fair-minded business operators, not just consumers, feel the sting when their less conscientious competitors inaccurately measure the products they sell.

The proposed fairness at the pumps act would help level the playing field for small businesses. Bill C-14 would ensure that all players in the retail petroleum, the downstream petroleum, dairy, retail food, fishing, logging, mining, and grain and field crops sectors are held to the same moral and business standards.

The industry's input has been invaluable. Consultations underscored the fact that retailers could also be victimized by inaccurate measurements, whether by their own inadvertent errors or their competitors' deliberate miscalculations. In fact, it was through our consultations that we saw a need for mandatory inspection frequencies and took action to bring these new inspection intervals into use.

Some businesses have implemented inspection frequencies voluntarily. They have seen solid benefits from inspections, because the companies know beyond a doubt how much they are selling. They face fewer inventory problems, and this streamlines their business practices and saves them time and money.

All consulted stakeholders, including consumer groups, reiterated that mandatory inspections are necessary to uphold the integrity of the industry and to help retailers remain competitive in high-stakes markets.

Consumers welcome this legislation as a means to re-establish the principles of fairness, honesty, and decency in commercial transactions.

Retailers welcome the legislation as a means to ensure that companies compete ethically to win the business of Canadian buyers.

As members of this House, we must welcome and endorse fairness at the pumps and in the marketplace. We must uphold integrity in transactions that depend on the measurement of goods. We must promote and protect the interests of consumers and retailers alike. Canadians have done their part. It is now time for us to do ours. What is fair must remain fair. I call on all hon. members to vote in favour of Bill C-14, a bill whose time has clearly come.

I have one item I would like to add. As a past employee of an oil company, I audited gas stations. These audits included reviews of inventories. There was nothing more important to the gas companies than making sure that we had accurate measurements of inventory. As this product is held underground, it becomes an environmental issue if it is found to have gone missing. It is not only an economic issue but also an environmental one.

Gas companies welcome this government's approach to making sure that we have fair and accurate measurements at their pumps and at all scales across this country.

The House proceeded to the consideration of Bill C-14, An Act to amend the Electricity and Gas Inspection Act and the Weights and Measures Act, as reported (with amendments) from the committee.

Industry, Science and TechnologyCommittees of the HouseRoutine Proceedings

October 20th, 2010 / 3:05 p.m.
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Conservative

David Sweet Conservative Ancaster—Dundas—Flamborough—Westdale, ON

Mr. Speaker, I have the honour to present, in both official languages, the eighth report of the Standing Committee on Industry, Science and Technology.

In accordance with its order of reference of Thursday, May 13, your committee has considered Bill C-14, An Act to amend the Electricity and Gas Inspection Act and the Weights and Measures Act, and agreed on Tuesday, October 19, to report it with amendments.

October 19th, 2010 / 11 a.m.
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Conservative

The Chair Conservative David Sweet

Good morning, ladies and gentlemen. Pursuant to the order of reference of Thursday, May 13, 2010, we will be meeting today on Bill C-14, an act to amend the Electricity and Gas Inspection Act and the Weights and Measures Act.

I'd like to introduce our witnesses to you. We have Alexia Taschereau, senior counsel, legal services; André Gagné, senior program officer for legislative and regulatory affairs, Measurement Canada; and Carl Cotton, manager of the legislative and regulatory affairs division of the program development directorate, Measurement Canada.

Thank you very much for attending and sharing your expertise with us.

Now we'll move to clause-by-clause consideration of the bill. Pursuant to Standing Order 75(1), consideration of clause 1 is postponed until the chair calls it at the end. We'll go to clause 2.

July 27th, 2010 / 9:40 a.m.
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Liberal

Anthony Rota Liberal Nipissing—Timiskaming, ON

I'll take that as a no.

I'll just move on to my next question, then, if you don't mind. I have some concerns, to follow up on what Mr. Angus was talking about, with regard to the crises that have been created. Recently you introduced Bill C-14, which all in all wasn't bad legislation--“Fairness at the Pumps”--but it was the title that came with it; it was the “anti-chisellers” act, to give the impression that everybody's out to get us when in reality a very small number of people actually are cheating at the pumps. There may be problems with some of the measurements, but it's a small percentage. But it made it sound like we were under attack, like there was a crisis there.

And now, all of a sudden, it sounds like the government will come to your door and throw you in jail. There's this crisis: if you don't fill out this form, you'll go to jail. Flashback to 1995, when I was a city councillor in North Bay; not long after that you were made a minister in a previous government. I've seen this show before. It's a replay. You create a crisis and get everyone upset, and all of a sudden you have a crowd of mad people out on the streets chasing something down that really doesn't exist.

This is about being jailed. It's about the penalty.

How many people have been jailed since 1971?

June 17th, 2010 / 10 a.m.
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Vice-President, Program Development Directorate, Measurement Canada, Department of Industry

Gilles Vinet

This decision was made further to consultations with the industry and stakeholders, including the representative you referred to. A few years ago, we held consultations and the stakeholders made a unanimous recommendation: an inspection every two years.

In Canada, weights and measurements come under federal jurisdiction, whereas in the United States, this area comes under the individual state. Consequently, every state makes its own decisions. That explains the situation in the United States: in some locations, inspections are carried out every year; elsewhere, this is done every two years. In Europe, the situation varies from one country to the next. In Germany, inspections are carried out every two years, whereas in France, there is a mandatory inspection every year.

We based this decision on our understanding of technology, on compliance rates, the economic situation and measurement techniques. We felt that, for the time being, every two years was appropriate.

You must bear in mind that we will have regular follow-up. Under Bill C-14, the authorized service providers will provide us with the measurements of the equipment following the inspection. So we will be able to assess the situation over the years and determine whether or not the two-year frequency rate is relevant, if ever a review should prove to be necessary.

June 17th, 2010 / 10 a.m.
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Bloc

Serge Cardin Bloc Sherbrooke, QC

Yes, Mr. Chair.

Ladies and gentlemen, good morning. It is always a pleasure to see you. Your approach is just as balanced as usual.

Last week, we were to hear from a witness, a representative from Option consommateurs. Unfortunately, because of all kinds of problems, the meeting did not take place and therefore she did not come.

I did, however, have the pleasure of meeting her. She wanted to say that she had participated in the process—you began this process a few years ago in order to review all of the aspects—and that people had ample opportunity to express their views.

In a nutshell, if I were to summarize her conclusion, I would say that they are in favour of Bill C-14, particularly those clauses requiring merchants to ensure that their measurement instruments are in compliance on a regular basis according to the schedule established by the minister. They also agree with using outside service providers, providing that they meet transparent criteria and that their work is periodically inspected by Measurement Canada.

Hence, these conclusions contain two aspects tied to inspections. In her presentation, she told us that in certain places—such as in the United States, apparently—annual inspections are conducted. The frequency of inspections will be established in the regulations. It would appear that these regulations may be calling for more frequent inspections.

What is your position on that matter? Do you feel that there is a real need to have inspections carried out more frequently, on an annual basis?

June 17th, 2010 / 9:20 a.m.
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Vice-President, Program Development Directorate, Measurement Canada, Department of Industry

Gilles Vinet

As far as the content of Bill C-14 is concerned, we always focus on accurate measurements and regulatory requirements.

As for the title of the act, we are much more concerned about what this bill will allow. It is not up to us to determine whether or not the title is appropriate.

June 17th, 2010 / 9:20 a.m.
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Vice-President, Program Development Directorate, Measurement Canada, Department of Industry

Gilles Vinet

No, that is not something that we decide. The minister would be in a better position to answer this question. We are not the ones who decide on the name of the bill. It is still called the Electricity and Gas Inspection Act and the Weights and Measures Act. Those names will not change. The two acts remain the same.

As for the title of Bill C-14, the minister would be in a better position to answer than we are.

June 17th, 2010 / 9:15 a.m.
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Vice-President, Program Development Directorate, Measurement Canada, Department of Industry

Gilles Vinet

We have been told that in many cases, the Government of Quebec accepts Measurement Canada certification. Given that Bill C-14 requires inspections every two years, this certification could be used for compliance with the standards of the Régie du bâtiment du Québec. No doubt the same organizations could do the inspections.

June 17th, 2010 / 9:15 a.m.
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Vice-President, Program Development Directorate, Measurement Canada, Department of Industry

Gilles Vinet

No. There are no requirements in terms of follow-up. There are initial inspection requirements but once the devices are operating, there are no longer any requirements. As you mentioned, the Régie du bâtiment specifies that these devices should be calibrated every two years. That calibration applies to various factors related to inventory reconciliation, in order to ensure that there are no leaks. Currently, there is no obligatory inspection. If Bill C-14 is passed, every fuel distributor will have to be inspected every two years using certified accurate measurement standards and accepted testing methods to certify testing devices, by a body that has the authority to inspect a device under the Weights and Measures Act. That's what would change. Once the bill is passed, follow-ups will be carried out by authorized bodies.

June 17th, 2010 / 9:15 a.m.
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Bloc

Robert Bouchard Bloc Chicoutimi—Le Fjord, QC

You're saying there will be no overlap. However, there are currently monitoring and inspection activities.

What is happening right now? What changes would occur under Bill C-14? Would something be added to the inspections? Can you tell us what would happen and what would be added to these activities if Bill C-14 were passed?

June 17th, 2010 / 9:10 a.m.
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Bloc

Robert Bouchard Bloc Chicoutimi—Le Fjord, QC

Thank you, Mr. Chairman.

Good morning once again. I believe this is the second or third time you're appearing before us.

Last Tuesday the Association québécoise des indépendants du pétrole testified before us. They had read the bill and were concerned about a possible overlap of inspection requirements. According to what we heard, these same inspections are required under Quebec law. Under Bill C-14, there will be inspections. That's why they feel there will be overlap, inspections twice over.

Could you reassure us and tell us that this won't be the case? If it is the case, please tell us.

June 17th, 2010 / 9 a.m.
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Conservative

The Chair Conservative Michael Chong

Good morning, and welcome to the 24th meeting on the Standing Committee for Industry, Science and Technology, June 17, 2010. We're here pursuant to the order of reference of Thursday, May 13, 2010, to study Bill C-14, an act to amend the Electricity and Gas Inspection Act and the Weights and Measures Act.

I want to thank our four witnesses for coming to appear in front of our committee on short notice. We appreciate that. We have quite a bit of time today to clarify issues regarding this bill.

Before we begin, I just want to indicate that the analyst did do some research for you. He circulated a chart showing the breakdown in taxes for various markets around Canada, because that question was asked last meeting. He also did some research on the cost of ten-percenters. He's not able to break that cost down into its constituent components. He just retrieved the information on the global amount that every member spends on printing. I think those are the two pieces of information that were requested last meeting.

We're not going to begin with an opening statement because Measurement Canada has, I understand, delivered one before and I don't think there is a need to deliver another one. We will begin with Mr. McTeague.

June 15th, 2010 / 10:55 a.m.
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Bloc

Robert Bouchard Bloc Chicoutimi—Le Fjord, QC

My comment has precisely to do with that. I think that before we move to clause-by-clause consideration of this bill, it would be interesting to hear from Industry Canada representatives about this potential overlap. I would not want to see us pass a bill that would force retailers to deal with two laws, one that applies to Quebec and one that has to do with Industry Canada. I think it is important to obtain some information from Industry Canada on the way in which Bill C-14 would apply, given current regulations already in existence in Quebec.

June 15th, 2010 / 10:45 a.m.
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Bloc

Robert Bouchard Bloc Chicoutimi—Le Fjord, QC

Would the situation be different than it is today if Bill C-14 were to be passed?

June 15th, 2010 / 10:40 a.m.
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President and Chief Executive Officer, Canadian Independent Petroleum Marketers Association

Jane Savage

The intent of the Weights and Measures Act and of Bill C-14 is to ensure that the pumps are accurate. It is also the intent of the retailer to ensure that their pumps are accurate. So to the extent that the administrative monetary penalty enables a non-criminal violation when the pump is not accurate...

To be clear here, this does not mean that the pump has been tampered with or that there's been any criminal intent. What it means is that an AMP will be applied, as I understand the legislation, if the pump is out of calibration. The concern with it is that a random inspection might take place on the 700th day of a two-year cycle, right before it is to be recalibrated, and the pump is found to be out of calibration. An AMP may be applied in that scenario. Certainly there is no criminal intent.

To the extent that this occurs—and possibly the name of the retailer is then published—it is something we have had to think long and hard about, because we worry that while there is no intent to do anything nasty, or even negligence, on the part of the retailer, this may result in the reputation of the retailer being impacted. That is of concern to us.

June 15th, 2010 / 10:40 a.m.
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Conservative

Peter Braid Conservative Kitchener—Waterloo, ON

We've heard from Measurement Canada officials that in fact the certification process is extremely involved and rigorous.

Finally, Bill C-14 has an element that introduces administrative monetary penalties. That element seems to have received a fair degree of widespread support. Could you comment on that element of this bill?

June 15th, 2010 / 10:30 a.m.
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Liberal

Marc Garneau Liberal Westmount—Ville-Marie, QC

Thank you for coming to testify.

I agree with you when you say that the scope of the so-called problem has been greatly exaggerated. In fact, I believe that allowing the spread of rumours regarding all kinds of abuses committed by retailers is nothing more than petty politics. Unfortunately, it leaves us with the impression that retailers are dishonest, and this is certainly not the case.

Ms. Marcotte, you described a program that already exists in Quebec and that seems to be very similar to the one proposed in Bill C-14. Have you taken any steps to find out if the government intends to exempt Quebec, given the fact that Quebec is already enforcing its own system?

June 15th, 2010 / 10:25 a.m.
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President and Chief Executive Officer, Canadian Independent Petroleum Marketers Association

Jane Savage

I think the act is, as I mentioned before, for consumer confidence. I'm not sure it's going to change retailer behaviour.

I think if retailers today are doing something egregious--tampering with the pump, or purposely ignoring a calibration that favours them--there are measures in the current Weights and Measures Act to deal with that. The fines have been increased, and the jail terms, etc., for that kind of intentional criminal behaviour, but we do have to note that there hasn't been a prosecution.

The intentional stuff I think is being taken care of today. Bill C-14 raises the fines for that. We can debate--I'll leave that to you--whether that will make a difference. I'm not sure it will, because we don't see any intentional behaviour today.

June 15th, 2010 / 10:05 a.m.
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Bloc

Serge Cardin Bloc Sherbrooke, QC

Thank you, Mr. Chairman.

Ladies and gentlemen, good morning and welcome.

With respect to your concerns about the bill's title, if it's helpful, I would say that I also don't think it makes any sense. It means... How can I put it? It's precisely because the government cannot measure its own words that it chooses these types of titles.

I'm going to use an example to show you how the Conservative government works. When we were talking about minimum sentences and law and order, Sébastien's Law was created. This law made people emotional. Another act amending the Criminal Code referred to “trafficking in persons”. That meant that the government, if we didn't agree on certain parts of it, could say, for example, that the Bloc Québécois was protecting pedophiles. So you can see how this government doesn't know how to measure its words.

Now, in terms of fairness at the pump, it should be pointed out that Bill C-14 deals with all weights and measures for electricity and gas, obviously. On the other hand, we also know that the federal government has to market its message. We know that it hasn't received good press over petroleum, with western petroleum companies and everything that's happening. Therefore, it's making the retailers shoulder the responsibility. I don't think that's the way to do things. The title of this legislation could simply have included words such as “fairness in measuring”, “accurate measuring” or something like that that involves all devices for weights and measures.

The government refers mainly to petroleum because it does not want to give more power to the Competition Bureau. You know, collusion is much more profitable than inaccurate instruments and differences of 0.5% at the pump. Neither do they want any sort of monitoring agency. They know that this affects many individuals and people who buy gas. So they come up with a pompous title for marketing purposes, simply because they're concerned with their image, it's obvious. They think they can improve their image by doing that.

That said, we know perfectly well, as Mr. Lake said earlier, that the government is surprised by that $20-million loss to the consumer. Obviously, that's not right. However, it's a relatively small amount compared to the $40 billion worth of gas sold every year in Canada. If retailers wanted to, rather than manipulate their instruments—this is what Mr. Lake is claiming—they could simply increase their costs by a tenth of a cent, or a cent, and that would easily cover it.

Generally speaking the Weights and Measures Act covers all measuring devices. What's important is that consumers can feel confident that when they buy something they're getting the right amount.

I do not believe that retailers are going to manipulate their pumps to get a price that will set them a few cents more. Not everyone sells 10 million litres annually. In any case I don't believe it. That would be rare. They should not be accused without any proof. Accusing them offsets to some degree everything the Conservatives have done on the other side. Twenty million dollars is a lot of money for Mr. Lake when the issue is pump adjustments, but $1 billion over three days doesn't appear to be a problem. We could pay for a lot of inspections with that money.

With respect to inspection costs, I've heard that they would vary between $50 and $200. How much are they now? How much does a retailer pay currently for inspection and calibration, approximately?

June 15th, 2010 / 9:55 a.m.
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President and Chief Executive Officer, Canadian Independent Petroleum Marketers Association

Jane Savage

I think the most important difference that Bill C-14 brings is the mandatory inspection cycle. As a consumer, it makes sense that when I buy anything that's measured, I know that the measuring device has been subject to some level of an inspection cycle, to some measure of oversight. Again, the consumer confidence side of this is what we're talking about, and the mandatory inspection cycle is what creates this.

The fact that it is already happening and there are already inspections going on—at least in our sector and at least every two years, and sometimes more frequently—is one thing. But if it does serve to help consumers to have confidence when they buy a product by measurement, then that's the benefit of Bill C-14.

Again, we have to be judicious in this. We have to be careful about how we implement these additional powers and how the random inspections will proceed to ensure that there is not an atmosphere of witch hunting of retailers, whose names can be published if they get a fine or an AMP under this legislation.

June 15th, 2010 / 9:40 a.m.
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NDP

Brian Masse NDP Windsor West, ON

Thank you, Mr. Chair, and thank you for your patience today.

Thank you to our witnesses.

I have a lot of concerns about this bill and also about the industry, because Windsor was very much the focus of some of the discussion by Measurement Canada and the original story in the Ottawa Citizen. The fact as well that, according to Measurement Canada, nobody has been charged despite there being all this evidence weakens it.

There is something that is important for this committee. On Bill C-14, An Act to amend the Electricity and Gas Inspection Act and the Weights and Measures Act, I'd like to ask the clerk how many witnesses we've had on electricity to this point in time, since electricity is the first thing and gas is the second. How many witnesses have we had on electricity in these hearings so far?

June 15th, 2010 / 9:30 a.m.
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Bloc

Robert Bouchard Bloc Chicoutimi—Le Fjord, QC

This question is for anyone who wishes to respond.

Do you think that if Bill C-14 were passed with amendments preventing overlap, consumers would have more confidence in retailers? Would there be greater trust in businesses and retailers?

June 15th, 2010 / 9:25 a.m.
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Bloc

Robert Bouchard Bloc Chicoutimi—Le Fjord, QC

I don't know who spoke about Bill C-14's title. What do you think the title should be?

June 15th, 2010 / 9:25 a.m.
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Bloc

Robert Bouchard Bloc Chicoutimi—Le Fjord, QC

Mr. Blouin, you said that you support the goals of Bill C-14. Does that mean that if Quebec and the provinces took precedence, given that these rules already exist, you would support the bill?

June 15th, 2010 / 9:25 a.m.
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Bloc

Robert Bouchard Bloc Chicoutimi—Le Fjord, QC

Thank you, Mr. Chairman.

Good morning ladies and gentlemen. And thank you for coming here this morning.

My first question is for Ms. Marcotte. Perhaps Mr. Blouin can expand on her answer later.

From what I understand, you're saying in your brief that Quebec already has regulations that provide for obligatory monitoring of retailers. In that case, Bill C-14 is an overlap.

Could you tell us more about this?

June 15th, 2010 / 9:20 a.m.
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President and Chief Executive Officer, Canadian Independent Petroleum Marketers Association

Jane Savage

As I understand it, the two-year inspection cycle is not in Bill C-14 but will be decided in the regulatory regime. From our perspective, the two-year cycle is a logical cycle for the large urban sites. As I mentioned, the greater the volume going through a pump, the more it wears, and logically the more often, from a statistical point of view, it should be calibrated. Some of the rural sites that we are involved with and that many of you here are familiar with would have one-twentieth the volume of a large urban site.

If we have a one-size-fits-all regime--a two-year cycle for all sites in Canada--the rural sites will have a disproportionate burden of the cost of this regime. Again, as I mentioned, we look forward to working with Measurement Canada in the regulatory phase to ensure that there is some understanding of the way pumps wear and of what logical inspection cycles would look like so that we don't burden rural sites with the cost of this bill.

June 15th, 2010 / 9:05 a.m.
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Jane Savage President and Chief Executive Officer, Canadian Independent Petroleum Marketers Association

Good morning.

I would like to thank the committee for the opportunity to make this submission on behalf of CIPMA members regarding Bill C-14, an act to amend the Electricity and Gas Inspection Act and the Weights and Measures Act.

The Canadian Independent Petroleum Marketers Association represents the interests of independent fuel marketers, that is, the non-refiners, or non-majors, of our industry. CIPMA is a national, not-for-profit trade association, incorporated in Canada in 1996. Leadership for the association is a board of directors made up of owners and senior managers of the member companies.

CIPMA's member companies are the larger independent fuel marketers in Canada. Many are family owned, many are rural in their roots and emphasis, and most are national in scope. All are strong competitors and play a major role in the communities in which they operate.

I would like to name our members. They are, from west to east, PetroValue, based in Vancouver; Parkland Income Trust, based in Red Deer, Alberta; United Farmers of Alberta, or UFA, based in Calgary; Can-Op, of Thunder Bay, Ontario; McDougall Energy, based in Sault Ste. Marie, Ontario; Davis Fuels, of Burford, Ontario; Gales, of Niagara Falls; Pioneer Petroleums, of Burlington, Ontario; Canadian Tire Petroleum, based in Toronto; Max Convenience; Cango of Burlington; Niapen Oil, based in Stoney Creek; MacEwen Petroleum, of Maxville, Ontario; Mr. Gas, of Orleans; Norcan Petroleum Products, of Montreal; Olco Petroleum, based in Montreal; Wilson Fuel, based in Halifax, Nova Scotia; and Co-Op Atlantic, of Moncton, New Brunswick. Collectively, we sell approximately 14 billion litres of fuel products in Canada.

CIPMA members participated in all aspects of the downstream marketing and distribution industry. The majority of CIPMA member companies are in the business of gasoline retailing, and the majority have operations in more than two provinces. Collectively, CIPMA members supply 20% of Canada's approximate 12,500 retail gas stations.

CIPMA believes that consumers have the right to get what they pay for, and CIPMA supports and believes that the retailer is responsible for the accuracy of their measuring devices. We see these as the two fundamental principles behind the current Weights and Measures Act and behind Bill C-14, and, again, CIPMA supports these fundamentals.

CIPMA has been active with Measurement Canada in their deliberations about pump accuracy since 2004. CIPMA provided input to this process formerly in 2008. At that time, we stated that the public has a right to be confident in their purchases at the gas pump and that CIPMA supports a mandatory inspection cycle of gasoline-dispensing devices. We reiterate that position here for this committee.

We support the objectives of Bill C-14, and, combined with robust regulations, we believe it will succeed in meeting its objectives, namely, providing consumers with confidence in the trade measuring devices used for purchases.

It is important to note that Measurement Canada, in their earlier appearance at this committee, testified that contrary to press reports, fraud or deliberate tampering is not the root cause of pumps found to be out of calibration. Rather, pumps wear, and the more volume a gasoline metering device pumps, the more it wears. This is the primary reason for pumps going out of calibration.

Retailers know this, so they undertake regular inspections and recalibrations of their pumps, even though they are not required to do so under the current legislative regime. Most CIPMA retailers inspect their pumps every two years, and some as often as every year. This is to ensure integrity. Inspections and recalibrations are a fundamental and well-accepted practice in our industry, and this practice explains the high compliance rates of the gasoline retailing industry. At 94%, gasoline retailing has one of the highest compliance rates of all measurement trade sectors.

Summarizing these three points for a moment, fraud and tampering are not the causes of gasoline pumps going out of calibration. Gasoline retailers regularly inspect and calibrate their pumps today, and the gasoline sector has one of the highest compliance rates of all the trade measurement sectors.

We still support the intent of Bill C-14, but given these three facts, we strongly recommend that the short name of the bill be changed. Since we are talking about accuracy, let's accurately name the bill. A more accurate name is the “consumer confidence in measurement act”, whether we're talking about gasoline, electricity, natural gas, salami, or green beans.

We are confident that together with properly crafted regulations, this bill will ensure consumer confidence in measurements. We look forward to working closely with Measurement Canada officials in the development of a fair regulatory regime for Bill C-14, soon to be known, we respectfully request, as the “consumer confidence in measurement act”.

Thank you. I'll be happy to answer your questions.

June 15th, 2010 / 9 a.m.
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Sonia Marcotte President and Chief Executive Officer, Association québécoise des indépendants du pétrole

Good morning.

The Association québécoise des indépendants du pétrole represents petroleum companies active in Quebec. They are involved in imports, distribution and retail sales of fuel, heating oil, and lubricants. Retail sales for petroleum companies in Quebec represent $1 billion a year.

We are aware of the government's concerns about the accuracy of measuring devices. The AQIP feels that it is normal and to be expected that consumers receive the amounts of fuel they are billed for. Therefore, the AQIP is not opposed to implementing the kinds of clauses that Bill C-14 contains. However, we have a hard time understanding why the bill has been called the Fairness at the Pumps Act. That implies that currently the amounts of fuel being measured at the pump are inaccurate.

Yet, when Measurement Canada began consultations on this in August 2008, we asked for a serious study to assess the situation regarding the accuracy of devices or meters used in measuring the fuel being sold. We were never told that this type of study had been undertaken. What we did notice was that the government seemed to be relying on an article in the Ottawa Citizen, which claimed that consumers were not receiving the amount of fuel they had paid for.

Fraud is a serious accusation and must be based on proof rather than a newspaper clipping. We are even more surprised about the direction this debate has taken given that in Quebec, there are regulations under which fuel retailers must ensure that—and I will quote from the regulation—“all fuel distributors with underground tanks must have meters which shall be calibrated at least once every two years”. This requirement is in section 141 of the Safety Code in Quebec's Building Act. In order, therefore, to avoid further red tape, we insist that the federal government refrain from adding regulations, given that the provincial government has already taken on this responsibility.

Competition ActPrivate Members' Business

June 14th, 2010 / 11:20 a.m.
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Bloc

Serge Cardin Bloc Sherbrooke, QC

Madam Speaker, I would like to congratulate my colleague from Shefford for introducing Bill C-452. The Competition Act is a very relevant topic, particularly with all of the news lately about oil. A huge quantity of oil is spilling into a natural environment and causing terrible pollution. I do not believe that such a major catastrophe has ever happened in our oceans. Those who authorize the construction of drilling platforms should make sure that they will be problem-free before construction begins.

The introduction of Bill C-452 virtually coincides with the study of Bill C-14. The Conservatives call this bill the Fairness at the Pumps Act, but that is just for show and yet another con on their part.

It is a little like the bill whose title referred to trafficking in children, but that contained nothing on the subject at all. That is how the Conservative Party operates. Calling it the Fairness at the Pumps Act is just a marketing strategy. Nothing could be further from the truth. The Electricity and Gas Inspection Act and the Weights and Measures Act cover all measuring instruments, from scales used at the grocery store to weigh fruits and vegetables to those that weigh gold extracted from a mine. The acts cover all weights and measures. The Conservatives are calling this bill the Fairness at the Pumps Act because they want to look good in the public eye by positioning this as an issue that has a financial impact on Canadian and Quebec families.

The summer will soon be here. Some companies will get together to fix prices, because they know that gas use goes up in the summer. So they make the price fluctuate. Obviously, when we point a finger at the oil companies and say that there must certainly be collusion, proponents of economic theory and of the oil sector say that it is a result of the law of the market and the price of crude oil on the stock exchange, and even the price of gas on the stock exchange. I think it is a combination of faulty basic economic principles and people who speculate on the important issue of gas.

There is no doubt that we missed our chance, and that we have a problem with our dependency on oil. We must not be afraid to admit that society has failed. It is too easy to extract oil, but it is becoming a little more difficult. People are starting to think of alternatives. In Quebec, the Bloc Québécois has been saying for a number of years that we need to reduce our dependency on oil.

Right now, on the island of Montreal, the Shell refinery will perhaps force us to reduce that dependency more quickly. However, we must not forget that, as I was saying earlier, there has been a failure in terms of alternative and renewable energy.

The Competition Bureau still does not have the ability to launch its own inquiries. There must be a complaint from the private sector. Then, the Bureau can launch inquiries regarding potential collusion among oil companies, and even gas stations themselves, as we saw in the Eastern Townships two years ago. Time certainly flies.

We really have to change our attitude toward the oil industry and competition.

We need to develop a comprehensive strategy for dealing with oil price hikes. For some time now, the Bloc Québécois has been pressuring the government to take action to address the rising cost of petroleum products. We recommend a three-pronged approach.

First, we must bring the industry into line. That is the goal of Bill C-452, which gives teeth to the Competition Act. We should also set up a true monitoring agency for the oil sector.

Second, the industry must make a contribution. With soaring energy prices and oil company profits, the economy as a whole is suffering while the oil companies are profiting. The least we can do to limit their negative impact is to ensure that they pay their fair share of taxes. The Bloc Québécois is therefore asking that the government put an end to the juicy tax breaks enjoyed by the oil companies.

Third, we must decrease our dependency on oil. Quebec does not produce oil, and every drop of this viscous liquid consumed by Quebeckers impoverishes Quebec and also contributes to global warming.

Oil is making Quebec poorer, and we have to put an end to the bloodletting. All the oil Quebec consumes is imported. Every litre consumed means money leaving the province, thus making Quebec poorer and the oil industry richer.

In 2009, Quebec imported $9 billion worth of oil, a reduction because of the recession. In 2008, oil imports totalled $17 billion, an increase of $11 billion in the five years between 2003 and 2008. At the same time, Quebec went from a trade surplus to a trade deficit of almost $12 billion in 2009, not to mention that the increase in Alberta's oil exports made the dollar soar, which hit our manufacturing companies and aggravated our trade deficit. The increase in the price of oil alone plunged Quebec into a trade deficit.

Meanwhile, the oil companies are shamelessly taking advantage of this situation. They are posting record profits. In 1995, the entire Canadian oil and gas sector posted combined sales of $25 billion. By 2004, this figure had climbed to $84 billion.

Using and importing oil has a very significant impact on Quebec. Consequently, oil prices must be competitive and allow for alternative solutions to reduce our dependency on oil.

The best way to do that in the short term is to vote for Bill C-452, which would take fairness at the pumps beyond weights and measures and extend it to the oil industry as a whole.

June 10th, 2010 / 10:45 a.m.
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President, Canadian Petroleum Products Institute

Peter Boag

Yes. Over the course of time and just with routine wear and tear, the accuracy of a device could deteriorate to the point that it could come outside of the tolerances and standards that currently exist as promulgated by Measurement Canada.

The other point I want to add here is we've been talking about a two-year inspection cycle. That was certainly the recommendation that came out of the 2004 retail petroleum trade sector review. It's what the voluntary standard is now that has been promulgated by Measurement Canada. But actually, Bill C-14 does not specify what that mandatory inspection period will be. That ultimately will be the function of regulations that are made under this act.

Very much, this is enabling legislation, and we look forward to working with Industry Canada staff as they begin the regulation-making process after passage of Bill C-14 to determine what makes sense in terms of the mandatory inspection cycle. Clearly, in our view, that should be on the basis of a solid cost-benefit analysis in examining the magnitude of the problem and what is a balanced approach that makes sense on the basis of that cost-benefit analysis.

June 10th, 2010 / 10:20 a.m.
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Conservative

The Chair Conservative Michael Chong

Thank you very much.

Now we'll have about 40 minutes of questions and comments from members of the committee.

We'll not be moving on to the third item on the orders of the day because Mr. McTeague has indicated that he's not going to move his motion, so we'll use the remaining time to 11 o'clock for the study of Bill C-14.

We'll begin with Mr. McTeague.

June 10th, 2010 / 10:10 a.m.
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Peter Boag President, Canadian Petroleum Products Institute

Thank you very much.

Good morning, Mr. Chair and committee members.

As the president of the Petroleum Products Institute of Canada, I certainly want to thank you for the opportunity to be here today and to share the views of the institute on Bill C-14. With me today is Monsieur Carol Montreuil. vice-president of the institute's eastern Canada division.

The Canadian Petroleum Products Institute is the national association representing the public policy interests of the downstream petroleum industry for all aspects of petroleum refining, distribution, transportation, and marketing for transportation, home energy, and industrial uses. Collectively, CPPI members operate 17 refineries across Canada, representing 80% of Canadian refining capacity, and supply some 10,000 branded stations with transportation fuels across the country.

CPPI members include Chevron Canada Limited, Husky Energy, Imperial Oil Limited, North Atlantic Refining, Parkland Income Fund, Shell Canada Products, Suncor Energy Products Inc., marketing under the brand name Petro-Canada, and Ultramar Ltd.

At the outset, I want to emphasize that CPPI and its members are committed to the principle that consumers should get what they pay for. CPPI members operate with the highest levels of integrity and have developed trust with their customers by providing full value for high-quality and reliable energy products.

CPPI members support the concept of mandatory periodic device inspections that are enabled by Bill C-14. Having a two-year mandatory inspection cycle was a principal recommendation of Measurement Canada's 2004 retail petroleum trade sector review. CPPI was a participant in that multi-stakeholder consultation and endorsed the recommendations of the review.

I would also like to take this opportunity to reinforce some remarks made by Measurement Canada officials when they appeared before the committee last week. First, I would like to acknowledge that the retail petroleum sector has a very high compliance rate, which met Measurement Canada's standards: 94% for gasoline pumps over a 10-year period. In 2007, the compliance rate, as reported in the Canwest story referenced by Measurement Canada last week, was 97%. Clearly our goal is to get to 100%, but the mid- to high nineties--and certainly in comparison to the other sectors that were described last week--are very high.

Moreover, Measurement Canada officials confirmed that the calibration error threshold is low at 0.5%, which is really about one cup of fuel for a 50-litre fill-up. They also confirmed that there was no evidence to suggest that calibration errors are the result of intentional actions on the part of refuelers. I think this is an important point to make in the context of some of the public commentary on the issue at the time that Bill C-14 was first tabled.

The last point I would like to make refers to the title of Bill C-14, the Fairness at the Pumps Act. Given that the act amends both the Electricity and Gas Inspection Act and the Weights and Measures Act and is applicable to a broad range of trade sectors, I would respectfully suggest that the committee consider recommending a change to the bill's name to better reflect this broad application.

I would conclude by reaffirming our position that our members are firmly committed to the concept and the principle that consumers should get what they pay for.

Thank you for your attention. Mr. Montreuil and I would be happy to take your questions.

June 10th, 2010 / 10:10 a.m.
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Conservative

The Chair Conservative Michael Chong

We're coming out of suspension. Welcome back. We're moving on to the second item on our orders of the day.

We're here pursuant to the order of reference of Thursday, May 13, 2010, to study Bill C-14, An Act to amend the Electricity and Gas Inspection Act and the Weights and Measures Act. In front of us today we have Mr. Boag, who is president of the Canadian Petroleum Products Institute, and Monsieur Montreuil, vice-president of the same organization. We also have with us Madam Huzar from the Consumers Council of Canada.

Welcome to our three witnesses.

We'll begin with an opening statement from Mr. Boag of the Canadian Petroleum Products Institute.

June 10th, 2010 / 9 a.m.
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Conservative

The Chair Conservative Michael Chong

Today is Thursday, June 10, 2010. Welcome to the 22nd meeting of the Standing Committee on Industry, Science and Technology.

We're here pursuant to Standing Order 81(5) to review the supplementary estimates (A) for 2010-11. We have a number of votes to review today. We're going to spend one hour in giving members of the committee a chance to review the estimates and then we'll take the vote just before 10 o'clock. At 10 o'clock, we'll switch up and move into the second item on the orders of the day, which is the review of Bill C-14.

Without further ado, we have in front of us today Richard Dicerni, the deputy minister, Department of Industry; Mr. Paul Boothe, the senior associate deputy minister; and Madam Kelly Gillis, the chief financial officer of the department.

Welcome to all three of you. It's delightful to have you here. Thank you for coming on such short notice.

We'll begin with Mr. McTeague.

June 8th, 2010 / 9:20 a.m.
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Conservative

The Chair Conservative Michael Chong

Welcome, members of the committee, to our 21st meeting. This will be a very short one.

I have taken the decision to adjourn the meeting shortly, because the witness is on a bus, and that bus is at least 20 minutes away. By the time she gets here, checks through security, and everything else, it could be another hour before she's in front of us, and I don't want to waste your valuable time. I apologize for this problem.

There are two points of information, unrelated to our witness appearing today, that I want to draw to your attention before I adjourn.

The first is that we've received notice from the Privy Council Office that the Minister of Industry advised the Governor General in Council to appoint Barbara Sherwood Lollar of Toronto as a member of the Natural Sciences and Engineering Research Council, to hold office for three years.

If it's the wish of the members of the committee, you can always review this appointment. I just want to draw it to your attention.

The second point of information is that the name of the legislative clerk who will be dealing with Bill C-14 will be sent to you later on today. If you have amendments that you wish to see, please submit them to the legislative clerk to ensure that they are in order. Our committee clerk will send to each of your offices the name and contact details of the legislative clerk. So if you have amendments, please submit them to the legislative clerk to make sure that they are in order and that they can be presented to the committee when we go to clause-by-clause. This doesn't preclude your moving an amendment during clause-by-clause consideration, but it makes things a lot easier if we have the amendments ahead of time.

If there is no other discussion, I'm going to adjourn the meeting. Once again, I offer my apologies.

The meeting is adjourned.

June 3rd, 2010 / 10:50 a.m.
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Vice-President, Program Development Directorate, Measurement Canada, Department of Industry

Gilles Vinet

Several factors explain the $50 to $200 spread. There are gas pumps, but there are also other devices. The complexity of the devices can also be a factor impacting upon the inspection fees.

One must realize that at present, there are in the system a lot of authorized service providers, but there is not much work. It is important. It is just the initial inspection. There are a lot of authorized service providers, but very little work.

But with Bill C-14 we will see an eight-fold increase in the number of inspections required under the law. Given that the workload will increase, there will be more competition. We are expecting that these companies will hire people to do... The number of inspections per year will go from 47,000 to 300,000.

June 3rd, 2010 / 10:15 a.m.
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Conservative

Peter Braid Conservative Kitchener—Waterloo, ON

Very good. I have a question about the AMPs, the administrative monetary penalties. This is a new feature under Bill C-14. Is that correct?

June 3rd, 2010 / 10:05 a.m.
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Bloc

Robert Bouchard Bloc Chicoutimi—Le Fjord, QC

Thank you, Mr. Chairman. I too would like to thank the witnesses for being here this morning to discuss Bill C-14.

Mr. Vinet told my colleague that Bill C-14 covers all meters and measuring devices in Canada. Is that so?

With regard to water meters, does Measurement Canada have a role to play with regard to those that municipalities install for certain businesses?

June 3rd, 2010 / 9:50 a.m.
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Vice-President, Program Development Directorate, Measurement Canada, Department of Industry

Gilles Vinet

No, it's set in the act, and Bill C-14 is changing that.

June 3rd, 2010 / 9:40 a.m.
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President, Measurement Canada, Department of Industry

Alan Johnston

We identified through StatsCan all the trade sectors where measurement formed the basis of their transactions. We then split it up by sector. Then we formed a team within Measurement Canada. We identified the stakeholders in each of those sectors, and that included both industry and consumer groups, anybody who we felt was affected by the measurement transaction in that sector. We then set up cross-Canada consultations with the stakeholders. In fact, we even trained some of our consumer groups. We wanted knowledgeable stakeholders, so we brought in some of the consumer groups to train them and then we organized these cross-Canada meetings.

Everybody was around the table, including the industry and consumer groups. We went through a series of questions that we had developed, asking them for opinions. For example, did they think mandatory inspections were important? How often? Did they think that Measurement Canada should even be involved in this sector? These are the kinds of questions we had.

We did them by the various sectors. We compiled all of this information, which led us to recommending that Bill C-14 be introduced to make changes as per the stakeholders. For example, stakeholders were also asked whether they felt that alternate service delivery was okay. Almost all consumers said they were fine with it, provided that Measurement Canada continued to play a strong audit oversight role, which is a cornerstone of what Measurement Canada needs to do in order to ensure that the recognized technicians are doing their job.

I should also point out that this is not new for us. We have had alternate service delivery in the Electricity and Gas Inspection Act for over 20 years.

June 3rd, 2010 / 9:40 a.m.
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Vice-President, Program Development Directorate, Measurement Canada, Department of Industry

Gilles Vinet

There are a lot of factors that contribute to that. We are very concerned about that compliance level, and that's why we believe that Bill C-14 would address a lot of the issues by introducing regular inspection--we're talking yearly--in those sectors.

Of course at the same time we're doing other things in Measurement Canada that do not require changes in the act to address that. But we feel annual inspection is a must, and it will really improve the situation, because at 50% we're talking about half of the devices not measuring within the legal tolerances.

June 3rd, 2010 / 9:25 a.m.
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Vice-President, Program Development Directorate, Measurement Canada, Department of Industry

Gilles Vinet

Yes. For electricity and gas meters, there is no change with regard to the inspection periods, except that Bill C-14 aims to increase the fines for faulty meters.

June 3rd, 2010 / 9:25 a.m.
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Vice-President, Program Development Directorate, Measurement Canada, Department of Industry

Gilles Vinet

Yes. I will take that question.

With regard to electric meters, these fall under the Electricity and Gas Inspection Act. Under this act, periodic inspections are already required in the case of electricity and gas meters, which is not provided for under the Weights and Measures Act. Bill C-14 introduces mandatory inspection periods.

Therefore, in the case of electricity and gas meters, this work is already being done. Electricity and gas meters are regularly inspected. The compliance rates are in this area very high, precisely because these meters are checked regularly.

June 3rd, 2010 / 9 a.m.
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Alan Johnston President, Measurement Canada, Department of Industry

Thank you, Mr. Chair.

Thank you, ladies and gentlemen, for the opportunity to speak today about Bill C-14, the Fairness at the Pumps Act, as well as about Measurement Canada.

Measurement Canada is mandated to ensure the integrity and accuracy of trade measurement in Canada, by contributing to a fair and competitive marketplace for Canadians through the administration of the Weights and Measures Act and the Electricity and Gas Inspection Act. Services provided by Measurement Canada include the approval of devices prior to being introduced into the marketplace, the calibration and certification of test equipment used to inspect devices, the initial inspection of devices prior to their being put into service, as well as periodic inspections of devices once they are in service. Measurement Canada also addresses consumer complaints and disputes related to trade measurement issues in numerous trade sectors, such as retail, wholesale petroleum, dairy, retail food, fishing, logging, grain and grain crops, and the mining sectors.

A good trade measurement framework should have both mandatory periodic inspections as well as random inspections. The mandatory inspections are a preventative measure of ensuring issues are identified and corrected. In most cases, consumers and other purchasers of measured goods cannot easily tell if the measuring device they are using is measuring accurately and if they are actually receiving the amount of product they pay for. For example, it is difficult to tell if you have actually received 20 litres of gasoline as opposed to 19.5 litres, once it has been pumped into your car's fuel tank. Mandatory inspections reduce the risk of this happening by increasing the frequency with which the accuracy of measuring devices is checked.

Random inspections will be used to target known problem areas, to catch those suspected of not playing by the rules, and to provide a more accurate snapshot regarding the status of measuring devices in the marketplace.

Up until the mid-1970s there were mandatory legislated requirements for government inspectors to annually certify the accuracy of every device used in financially based measurement transactions. In the mid-1970s this requirement was amended to require government inspectors to conduct these inspections every two years. Government inspectors charged fees for these inspections. In the 1980s the government decided to remove the requirements for mandatory inspections and associated fees due to resource constraints, and it was believed that the marketplace could manage itself.

Once the requirement for mandatory inspection frequencies was removed, periodic inspections were performed on what was called a "selected” or “targeted” basis, meaning that Measurement Canada focused its discretionary resources to areas it believed to be problematic.

What we noticed, though, was a troubling trend. Data showed that measurement accuracy in financially based measurement transactions was dropping in some areas as our presence in the marketplace was reduced. Some sectors or device types where we had a limited presence had chronically low compliance rates, an indication that the marketplace is not fully managing itself. Devices in the eight trade sectors that would initially be regulated under Bill C-14 often remain in service for years before being recalibrated or inspected.

Measurement Canada was concerned about these poor compliance rates and began consulting with stakeholders to determine whether they shared the same concerns and to begin identifying what could be done to correct the situation. Consultations took place with stakeholders in sectors such as downstream and retail petroleum, retail foods, mining, and grain and field crops, among others. We were truly looking to see if we could find an appropriate level of government intervention in the marketplace. Almost every trade sector came back with consensus recommendations that mandatory inspection frequencies should be reinstated and that these could be implemented via the use of authorized service providers, with the caveat that Measurement Canada continue to provide a strong oversight role.

Implementing these recommendations would require legislative amendments. In an attempt to enhance the protection afforded to vulnerable parties such as consumers, Measurement Canada tried to implement the various trade sector recommendations via a voluntary program in 2004. Not a single regulated party expressed interest in taking this up. Stakeholders told Measurement Canada that these inspections would only take place if they were required by law or regulation.

Accordingly, in 2005 Measurement Canada initiated a review of both the Electricity and Gas Inspection Act and the Weights and Measures Act. This initiative was announced in the 2006-07 Industry Canada report on plans and priorities. Consultations then began with a view to confirming that stakeholders in various trade sectors still believed in the various recommendations set out in the trade sector review recommendations.

While compliance rates for gas pumps are typically around 94%, compliance rates for meters used to deliver home heating oil and for devices used to sell propane are around 70%. Measurement compliance rates in some industrial sectors, such as mining and logging, are typically around 50%, and the bias is largely in favour of the device owner.

In 2008 a CanWest story entitled “Hosed at the Pumps” put the state of trade measurement accuracy in Canada under the microscope. It pointed to compliance rates of 94% for gas pumps, devices the majority of Canadians use on a regular basis. As the bias was significantly skewed in favour of traders, the public reacted strongly to the story and demanded something be done to ensure they get what they pay for at the gas pumps.

Measurement Canada believes that Bill C-14 will go a long way toward protecting consumers and honest businesses by contributing to a fair and competitive marketplace for all Canadians. Our consultations with stakeholders have consistently indicated that the majority of Canadians are expecting this level of protection when they buy or sell products or commodities on the basis of measurement.

I look forward to discussing these legislative amendments with you. Thank you very much.

June 3rd, 2010 / 9 a.m.
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Conservative

The Chair Conservative Michael Chong

Welcome, witnesses and members of the committee, to the 20th meeting of the Standing Committee on Industry, Science and Technology, this June 3, 2010. We are here pursuant to an order of reference of Thursday, May 13, 2010, concerning Bill C-14, an act to amend the Electricity and Gas Inspection Act and the Weights and Measures Act.

We have in front of us four witnesses from the Department of Industry. Monsieur Cotton is the manager of the legislative and regulatory affairs division. Monsieur Vinet is the vice-president of the program development directorate at Measurement Canada. Mr. Johnston is the president of Measurement Canada. Madame Roussy is the vice-president of the innovative services directorate at Measurement Canada.

Welcome to all of our witnesses.

I understand the witnesses want to give a ten-minute opening statement, as is normal. In addition, they have five minutes of video in English and five minutes of video in French explaining the bill. I told them I would ask members of the committee if they wanted to see the second ten minutes of video, or if they just wanted to hear the ten-minute opening statement and go right to comments and questions.

Mr. Masse.

Fairness at the Pumps ActGovernment Orders

May 13th, 2010 / 10:35 a.m.
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NDP

Peter Julian NDP Burnaby—New Westminster, BC

Mr. Speaker, I am pleased to rise and follow my very talented colleague from Hamilton Mountain to speak on Bill C-14, which should be called the more rip-offs at the pumps act.

As with virtually everything else the Conservative government has done, it simply does not seem to want to address Canadians' concerns. We have seen this in a number of other industries, which I will get back to in a moment. Very clearly, as the NDP critic for industry and member for Windsor West has said, the Conservative government is acting two years after the NDP first exposed the ongoing rip-offs taking place at gas pumps across the country.

Two years ago the NDP brought this forward. Two years ago the NDP started its campaign and, finally, laboriously, reluctantly, the Conservatives have brought a series of half measures to address this issue. It is simply not acceptable.

The Conservatives' underlying philosophy is that they simply do not believe in protecting Canadians. They do not believe in protecting Canadian jobs or in protecting Canadian consumers. We see this time after time.

Even with the one thing they are supposedly good at, which is their so-called anti-crime agenda, we see them cozying up to the incredibly brutal paramilitary thugs who kill people in Colombia and offering a preferential trading relationship to that regime and its secret police, paramilitaries and drug lords.

We see the difference between how Conservatives speak prior to election campaigns and what they actually do. That is why the government is in so much difficulty, not just with the repeated scandals we have seen over the past few months but also very clearly in the erosion of its support.

In British Columbia where the Conservatives brought in the HST, we are seeing a complete erosion in support. A lot of Conservative MPs from British Columbia simply will not be back in the House after the next election. British Columbians would say to bring on an election because they want to punish Conservatives for imposing the HST on them.

Getting back to Bill C-14, it is being brought forward very reluctantly by the Conservatives to address what has been a chronic mismeasurement around gas pumps. I will come back to that a little later. These faulty pumps always seem to operate against consumers. It is not as if there are cases where people are getting free gas, no siree. Consistently, hard-working Canadian consumers are being ripped off.

Two years went by before the Conservatives decided to take very reluctant action. What have they done? In this bill they have decided to, largely, privatize the inspection service. They have played around a bit with the fine component, but the problems have been inspections and the actual willingness of the government to push the industry to comply. Given that we see in this very weak bill some adjustments on fines and a privatizing of inspections, we can see that this is not an effective way of dealing with this at all.

What is not in the bill? There is no ombudsman office to evaluate problems and investigate complaints so that consumers actually have somebody to go to. The government does not want Canadian consumers to be protected in any way, whether we are talking about excessive bank fees or the rip-offs at the pumps generally and the price fixing that goes on. The government has not wanted to take action on any of those fronts. It believes in what it calls voluntary compliance, which is basically saying that we should hand over to business lobbyists the ability to determine their own rip-off regime.

In this bill there is nothing to provide consumers with an advocate to act on their behalf. It is certainly not the government. Why not an ombudsman office?

There is no refund or compensation for any consumer who has been ripped-off consistently, not only for the last two years while the NDP has been pushing this issue, but in all the investigations that have taken place over the last decade that have repeatedly found faulty pumps operating against consumers' interests. They get ripped-off because the government is not willing to act and it says that is quite all right.

The Conservatives are willing to shovel tens of billions of dollars off the back of a truck to bank lobbyists and powerful CEOs in the energy companies. They just throw money all over the place in the most irresponsible way. They never set any job targets and there is never any quid pro quo. Industry never has to respond with anything at all. However, the moment consumers are being ripped-off, all of a sudden the Conservatives say that there is no money, no refund, no compensation for them.

What about the taxes that were collected on what has been called phantom gasoline? There is no refund there either.

What we basically have through this process is a legitimization of the rip-offs that took place. This bill would just rubber stamp that. Canadian consumers have been ripped-off for years and to the government that is quite all right. It simply brings in a bill that pays some lip service to it but the Mr. and Mrs. Smiths in northern Ontario, Alberta and British Columbia are all out of luck. However, for banking CEOs, the government just shovels tens of billions of dollars toward them but because consumers come from main street they are out of luck. It is for those reasons that this bill is so lamentably inadequate.

We can look at the price-fixing that has gone on that has ripped-off Canadian consumers to a stunning degree. The Canadian Centre for Policy Alternatives estimates that one weekend of price-fixing by Canadian oil companies takes millions of dollars out of the pockets of Canadian consumers but there has been no action from the government at all.

How does that work? It is very simple. When the price spikes on a barrel of crude oil, the oil companies immediately raise the price on old stock. They purchase it at the lower price but immediately impose a new price. The Canadian Centre for Policy Alternatives and others have investigated and explained how this takes place on a systematic basis, particularly when the weather gets nice. Any change in the international price of crude oil means an immediate spike up in the price at the pump.

What happens afterward if the reverse is true? The prices do not come down. If the price of crude oil falls, the price stays up for an extended period of time. This is all windfall profits. What we have is a spike up immediately, an immediate rip-off that is then prolonged over an extended period of time.

Hard-working Canadian consumers going to work, taking their families to events and to school and supporting their communities are getting ripped-off both at the beginning and at the end. They get ripped-off with the price spike right at the beginning as a result of whatever change has taken place and they get ripped-off at the end. The Conservatives say that the consumers are out of luck. The Conservatives do not care about main street Canadians but if they are from Bay Street the government gives them tens of billions of dollars.

It is very clear that Bill C-14 would allow for the continued rip-off of Canadian consumers at the pumps. It would privatize something that should be receiving a bolstered and robust public inspection system. What do we have? We have gas companies forming their own private arm to inspect themselves. Is that the kind of voluntary compliance that Conservatives want to bring in? Is that even acceptable to Canadians? Of course not.

Canadians want to see a robust regulatory system. They want to see the public interest protected by government. This is something that the Conservatives are simply unable to even conceive. They promise it during election campaigns, as we saw in 2006 and in 2008, but they simply have not delivered.

This bill is simply ineffective. It should be called the more rip-offs at the pumps act. That is why are opposing this bill.

Fairness at the Pumps ActGovernment Orders

May 13th, 2010 / 10:20 a.m.
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NDP

Chris Charlton NDP Hamilton Mountain, ON

Mr. Speaker, I am pleased to rise in the House today to speak to Bill C-14, An Act to amend the Electricity and Gas Inspection Act and the Weights and Measures Act.

When it comes to transportation, we have made monumental advances in technologies. Inventions such as the train, bus and airplane have allowed us to explore the world we live in at relatively modest prices. Industrialization gave us the ability to mass produce public transit vehicles so that everyone could be free to move, but sadly, we are still using primitive and environmentally harmful petroleum fuels to propel most of our modes of transportation.

Both gasoline prices and carbon dioxide emissions are creating a growing transportation problem. As a result, governments are being forced to consider implementing better public transportation initiatives in an effort to reduce the impact of the declining oil economy on both our environment and on financial markets. What we need now from the senior levels of governments is a meaningful funding commitment to research and develop renewable energy sources that will allow municipalities, which are already struggling, to overcome their congestion and pollution problems.

In an ideal world, cycling and walking would be the preferred options for most Canadians, but unfortunately, with urban sprawl and a growing number of people who need to commute for work, they cannot avail themselves of those options. That leaves public transit as the only other sustainable solution because it is inclusive and economical, mitigates climate change and improves air quality. But progress in this area is moving at a snail's pace and in the meantime, people have few options but to stay in their cars.

That means the price of gas is an enormous factor in the day to day lives of Canadians. Whether they commute to work, travel to visit friends and family across the country, take meals to housebound seniors, drive their kids to weekend tournaments, or need gas to transport goods for small businesses, filling the tank is a constant struggle for millions of Canadians.

I have been hearing from people from right across my riding of Hamilton Mountain about the hardship that is caused by the rising price of gas, but what is worse is that they have no confidence that the price they are paying at the pump actually reflects what is happening in the market. They believe they are being hosed at the pumps. Here are just a few of the stories that they shared with me.

Jeff said, “It isn't fair that I can barely pay my bills, and paying for fuel keeps me from paying off debt, while gas companies increase their profits by billions”. Vivian said, “I'm retired and finally have some time to visit friends and family. But the car sits in the driveway because I can't afford to travel. The gouging oil companies have taken away our way of life”. Dennis wrote, “If we cannot count on the huge oil conglomerates to treat us fairly and not gouge us...the government should step in and do it for them...we are all being gouged big time”. Mark said, “The oil companies are making billions, while driving has become a luxury we can't afford. Who has the power here, the government or the oil companies?”

The price of gas drives up the cost of all commodities. From food to building supplies, manufactured goods to public services, the price of gas is a key cost driver. It affects all of us, whether we drive or not. Government has a responsibility to ensure Canadian consumers are treated fairly. It is the job of government to protect Canadians from the dubious business practices of big oil companies who steal from consumers with faulty gas pumps and gouge Canadians with price hikes inexplicably tied to weekends and warm weather.

Unfortunately, if predictably, Bill C-14 addresses only one element of that complex problem. It promises to increase fines and penalties for retailers who operate gas pumps that significantly shortchange consumers. To say that this is a day late and a dollar short is a profound understatement.

It is worth reviewing how we got here, how we got to a place where years after clear fraud has been exposed, this allegedly tough on crime government is only now getting around to proposing completely inadequate, half-baked remedies. It has been two long and expensive years since the Ottawa Citizen first reported that the government knew that its friends in the oil and gas industry had been ripping off consumers for decades. When the government was finally forced to release the Industry Canada report showing that fully 14,000 gas stations in Canada have at least one inaccurate pump, the New Democrats demanded action. The government said, “Good idea. We will get right on that”, and did precisely nothing.

During the last election campaign, the government again said to Canadians that it was going to do something about fuel pumps that deliver less fuel than the consumer paid for. The Conservatives indicated that this time they really, really meant it, yet they still did nothing. Finally, with this bill, the government has proposed an increase in fines and penalties for retailers who steal from their customers, but that addresses only part of the problem.

In advancing Bill C-14, the government has completely ignored the other critical issues that need urgent attention. In fact, the list of issues that this legislation does not address is more impressive than the legislation itself. We see no mention of the price gouging policies of big oil that mean consumers pay more for gas on long weekends and over the summer. There is no means of refunding consumers for decades of overpayment resulting from faulty pumps, estimated to amount to millions of dollars a year. There is not a word about restitution for the taxes that the government has collected on those overpayments, and this legislation is silent on the repercussions of privatizing inspection services, a move that essentially leaves the gas industry to police itself. We have seen how well that works.

The government must demonstrate that it gets it, and the bill does not do that. It is so bereft of meaningful solutions to the challenges Canadians face that one cannot help but suspect it is little more than a token to consumers, while big oil is left free to operate much as it has always done.

Then again, this is a government that has chosen to spend $6 billion this year alone on corporate tax cuts to big corporations like the oil and gas industry, so I suppose I am not surprised that this is where its priorities lie. But it is adding insult to injury by punishing hard-working Canadians even further with the much hated HST, which will increase the price of gas by another 8%.

Time and again the government shovels tax dollars by the truckload into the hands of profitable corporations while it fails to stand up for consumers. Canadians want a mechanism to protect them from the excesses of the big oil companies. They want an independent arbiter who can hear their concerns and complaints and make decisions in the public interest.

That is why I introduced Bill C-286, legislation to create an oil and gas ombudsman who would be charged with providing strong, effective consumer protection to ensure no big business could swindle, cheat or rip off hardworking families.

An oil and gas ombudsman would be an independent monitoring agency where Canadians could hold oil and gas companies accountable for their business practices. The ombudsman's office would investigate consumer and business complaints relating to price fixing, gouging and cheating, and provide for remediation. Upon receipt of a complaint, the ombudsman would then challenge gas companies to respond, and could report to the Minister of Industry for action if he or she remained unsatisfied with the response. Finally, the ombudsman's office would report annually to the House of Commons on the activities and findings of the office, so that Canadians would get accountability through their elected representatives.

It is time to shine a light on how the petroleum industry operates in this country and to hold it to account on behalf of Canadians. In a country as vast as ours and as poorly served by public transit, the ability to fill up the tank should not be a luxury. Exorbitant profits financed by price gouging and tax subsidies must be remedied.

I urge the government to do its job, to stand up for Canadian consumers and put big oil on notice that we mean business and we will hold them to account.

Fairness at the Pumps ActGovernment Orders

May 13th, 2010 / 10:10 a.m.
See context

NDP

Jean Crowder NDP Nanaimo—Cowichan, BC

Mr. Speaker, in the brief time I have left there are a couple of points that I want to bring to the attention of the House.

Bill C-14 is entitled fairness at the pumps act. I just want to briefly talk about what fairness means. It means conformity with rules or standards, ability to make judgments free from discrimination or dishonesty, and the attitude of being just to all. Fairness could be that everyone gets the same, but maybe that should be that everyone gets what they actually need and I think that is an important point.

Fairness at the pumps is part of the title of this bill.

New Democrats have been calling for a number of measures for consumer protection over a number of years. I alluded yesterday to the fact that the member for Windsor West since 2008 and earlier has been calling for some fairness for consumers when it comes to overall gas price regulations and fairness at the pumps.

New Democrats have a much broader agenda when we are talking about consumer fairness and consumer protection. We have been calling for a number of initiatives. This measure that is before the House is a step but it is not adequate. We have been calling for fairness for consumers with regard to ATM fees, interest rates, fees charged by fringe banks, and for air passengers.

Many members of the House have spent all kinds of time in various delays at airports. I know the member for Elmwood—Transcona has been working hard on fairness for airline passengers.

The member for Sudbury has worked on capping the interest rates on credit cards to a maximum of five percentage points over prime by amending the Bank Act.

We have called for an ombudsperson when it comes to gas prices. We have asked for funding for citizen oversight committees to monitor fees, rates and regulatory decisions as part of the formal regulatory and rate setting process for banks, telephone companies and cable corporations.

We have been asking for an investigation and recall of unsafe and toxic consumer products including toys, groceries and pet foods. We have asked for increased testing and inspection of imported products and a requirement that federally-regulated agencies provide better customer service as well as better complaint mechanisms and measurable high quality customer support.

There is also the leaky condo crisis in my own province of British Columbia. In my riding of Nanaimo—Cowichan the leaky condo crisis is an ongoing crisis for many families. We would like to see the responsibilities of federal agencies, as promised by the Conservatives, to hold an inquiry into the roles and responsibilities and tax exemptions for repair and restoration. We would also like to see mandatory labelling of farm fish.

Finally, we would like to see all consumer related federal agencies under one roof, by naming a minister specifically responsible for consumer affairs. Canadians deserve a minister devoted to protecting their interests. In terms of gas pricing at the pumps, that would make a lot of sense.

The House resumed from May 12 consideration of the motion that Bill C-14, An Act to amend the Electricity and Gas Inspection Act and the Weights and Measures Act, be read the second time and referred to a committee.

Competition Act (Inquiry into Industry Sector)Private Members' Business

May 12th, 2010 / 6:10 p.m.
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Bloc

Robert Bouchard Bloc Chicoutimi—Le Fjord, QC

Madam Speaker, it is a pleasure for me to rise today on Bill C-452. I want to congratulate my colleague, the hon. member for Shefford, for having introduced this bill to strengthen the Competition Bureau’s ability to make inquiries. We also hope that some parts of this legislation will find their way into government bill C-14 on electricity and gas inspection and on the Weights and Measures Act.

I had an opportunity earlier this week to speak on Bill C-14, and it is good that we are now going to discuss Bill C-452, which is still necessary in our view. We need to continue our efforts to deal effectively with the problem posed by the Competition Act, which still does not allow the Competition Bureau to conduct inquiries on its own initiative. It is still necessary, unfortunately, to wait for a complaint from some individual before an inquiry can be initiated.

Even though the Bloc Québécois supports Bill C-14 in principle, it is not an end in itself. With the introduction of Bill C-452, the Bloc Québécois reiterates its intention of freeing Quebec from its dependence on oil through a bold program focused on green energy and the electric car.

To do this, Bill C-452 expands on the measures the government is introducing in Bill C-14 by proposing further steps that could be taken to protect consumers.

Our bill would give the Competition Bureau the power to conduct on its own initiative real inquiries into an industry if there are reasonable grounds for doing so. At present, this is not permitted. The Bureau has to wait for complaints or for instructions from the minister before it can act.

Even though the government says it took action to correct the situation in the Budget Implementation Act of January 2009, there are no provisions in this act allowing the Competition Bureau to make inquiries on its own initiative. A complaint is still needed before an inquiry can be launched.

It is obvious that a bill like this would leave the Competition Bureau much better equipped to fight companies that want to take advantage of their dominant position in the market to fleece consumers.

The Bloc Québécois is not inventing anything new here. We have simply repeated for several years now the recommendations in the report of the Standing Committee on Industry, Science and Technology, which was tabled in November 2003. The federal government has never done anything to help consumers in this regard. It has a fine opportunity here, though, to set up a monitoring system for the petroleum industry.

To understand the steps leading to the debate on Bill C-452, we need to go into the history of it.

In 2003, the Standing Committee on Industry, Science and Technology tabled a study on the price of gasoline that made two recommendations to the government: create a petroleum monitoring agency and tighten up the Competition Act. The committee even specified the changes to the Competition Act that it would like to see. At the time, the Bloc was already saying that the government should implement the committee’s recommendations.

In October 2005, the Liberal government came around to the Bloc’s arguments and, as part of its plan to help curb the increase in the price of gas, it tabled amendments to the Competition Act in Bill C-19.

Unfortunately, Bill C-19 was just an election gimmick to give the impression the government was doing something to discipline the oil industry and it died on the order paper.

The Conservatives are quite enamoured of the oil industry, of course, and it is hardly surprising that they did not re-introduce the bill.

As a result, in 2007 the Bloc Québécois tabled Bill C-454, which passed second reading on April 28, 2008. But it too died on the order paper when an election was called in 2008.

In 2009, the Conservative government partly revived Bill C-454 in the Budget Implementation Act of January 27, 2009, although the Competition Bureau still was not allowed to launch inquiries on its initiative.

So here we are seven years later debating Bill C-452 to give the Competition Bureau some real teeth.

There is no doubt, in the Bloc’s view, that the Competition Bureau should have greater freedom of action and more discretionary power over its inquiries. To conduct an inquiry, the Competition Bureau needs access to all the documents so that it can do a good job of investigating and promoting competition.

The Bloc Québécois has long been pressing the government to take action in view of the rising price of petroleum products. Bill C-452 is just a first step toward countering the increase in the price of gas.

Apart from Bill C-452, the Bloc is more convinced than ever that the industry should do its fair share.

As I said at the beginning of my speech, Bill C-452 is part of a plan for sweeping change.

First, we must put a stop to the tax cuts for oil companies. In 2007 or just one year after taking power, the Conservative government gave the oil companies another tax cut in the 2007 economic update. As a result, the companies will see their tax rate fall to 15% in 2012. In that year alone, this tax break will help them pocket nearly $3.6 billion.

We also need to reduce our dependence on oil. Quebec does not produce any oil and every drop that Quebeckers consume impoverishes Quebec, in addition to contributing to global warming. The Bloc Québécois therefore wants to reduce our dependence on oil.

In 2009 alone, Quebec imported $9 billion worth of oil, less than usual because of the recession, but in 2008, oil imports totalled $17 billion. Over a period of five years, from 2003 to 2008, oil imports increased by $11 billion.

Furthermore, to reduce our dependence on oil, the Bloc has proposed substantial investments in alternative energies to create a green energy fund, launch a real initiative to reduce our consumption of oil for transportation, heating and industry, including an incentive to convert oil heating systems, and introduce a plan for electric cars.

We have to get ready, because by 2012, 11 auto manufacturers plan to introduce some 30 fully electric and hybrid models.

The objectives of Bill C-452 are clear. A bold program focused on green energies and electric cars that will allow Quebec to end its dependence on oil is urgently needed.

Until we can put an end to this dependence on oil, we must give more power to the Competition Bureau by allowing it to initiate inquiries, and by creating a petroleum monitoring agency.

Fairness at the Pumps ActGovernment Orders

May 12th, 2010 / 5:10 p.m.
See context

NDP

Jean Crowder NDP Nanaimo—Cowichan, BC

Mr. Speaker, I am pleased to speak to this bill. I acknowledge the good work the member for Windsor West has done on this. I know many members in the House have probably followed his conversation on this over a number of years. However, I want to highlight the fact that back in 2008 the member for Windsor West raised this issue a number of times, including in question period.

A report was done on this and then a lot of media coverage followed. I will touch on some of the media coverage of a moment.

An article from May 12, 2008 Ottawa Citizen, entitled “Hosed at the pumps”, says, “Across Canada, about one gas pump in 20 shortchanges consumers”.

It goes on to talk about the fact that they were looking at a May long weekend and during that period of time:

—fuel prices scraping up against their all-time highs, and some will pay for more gas than they actually put in their tanks. An investigation shows that between Jan. 1, 1999, and Aug. 28, 2007, nearly 5% of gas pumps tested in Canada -- about one pump in 20 -- failed government inspections by dispensing less fuel than they should.

And while some faulty pumps give out more fuel than they charge for, more often than not, it is the consumers -- not the retailers -- who get hosed, government inspection records show.

The government clearly identified that there were some serious problems at the pumps. The article goes on to say:

The problem of faulty pumps appears to be an industry-wide phenomenon. About 30% of all gas vendors tested have had at least one pump flunk an inspection by shortchanging consumers, according to the inspection reports.

Based on those rates, motorists who fill their tanks at different pumps each week were, on average, likely to drive off with less gas than they paid for at least twice a year. And those who gassed up at the same pump every time could have been hit far more often.

Most of the pump errors were small - between 30 and 60 cents' worth of gas on a fill-up at today's prices. But some pumps have shown far larger failures. Last year, a pump at a station near Chatham, Ont., was caught shortchanging consumers by 1.5 litres on a 50-litre tank, which is common to most average size cars. Drivers who visited one pump on Corner Brook, N.L., would have had to buy an extra two litres to top up their tanks. And at a certain outlet at Yarmouth, N.S., a fill-up would have cost about $2.25 more than it should have.

This is a very lengthy report, but it goes on to say:

But the inspection reports reveal a puzzling trend: Canadian consumers are squeezed by faulty pumps far more often than vendors. When a gas pump fails a measurement test, 74% of the time it is the motorist who is disadvantaged by the error, and not the retailer, according to inspection data.

In its conclusion, it says:

On more than 1,100 occasions since 1999, inspectors have shut down pumps altogether because they were giving out as much as nine per cent less gas than the consumer paid for. Although the measurement mechanisms inside pumps are sealed to prevent tampering, Measurement Canada has found cases of suspected fraud more than 100 times. The agency can refer cases to the police if warranted.

In 2008 a government report identified some serious problems. The member for Windsor West raised it in the House of Commons and in other venues. Of course we had no response. We are now in 2010.

The bill outlines some cases of increased fines, introduction of administrative monetary policies, mandatory inspection frequencies, use of private sector authorized service providers and so on. I know the member for Windsor West has raised some concerns about this process, but I will talk a little about why this is so important to Canadians.

The government side says that we have been through an economic recession and that we are in a recovery. However, this kind of initiative is very important for consumers in Canada. Part of the reason for that is many families in Nanaimo—Cowichan and in other parts of the country still suffer the impacts of the recession.

I point to a report from Citizens for Public Justice, titled “Bearing the Brunt: How the 2008-2009 Recession Created Poverty for Canadian Families”. These are the very families who will often fill up at these pumps. Some may say that maybe a $1 or $2 is not that big of a deal. However, when people are cash-strapped and wonder whether they can feed their families, that $1 or $2 makes a difference.

I point out that many of these families are still bearing the effects of the recession. In this report, it states:

THE 2008-2009 RECESSION created poverty and economic insecurity for Canadian families. While we have to wait until 2011 for most published measures of poverty to show the recession's impact, there are a number of key economic indicators that already show the trends of increased poverty and economic insecurity throughout the recession....

Evidence from the last two recessions demonstrate that recessions can have a long-term detrimental impact on the poverty rate and well-being of low income Canadians....

Between 2007 and 2009, there was a significant increase in the poverty rate and the child poverty rate. This increase mirrored the considerable rise in unemployment, caused by the recession. The number of EI recipients increased, but so did the number of unemployed Canadians not receiving EI benefits. In fact, despite the steep plummet in employment, the rate of EI coverage only increased to 51%. This meant that social assistance had to fill in the gaps created by EI, leading to mounting welfare caseloads.

Those in low wage jobs who were most vulnerable before the recession began were the most likely to lose their job, but those lucky enough to keep their job or find a new job were not untouched by the recession as the proportion of precarious jobs increased.

In ridings like mine in Nanaimo—Cowichan, many workers, for example, forestry workers, fishing workers, are in and out of work. I hear consistently from forestry workers in my area that the way the employment insurance scheme is set up, they get less weeks than the unemployment rate in our area demonstrates they should get. Therefore, we have long-term workers in a particular sector who are struggling to pay their bills. When we have those kinds of things happening at the gas pumps, that has a direct impact on their ability to raise their family in a reasonable way.

This report goes on to talk about unemployment. It says:

Job losses during the recession disproportionately affected those most economically vulnerable, as 1 in 4 workers making $10 an hour or less lost their job....It took almost 8 years after the last recession for unemployment to decline to its pre-recession rate. Without a concerted government effort, it could take years for unemployment and poverty to decline to their 2008 rate.

It goes on to highlight a number of other details around what happens post-recession.

The kinds of initiatives that have been proposed could go a long way toward closing that gap. However, as the member for Windsor West points out, part of these inspections and those kinds of things are outsourced to private companies and what we have is another system that does not give any degree of confidence to consumers that their rights will be protected. This follows on in kind of a legacy we see from the Conservatives.

On May 12, 2008, in the 39th Parliament, the member for Toronto—Danforth raised the issue around the Ottawa Citizen report. He said:

—the Ottawa Citizen has reported that one in twenty pumps is not correctly calibrated and that consumers are paying the price. In addition to shortchanging people at the pumps, the big oil companies are not even giving people the gas they paid for. At $1.30 a litre, every cent counts.

When will this government create an ombudsman position to protect consumers from the big oil companies?

The response from the minister of industry of the day was that the government would not create the position for ombudsperson to look at what had happened to consumers and whether they were protected. This is an ongoing pattern.

I want to touch on other consumer protection issues, because this is all part and parcel. New Democrats have consistently been calling for consumer protection, whether it is gas pumps, whether it is product safety, whether it is credit cards or cellphones. It goes on and on. A number of matters have been raised in the House about protection for Canadian consumers and they have been completely ignored or paid lip service to by the members of government. It is pretty shocking.

I will touch on credit cards. The member for Sudbury has raised this issue a number of times. I will talk a bit about the time frame.

On November 24, 2008, New Democrats were the first to raise the alarm bells over Canadians being gouged by outrageous credit card rates. We see a bit of a pattern here. The member for Windsor West raised the issue around what is happening at the gas pumps, and the member for Sudbury raised what is happening with credit cards.

On March 27, 2009, a nationwide poll showed a whopping 82% of Canadians with credit cards support tighter rules for the credit card industry.

On April 27, 2009, listening to Canadians, New Democrats passed a motion in Parliament calling on the government to protect consumers from credit card gouging. The New Democrats' plan called for legislation to end abusive fees and interest rate hikes. We are protecting young people and those who pay their bills on time. A majority of MPs voted in support of the New Democrat motion.

On May 8, 2009, the Conservatives introduced their own credit card reform, which turned out to be little more than an information campaign to better show Canadians just how they are getting gouged.

On June 30, 2009, the Senate committee report recommended that consumers have their pockets picked even further. The report suggests that merchants be allowed to charge an extra fee to consumers who use premium credit cards.

On October 27, 2009, the deadline set out in the New Democrat credit card motion came and went with no action from the government. Consumers were again left out in the cold by a government that puts banks and credit card companies first.

On November 19, 2009, the government once again sided with its corporate friends by passing a toothless voluntary code of conduct for credit and debit card industries as a way of consumer protection.

We see a pattern here. The private sector will be doing the inspections for the industry that are outlined in Bill C-14. There is a credit card voluntary code of compliance, which we know has no teeth. I am continuing to hear mainly from small businesses in my riding that they have no guarantee when somebody pays with a credit card that they are not going to pay some outrageous sum as a credit card transaction fee. They cannot tell by looking at the cards. These businesses often operate close to their margin and simply cannot afford to pay that extra charge.

Financial literacy workshops are happening across this country. Working families and poorer families in my riding say that they do not know what the government is hoping to achieve with a financial literacy workshop. Their problem is that they only make $10 an hour. They are financially literate with that $10 an hour. They know how to stretch it so that they can pay their rent, feed their children and maybe if they are lucky, run their car. They do not need a financial literacy workshop to tell them how to manage their finances. What they need are decent paying jobs. That is where the Conservative government has fallen down.

New Democrats bring things forward. They talk about credit cards. They talk about the need for a financial plan for Canada. They talk about gas prices and the gouging that goes on at the pumps. What we get from the government is a financial literacy consultation process, or we get a voluntary compliance on credit cards. That will not put food on the table for people in my riding of Nanaimo—Cowichan.

What we need is some meaningful action. What we need is the kind of reform we have been talking about in terms of providing income security to people.

Who gets hurt by high gas prices? I have talked a little about the low income families. I have talked about working families, some of whom have seasonal employment, like many of the forestry workers in my riding and some who are in low wage jobs and are trying to make ends meet, but I have not talked about seniors. Many, many seniors in this country are on fixed incomes. Many seniors in this country had investments or perhaps they were lucky enough to have a pension plan. However, there are seniors who have been collecting their pensions from companies that they thought would be in business forever and they are watching those companies go bankrupt.

I was at a heartbreaking meeting a number of weeks ago. I will not mention the company, but a large company in my riding is teetering on the edge. I met with a roomful of men who were between 65 years and 70 years of age. They had worked their entire life for that company and they are wondering if they will have enough pension left. One man said to me, “I am 70 years old. How can I go out and find a job to support my wife?” That is an important question for that 70-year-old man who had worked in forestry all his life.

I urge the government to put in consumer protection programs, whether they be programs to provide credit card protection or pension protection for workers, so that we do not have to work with pensioners to find a plan that will enable them to support their families in their declining years.

I was pleased to speak to this bill. I am hopeful that members of the House will take to heart what the member for Windsor West said when they are considering this bill.

Fairness at the Pumps ActGovernment Orders

May 12th, 2010 / 4:45 p.m.
See context

NDP

Brian Masse NDP Windsor West, ON

Mr. Speaker, I am pleased to speak to Bill C-14, An Act to amend the Electricity and Gas Inspection Act and the Weights and Measures Act.

It has been termed the fairness at the pumps act but it is actually a series of different measurements for a series of different products. This is an attempt at a smokescreen by the government to try to appear tough on the oil and gas industry, in particular to the retailers in this instance, who are not the culprits at the end of the day in terms of high pricing. That comes from other parts of the industry.

It is important to note that we will not be supporting this to go to second reading because this is really about de-regulation, less accountability and would cause greater problems for the Canadian public as opposed to fixing the current system under Measurement Canada, and penalties that could be done as well.

My colleague who spoke before me was speaking out about the upcoming Memorial Cup. I can say that the Spitfires will be returning as champions. We will continue that debate another time. However, I wanted too ensure that he did not have the last word, as he thought. He was wrong on that and he is wrong on his predictions as well.

This particular bill comes about in a very interesting way. It was actually a number of years ago that there was a challenge to the industry through Measurement Canada. That information was gathered a number of years ago and did not go public. A freedom of information request by the press broke the information and the story opened. It then led to some interesting discussions.

I would remind the House that on May 12, 2008, my leader, the member for Toronto—Danforth, asked the then minister of industry at that time, who has since been punted to another department, about this issue and whether or not the government would do anything on it.

In the response to my leader, the minister at the time said:

Second, I have instructed regulatory changes to be prepared. These will increase the onus on gas retailers. Fines will be increased from $1,000 per occurrence to $10,000 per occurrence.

Meanwhile, it took approximately two years for this to happen, and it was under another minister.

The government was very clear about trying to distance itself from this issue by not acting on it. It is rather perplexing because what it has offered are some modest changes in terms of accountability. I do want to run through some aspects of this bill, which is very important, and some of the background to it. I will also tackle some of the deficiencies of the bill and why it is just a smokescreen for an attempt to appear accountable to Canadians about this industry when the government really is not.

As I mentioned, a media story appeared in the Ottawa Citizen after an investigation was done by Measurement Canada which found that 5% of the 200,000 fuel pumps that it investigated between 1999 and 2007 delivered less fuel than reported on the pump display. The government inspection data showed that about one-third of Canada's gas stations, about 14,000, had at least one faulty pump.

We had a chronic situation with regard to that and it was uniform. There was a big story in my paper in Windsor West because we had some of the worst pumps in my riding. What that means is that people are not only getting ripped off by what they are paying at that time to the company, but they are also paying tax on phantom gasoline.

Despite having put this bill forward and despite having that information over all that time, the government did not use any of the available tools to either do one of two things: to fine the companies for doing that, which it could have been doing; or attempting to restore, from its own coffers, the theft from Canadians when it actually took taxes on phantom gasoline.

That is important because it just shows the lack of respect in terms of fixing the problem. We do not have a study that goes for nearly a decade which finds a significant problem across the board and then wait for a couple of years to introduce legislation. Ironically, this legislation would lead to the industry self-policing itself. Basically, it would be a wink-wink, nod-nod approach to accountability that would allow the industry to actually grow itself.

I will get into it later, but the inspectors who would be part of this process would likely come from those very companies. They would be creatures of the companies. As the testing, the equipment, the measurement and all those things are very specialized, it would be very difficult for independent companies to get into the market.

Measurement Canada would end up going to the administration of fines and penalties as a sole responsibility. It will probably be a lot less busy because it will probably get a lot less evidence about the actual situation. I have no confidence whatsoever that consumers would benefit from the particular changes outlined in this bill.

I mentioned that the bill is about other issues and I want to read them off. This is about measuring devices for a series of things: retail petroleum, downstream or wholesale petroleum, dairy, retail food, fishing, logging, grain and field crops, and mining. We are going to have deregulation in all of those elements as well. We do not accept that as a process to move forward.

I would point out that this industry has already gotten off enough with lack of regulation by not having the significant strength of a competition bureau. It does has some tools to it. In fact, a find was levied on a company just a little while ago today. It can happen but they are still not sufficient in terms of having an ombudsman office or the accountability monitoring that has been recommended since 2003.

I know the member for Pickering—Scarborough East, who has done terrific work on this file, will remember the days of coming here in the summer to have hearings and have the industry basically rule the roost and once again put this issue on the back burner. Unfortunately, we still have not seen accountability, although that member has done terrific work on this file.

I want to follow up now with the issues related to this that would change. It is important to notice in legislation that we can refer this to committee, and that is sometimes a reasonable approach to take. For ourselves, however, we will not do that because we do not want to see the use of private sector authorized service providers being activated by this legislation at the end of the day. The risk is far too great.

We have habitually seen abuse from this industry upon nations and upon customers, which is one of the reasons that we have to get off our dependency on oil and find other alternatives. We just have to look at the Gulf of Mexico right now where once again the industry was able to get its way. For those who say that it did not, that it is nonsense, because we all saw the political campaigns of the United States that said, “Drill, baby, drill”.

That has all evaporated right now but what has not evaporated is the hundreds of thousands of gallons of crude that is threatening the ecosystems that affect not only the United States but also Canada. We have asked questions about that and the Conservative members have heckled us saying that we are in Canada and not in the United States. However, those ecosystems are shared by a number of different species that have a connection to Canada. We also know that some of that oil can eventually reach into some of the international streams and eventually, if it is not plugged, reach into our own system here

This is a very serious issue and deregulation and letting industry self-police has led to that problem over there. When the “drill, baby, drill” campaigns were going on during the presidential election, the end result was that even the Obama administration loosened up standards to allow for more offshore drilling. The Americans have now put a moratorium on that, but there was enough of a penetration to open that up.

On the Canadian side, we have seen a whole debate over a number of years about the taxation policy of this issue. The taxation policy of this issue in this chamber has happened for many years and that is because there is basically a breakdown of our taxes into three taxes: the crude oil cost in terms of the price at the pump; the gross profit margins for retailers and refiners, which is around 16% to 18% for marketing; and taxation at 38%. Canada's taxation on this comes from royalty taxes, excise taxes and sales taxes.

I do not want this debate to be forgotten in terms of what members have previously said here when they talked about the cost and the price at the pump. I think the minister pointed to the cameras and warned the retailers that they were coming after them for the amount of money that they might have been scamming from not having the proper pumps fixed right, either knowingly or unknowingly.

There have often been government and opposition members talking about the cost of this to Canadians, that it is really important for our lifestyle, important for our environment and important too for how we use our natural resources.

I want to read a quote from the House of Commons on May 12, 2004:

Mr. Speaker, the Prime Minister will know that across the country Canadians are struggling with record gas prices. Canadian businesses are being hurt. Canadian consumers are burdened with the difficulties this is causing, but the government itself is rolling in record gas tax revenue.

Will the Prime Minister finally do the right thing and agree to lower gas taxes for Canadians?

The member who said that was the current Prime Minister. It was the current Prime Minister who was advocating for the reduction of taxes on gasoline, something that the government really has not done.

When they tried to do that by removing the GST, there was no accountability in that for the system. What we have seen is the coffers of the nation suffer with the reduction of gasoline taxes at the pump from the GST without the savings being measured and paid back to consumers.

That is a real problem because the companies are getting record profits, record tax cuts and also extra revenue now from the taxation policies that were never followed up with proper accountability. That is because we do not have an ombudsman office. We do not have a system in place that ensures the policies are going to be fulfilled by the actual objectives and that was unacceptable.

I will read another quote:

...when all is said and done, the government seems content with high gas prices. The reason is the government does not want to reduce gas taxes, so it actually wants high gas prices....

Will the government admit that the real reason it does not want to do anything is that $1.40 is its actual target price for gasoline?

That was the current Prime Minister who was once again advocating for a policy that he has never put in place, and that is the policy of reducing gas prices for Canadians.

We never saw any of that with regard to this announcement. We did not hear the Minister of Industry say the government was going to ensure that any of these savings are going to be passed on. In fact, the creation of this system and this regime that is being proposed could actually increase the cost of gasoline for the retailers and subsequently for Canadians. There is going to be an increase in inspections, which I argue is good in a sense, but at the same time those costs are going to be borne by the retailer, and the retailer will pass those on. The margin of profit for the retailers is very small, especially for an independent operation. They do not have the same luxuries as some of the larger ones.

When we go to our gas station, it is almost like a drug store these days. They sell chocolate bars, pop, chips, coffee, and they partner with different organizations to run small businesses out of their stations. They have a whole series of different products and services, because gasoline has such a small margin of profit that they end up having to rely on other measures.

When this issue is going to be passed on to the inspectors, when they have to pay the fees for it, it will be interesting. They will be able to set their own prices for this. They will be able to keep a system in place that will be very difficult to challenge. As I mentioned earlier, the industry will have a key advantage. Who has the training, who has the equipment, who has the knowledge, who has the skill set to be able to do the type of testing that is necessary and make a business out of it?

They will have behind them a wealth of backing in terms of loans as well as operating costs that will give them a strategic advantage over any independent business or organization that may want to bring about accountability by being independent and doing that measuring outside the realm of the industry itself.

I suspect it will be a subsidiary, or it could be a spin-off, or it could end up being relied upon to get training, equipment and a series of things that will create a dependency model. We will not see the type of innovation that we will need on this issue.

We will see a continuation of deregulation. We will see the industry police itself and it is an industry, once again, that has shown no support whatsoever to being more competitive. That is critical. When we look at supply and demand we know that right now we have a record high supply of a number of different gasoline and fuel products, yet pricing still remains above a certain level. That is unacceptable.

We also do not necessarily have to have collusion in this industry, because there is a lack of competition with the vertical integration that has taken place. I would look to the issue, for example, of the Burlington refinery station that was shut down by Petro-Canada. Instead of investing in that facility and ensuring more competition for refining, it mothballed it and shut it down and then bought Esso gasoline to put in Ontario Petro-Canada sites. So there is no competition with regard to the product and the actual use of it on the open market. It is important because it does affect daily lives for a number of people.

We have everything from low income people who are very significantly affected by gasoline prices to truckers, in particular, who are dependent upon this. We have been talking about this issue since 2002-03 when it went to committee. Many truckers have moved into more independent operations and are getting squeezed right now. There is also the rural element where they have to traverse over a greater distance and have no choice but to use private transportation to ensure getting to a destination to be able to work or whatever it may be. They also have stronger winter conditions, using more fuel for a series of things.

When we look at this act being supposedly more accountability for consumers at the gas pump, in Ontario they will wake up on July 1. I do not know why the Prime Minister and Mr. McGuinty cannot leave Canada Day alone when bringing in a new tax. This is Mr. McGuinty's second taxation date on Canada Day. First it was for health care and now it is for this. Maybe we need an act of Parliament to stop taxation from starting on Canada Day. But when the HST comes into effect in Ontario, there is going to be a windfall for the McGuinty provincial government.

I had parliamentary research do some work for me. For those out there, parliamentary research is available for all members of the House. It is a very important part of our democracy. It allows economists, lawyers and other types of researchers to do independent work for members who may want to share it later on, but it is independent from an MP's office, other members and the government, and it is critical.

I asked for a breakdown on the HST in a responsible way. Researchers looked at 13 major cities across Ontario and the average price of gasoline over a number of years, I believe five years. Under the regime right now, they expect the provincial government to bring in an additional $1.2 billion in gasoline tax, and another $500 million is going to come in, so $1.7 billion in total, just for gasoline and diesel for the province of Ontario next year. That is if the price remains just under $1 a litre.

This windfall the provincial government is stepping into is available only because the Conservative government has agreed with the harmonized sales tax, and we can quote the finance minister talking about policies on this and wanting to bring it to other provinces. Ironically, we are borrowing $4 billion to bring this into Ontario. So we are borrowing money, we are going to pay interest on that money as we are in a deficit right now and we are then going to ask Ontarians to pay an additional $1.7 billion more in taxation at the pump this summer.

In conclusion, we need to have real accountability. We do not need deregulation in this industry. We need to make sure it is going to be held accountable. Every time anything is brought up, the government claims foul, that there are no issues, but I can say there is an issue and it is that Canadians have been getting hosed at the pumps not only by the retailers having poor equipment but also by the government's not living up to what it said when it was in opposition and introducing policies that increase taxation on people.

Fairness at the Pumps ActGovernment Orders

May 12th, 2010 / 4:40 p.m.
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NDP

Jim Maloway NDP Elmwood—Transcona, MB

Mr. Speaker, I have been looking forward to asking my question of a government member but I have not been able to find one to speak to this bill over the last couple of days. However, I know the member is a rather good lawyer and I am sure he will be able to answer my question.

I referred a question a couple of days ago to legislative counsel about whether Bill C-14 would inadvertently increase the fines for odometer rollbacks, which members know has been a big issue in this country for many years. People are not discouraged from rolling back odometers because the fines have been too low over the years. Clause 27 of this bill deals with the altering of odometers. The government has brought in increased fines, which is just great, but it also covers the rollback of odometers. I am just wondering why the government is not taking credit for that.

Why is there no mention whatsoever of all this good news for consumers in any of the government's press releases? Does the government even know it has done it?

Fairness at the Pumps ActGovernment Orders

May 12th, 2010 / 4:15 p.m.
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Liberal

Brian Murphy Liberal Moncton—Riverview—Dieppe, NB

Mr. Speaker, it is my pleasure to rise to speak to Bill C-14. I want to offer up my comments as a theme to the consumers of our country, the hard-working men and women who each day use vehicles to get to work, to take their children and their families around communities and to survive. Perhaps more than the people in the House, the issues of price of gasoline and the fairness of those prices and the lack of competition in prices of gasoline and fuel products are very important to them.

I also want to offer up my comments as a theme to the small independent retail service station owners like Lyle Hogan on St. George Street in Moncton, New Brunswick, and I will get back to that.

First is the issue of the framework of the bill. Bill C-14 is the government's highly publicized fairness at the pumps act. The legislation attempts to address tampering at the pumps and has been presented as the great hope that consumers have been waiting for across the whole stretch of issues that I mentioned. However, we have to analyze the bill to see if those expectations and hopes are met.

The Minister of Industry introduced the bill last month with much fanfare. He aimed to provide court imposed fines under the Electricity and Gas Inspection Act and the Weights and Measures Act. The bill would see higher fines for offences committed under either of these acts. As well, regular inspection and enforcement have also been heralded by the government as key elements in the proposed legislation.

The House should certainly support measures to protect the public against unfair retail practices, because confidence in the accuracy of measured goods and services is essential to a vital, efficient Canadian economy.

First, as I have briefly covered, the fairness at the pumps act would see increased fines and administrative penalties for inaccurate measurements. I do not think anybody can argue with that.

Court-imposed fines under the two acts that I mentioned would rise from $1,000 to $10,000 for minor offences and from $5,000 to $25,000 for major offences. Again, I do not think anybody quarrels with that fine imposition. It marks a change in time that these are serious offences under regulatory schemes that should be addressed. The act also addresses the need to deter repeat offences of inaccurate measurement, such that the ultimate fine is $50,000 for repeat offences. That is significant.

The act would further allow for new administrative monetary penalties to allow for graduated enforcement reflective of the severity of the various offences. With fines for minor offences and prosecution for serious and repeat offences, Canadians can be assured of appropriate and effective regulation and enforcement at the pumps.

Similarly, the use of prosecution would mean that offenders would not face tough penalties and a criminal record for minor violations, but for more serious offences.

The second item of interest in the proposed act is the much discussed introduction of mandatory and regular inspection of retail devices. This kind of accountability has no doubt been long overdue and it is high time Canadians see this sort of retailer responsibility.

Measuring device accuracy would be carried out through increased and regular inspection. At present, the bill proposes to phase in measuring of devices in the sectors of retail petroleum, wholesale petroleum, dairy, retail food, fishing, logging, grain and field crops and mining. Needless to say, the bill would seek to bring accountability to a number of economic sectors.

I fully support this amendment, because regular mandatory inspections are the norm in the G8 countries, in industrialized nations like France and Germany and nearly everywhere in the United States.

Canadians want this, even though it is a bit late in coming, because they expect to get what they pay for. With regular pump inspections, Canadians will get the goods and services they are entitled to.

I should point out that the recommended frequency of mandatory inspections is the result of consultations held across the country.

Finally, the other significant aspect of the proposed legislation would be the use of private sector service providers. The bill would provide the minister with the authority to appoint inspectors from outside the government under the Weights and Measures Act. Government has stated that this privatization of inspections would allow for Measurement Canada to “leverage its resources fully” and “enforce its mandate”. If the bill goes to committee, clearly at that stage these claims must be examined in detail.

The government would see Measurement Canada inspectors responsible only for enforcement actions. Meanwhile, independent inspectors or authorized service providers, as the government likes to call them, would be conducting the proposed increase in inspections.

I think consumers might want to be aware of the word accountability. Effective responses to complaints must be ensured as Canadians deserve this. However, ensuring these mandatory and frequent inspections are conducted with appropriate follow-ups may not necessarily be best accomplished through out-sourcing. This is but another example of matters that must be fully explored in detail in committee.

If the government is to provide independent inspection services, how much will that cost Canadian taxpayers? Bill C-14 may lead to more competitive inspection services, but that has not yet been proven.

Under this bill, the number of inspections will rise from 8,000 to 65,000 a year. Naturally, this increase will come at a cost, and the House has a duty to see that the services cost Canadians as little as possible.

The provision of the bill on independent inspectors includes small businesses that could take on this role. We have to be sure that we understand the full impact of this provision before we pass this bill.

When I first read the bill and examined the outsourcing of inspections, I could not help but think about the first experience I had on Parliament Hill as an elected person. That was not as a member of Parliament, but as a mayor of a city. I was brought up here to be a witness, under my own steam, I might add, in case there is some inquietude about that, to give evidence with respect to water quality and water management in the country as a result of what happened in Walkerton in 2000.

Members of the House will remember with regret that neither of the two men working for the Utilities Commission in the Walkerton incident had any formal training whatsoever. The tragic results of water contamination in Walkerton will not be forgotten and should teach us all a lesson about accountable and effective inspections, no matter what the industry.

I am reminded of why engineers have a steel ring on their little finger when they graduate. It is to remind them that the construction of items under their control are very important because it was linked of course to that very famous bridge collapse, which was an engineering failure.

Every time that we outsource a government service, we should be very mindful that the service serves the public and serves a very good purpose, which, we should all remember, in the Walkerton incident did not work.

The first thing we should note today in examining the preliminary evidence before it goes to committee is that industry analyst Michael Ervin made some comments about the proposed legislation. What he said, which was illuminatory to me, was that we are debating what really is, in effect, the Weights and Measures Act anyway. As he put it:

--there are laws and regulations around the metering of gasoline through pumps already. And to my mind they are more than adequate.

The act in question requires that consumers get fair and accurate value for whatever they buy, and that measuring equipment must be held to certain standards. While the government may want to assure consumers that they are being burned by the retail gasoline industry, the effectiveness of the measures in this bill must be examined. If customers are being charged an additional $1.50 to $2 each time they fill up, they have every right to be upset. That is very unacceptable, of course. I have no doubt that in this House there is agreement that hard-working Canadians deserve that protection.

The Ottawa Citizen did a study in 2008 that revealed that of more than 200,000 government inspections in less than a decade, 6% of the pumps were inaccurate. In fact, 2% of the time, the pumps erred in favour of the consumer and 94% of inspections revealed consumers were getting what they paid for.

I likened it a little bit to my job in the House as vice-chair of the justice committee. We hear that there are vast and grave problems with the administration of justice in our community. We are beset with a new law every day, but in many cases the evidence shows that the real solution to many of the crime issues is to put in the resources with police, put in the resources with corrections officials, and I do not want to stray too far from the topic, but it is somewhat the case here. Yes, there is a problem in 4% of the cases, but is that enough to herald this as the panacea to all problems with respect to gas prices at the pumps?

Retailers evidently want a fair and level playing field with regulations that apply to all. Moreover, fair treatment of the consumer must be a priority and the amendments to regulations must be based, however, on solid evidence.

A constituent of mine, a small, independent retailer whom they call the little man, is Lyle Hogan. He is the guy who runs the station that still fills up the gas with an attendant. My 81-year-old mother searches all around town to find a gas station like that because she never quite figured out how to use those automated systems. Lyle Hogan has expressed to me some very real concerns about the laws that are applicable across this country. He told me how alarmed he was at the increased cost this legislation would visit on the independents in addition to what already occurs. His quote was, “Annual inspection is $2,000 for calibration and I am completely unaware of faulty equipment amongst others in this area”.

Mr. Hogan's worry is probably well founded because he is an honest, hard-working guy, out for the little man. It might even make it harder for the independents, who never make a lot of money in this industry, where the real problem is the concentration of ownership and the lack of competition in gas pricing in this country.

Lyle Hogan represents the hard-working Canadians whose livelihoods depend upon the retail gasoline industry. It does not matter what riding they are from. We all know them, and we also know, like the drug stores and millinery shops on Main Streets across this country, that they are a fading entity. They are the little guys. They are the Alan Jackson song, The Little Man.

We should be concentrating on the bigger issue. I hope that the debate that takes place at committee will follow a lot of the advice and information that we have received from the gas guru, my friend from Pickering—Scarborough East.

Hearsay of gross inaccuracy at the pumps in a malicious business practice about Lyle Hogan is not going to solve the issue. What is going to solve the issue about what affects Canadians is this. How often do we say the Americans are ahead of us with respect to retail price protection? They are. With respect to the Weekly Petroleum Status Reports, which come out of the energy information administration in the United States of America, they can give people like my friend from Pickering—Scarborough East the information that he needs to become the gas guru and know about the lack of competition, the wholesale industry of prices, and the substantial overvaluation of energy markets that occurs right now.

In other words, there is enough crude oil in the world. There is a supply in stock and it does not reflect the prices at the pumps. The prices at the pumps in this country are artificially high and the margin for retail operators such as Lyle Hogan might be 3¢, 4¢ or 5¢. He does not have a lot to play with.

When we talk about the retail industry, there have been mergers, acquisitions and closures to the point where in any town or city across this country, there are perhaps more gas stations, or bigger ones, but fewer owners and operators, brands, distinctions and diversification.

How is it that we can say there is probably a problem with information? We can say it because in the United States the service is there. The Americans know exactly what crude stocks there are, what prices ought to be, and what investors, through their Wall Street machinations, are doing to control upwards the price of retail gas.

Then we ask ourselves, why does any member of Parliament have to resort to an American publication and link it to Canadian stocks and the Canadian situation? The reason is because there was an idea floated around in 2005 of having a petroleum price information service for Canada, the same thing available in the United States. It has not been acted upon by the government. In fact, every inquiry to give it life has been quashed, and energy consumers, people knowledgeable in the industry, are left to use American information.

We have a situation where we do not really know what is going on in the Canadian industry. We can surmise from world crude prices. We have a concentration of ownership that is affecting the consumer dilatoriously.

Luckily enough, in my own province of New Brunswick, the provincial government saw fit to institute a regulator scheme. I am not saying it gives the right lower price that consumers deserve, because that is a Canadian issue, but it does give some regulation and some consistency over a period of time to prices, which at least allows people not to be shocked by price changes and not be subject to those long line-ups that we see in other provinces when it is announced that prices are going up or down, depending upon the market whims.

We are in May of 2010 now and the Ottawa Citizen's investigation came to light in May of 2008 with respect to pump accuracy. If Canadians had been gouged at the pumps, as the government maintained years ago, why did it not act on it sooner? I could say one word “prorogation”. That is something that we ought to bring up in this House. We ought to say that we have not been here as much as we would like to in order to speak to bills like this because the government keeps pulling the plug on legislation. It keeps pulling the plug on the democratic process and this minor fix to the bigger situation was delayed because of that.

More important, the bigger fix to the bigger issue, which is to look at the issue of concentration of ownership, the lack of information from a government agency, has been delayed even further because we have not been sitting enough. The Prime Minister and his press gang are so busy having drive-by press conferences that they do not want to really get down to the issue of prices at the pumps for Canadians.

In closing, this is a bit of a smokescreen. The bill should definitely go to committee. However, at committee, I am hoping the members of that committee discuss the real issue, which is why consumers, hard-working Canadian men and women, who have to drive their kids to school, who have to take them to minor hockey, who have to get to work, are paying too much at the pumps and why people like Lyle Hogan, who has a one-man operation, may be out of business because we have not, at this time, in this place, addressed the real issue of who is being gouged and who is doing the gouging.

I urge the government to get on this issue for the good of all Canadians.

Fairness at the Pumps ActGovernment Orders

May 12th, 2010 / 4:10 p.m.
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NDP

Claude Gravelle NDP Nickel Belt, ON

Mr. Speaker, I would like to thank the hon. member for Vaudreuil-Soulanges for her speech on this bill. Bill C-14 will privatize the inspection of gas stations. But putting that in the hands of private enterprise is a little like putting prisoners in charge of prisons, or the fox in charge of the henhouse. We can see the result of companies being left to regulate themselves right now in the Gulf of Mexico.

I would like to hear the hon. member's opinion on this. What does she think of the fact that private companies will regulate the oil companies?

Fairness at the Pumps ActGovernment Orders

May 12th, 2010 / 4:10 p.m.
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Bloc

Meili Faille Bloc Vaudreuil—Soulanges, QC

Mr. Speaker, I believe that we will have a chance to hear him speak later on. Given how often he speaks in the House, my colleague will have ample opportunity to finish his thoughts.

I would like to thank him in advance for his support for Bill C-452. The Bloc Québécois is proposing this legislation to strengthen the Competition Bureau's authority. I believe that a comprehensive strategy for dealing with increases in the price of petroleum products would close the loopholes in Bill C-14. I spoke about that strategy earlier.

The member said that he has been following this issue for about 20 years. I agree with him because I have been driving for about 20 years, and I have seen gas prices fluctuate from one region to the next. One thing I have learned in the House is that you have to have patience if you want to take on the banks and oil companies.

Fairness at the Pumps ActGovernment Orders

May 12th, 2010 / 4:05 p.m.
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NDP

Jim Maloway NDP Elmwood—Transcona, MB

Mr. Speaker, I really do think that the Bloc's Bill C-452, sponsored by the member for Shefford, has a lot of potential. I have been following this issue for probably 20 years now and there have been 125 studies done in this country. Piles of studies and thousands of dollars have all come up with the same conclusion: the authorities cannot track down the price fixing in the gasoline industry because of the Competition Act.

This bill is going to amend the Competition Act to authorize the Commissioner of Competition to inquire into the entire industry sector. I think that this Parliament owes it to debate this Bloc bill later on today and refer it to committee. I think we are going to have some real potential here for some real change.

Dealing with Bill C-14 itself, I do want to ask questions of government members, but for the last two days I have not seen one yet. I do want to talk about the whole area of—

Fairness at the Pumps ActGovernment Orders

May 12th, 2010 / 3:45 p.m.
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Bloc

Meili Faille Bloc Vaudreuil—Soulanges, QC

Mr. Speaker, I listened closely to the speeches about Bill C-14. The member for Algoma—Manitoulin—Kapuskasing was right to say that the bill needs to be studied in detail.

I, too, am worried that the oil industry has been asked to police itself. Oil companies are being asked to evaluate how well they respect the laws. That is incredible. They are both judge and judged. The Bloc Québécois has the solution and it is Bill C-452, which will be debated a little later today.

Bill C-14 is also of direct interest to me. I often travel back and forth between Ottawa and my riding of Vaudreuil-Soulanges. Obviously, I have to take my car. Every time I stop to fill it up at a gas station, I cannot help but wonder why prices vary so much from region to region. In the same city or an area of a few kilometres, the prices may be the same or they may differ, oddly enough, by a number of cents a litre.

I often wonder if the prices at the pump are accurate. Those are a few reasons why I am interested in today's debate. I think that Bill C-14 is a good start, and because of that, I agree with it in principle. It would amend the Electricity and Gas Inspection Act and the Weights and Measures Act. However, the bill does not directly address collusion problems amongst oil companies, nor does it effectively prevent sudden gas price increases. I still believe that we need to continue our efforts in this area and encourage the members to pass Bill C-452.

In order to better understand the Bloc Québécois' position, it is important to understand what this bill is proposing. As its title indicates, the bill would make two amendments to two different acts. It would amend the Electricity and Gas Inspection Act by providing for higher maximum fines for offences, as well as punishing repeat offenders. It would also amend the Weights and Measures Act to require that retailers cause any device that they use in trade or have in their possession to be examined within a prescribed period. Non-compliance could result in penalties.

Bill C-14 introduces fines for violations of the Electricity and Gas Inspection Act. An inspector who noticed a violation would be able to impose a penalty on the offender.

In addition, a person who wanted to contest a fine would have to prove that he had exercised due diligence to prevent the commission of the violation.

Another interesting point is that the penalties can be cumulative. A violation that continues for more than one day is considered a separate violation for every day during which it continues. This measure is more stringent, because it requires offenders to act quickly and make the necessary changes to comply with the act.

Still in the section on amendments to the Electricity and Gas Inspection Act, Bill C-14 would allow the Minister of Industry to make public the names and address of persons who had violated the act. The advantage of releasing this sort of information is that people could avoid offending retailers.

We noted that a violation under the act would not constitute a Criminal Code offence, which means that an individual found guilty under Bill C-14 would not have a criminal record. This should be examined in more detail in committee.

Bill C-14 also amends the Weights and Measures Act. One of these amendments would allow inspectors to enter a retailer's premises. A government-appointed inspector who had reasonable grounds to believe that a violation had been committed could examine and seize any document that could prove that there was a violation. Under this provision, the inspector could even limit access to the premises and require that the retailer stop operating faulty equipment.

Bill C-14 provides for large increases in the penalties under the Weights and Measures Act. A person found guilty under the act would not be fined $1,000, as now, but up to $10,000, in addition to being liable to imprisonment of not more than six months for a first offence.

In the case of a first offence prosecuted by indictment, the fine is increased to $25,000 and can be accompanied by a maximum prison sentence of two years. In the case of a re-offence, the bill increases the maximum fine to $20,000 and if a repeat offender is tried for another conviction on indictment, the fine can go up to $50,000 with a maximum prison sentence of two years.

I am very anxious to hear the minister's arguments on this once public servants are invited to appear before the Standing Committee on Industry, Science and Technology to justify these sentences and elaborate on the problems at the pumps.

Much like the amendments to the Electricity and Gas Inspection Act, the proposed changes to the Weights and Measures Act will allow for cumulative sentences to be imposed for each of the days the offender is found to be in violation. The bill introduces stricter penalties and allows for cumulative sentences. Repeat offenders will be punished. That is basically what the bill aims to do.

The Bloc Québécois has several concerns. When the Conservative government prorogued Parliament in December 2009, the Bloc Québécois began a pre-budget tour. I met with many citizens and various associations from Vaudreuil-Soulanges to find out what they wanted and what they expected from the budget. These meetings confirmed that the public's main concerns are the environment and the economy. The Bloc Québécois' positions are explained in the document Saisir l'occasion pour le Québec.

As I said in my speech, the Bloc Québécois supports Bill C-14 in principle, but Bill C-452 is also a direct response to the problems related to competition. My colleagues, the hon. members for Shefford and Chicoutimi—Le Fjord, will discuss that a little later today.

The Bloc Québécois' Bill C-452 addresses the flaws in Bill C-14. At the risk of repeating myself, we have some concerns about Bill C-14, but since we are a responsible serious party, we are suggesting solutions.

In response to Bill C-14 and the shortcomings of the measures put in place by the January 2009 budget implementation bill, we have introduced Bill C-452, which would give real powers to the Competition Bureau. The Bureau could act on its own and initiate inquiries, without waiting for permission from the minister or for a complaint to be filed. If the Bureau had reasonable doubts, it could investigate.

Bill C-452 would strengthen the Competition Bureau and would better protect the public against the actions of some businesses, which might take advantage of their position to unfairly fleece and gouge consumers.

We have other possible solutions. My Bloc Québécois colleagues and I strongly believe that we must adopt a comprehensive strategy to combat the rising cost of petroleum products. There are three criteria needed to apply this comprehensive strategy.

The first criterion to make our comprehensive strategy a success is that we must continue to support initiatives that help us decrease our dependence on oil. The rising cost of oil is making Quebec poorer. Increased prices affect the economy in many other ways. Increased exports of Alberta oil tend to increase the value of the Canadian dollar. Our manufacturing companies are the ones who suffer.

The Bloc Québécois has three ideas to decrease our dependence on oil, and my colleagues can read about them in detail on the Bloc Québécois site, because the document is public.

We must increase the budget of the ecoEnergy for renewable heat program, and expand its scope to solar thermal power, to include forest biomass.

We need a program to support the use of forestry byproducts in energy and ethanol production. We have to stimulate new product research and development. We can do this by offering refundable tax credits for research and development so that companies can benefit even if they are at the development stage and are not yet making a profit.

There are many other suggestions and ways to reduce our dependence on oil. We just have to be bold and focus on the importance of acting now to help the environment. We need to think about what consumers, what our fellow citizens, what Quebeckers are really paying for when they use oil products.

Bill C-452 meets one of those criteria. Its goal is to discipline the oil industry. As parliamentarians, we have to show people that we are ready to protect their interests.

I encourage members to discipline the industry by voting for Bill C-452 because it gives more powers to the Competition Bureau. The government should commit to setting up a petroleum monitoring agency. It is time for oil companies to respect people. They have to be accountable.

The final criterion is to make the oil industry contribute. The price of oil is going up, which results in higher prices for transportation and many consumer goods. Because of this, the oil industry is raking in huge profits. The very least these companies can do is pay their fair share of taxes.

As part of our comprehensive strategy to address the rising cost of oil products, we want the government to eliminate tax breaks. In 2003, the government cut oil companies' taxes from 28% to 21%. In 2007, the Conservative government proposed another tax cut, and according to the 2007 economic update, oil companies will be taxed 15% in 2012. Why should such a rich sector of the economy benefit from so many tax breaks?

The oil industry needs to be part of the solution. The $3.6 billion pocketed by oil companies is not available to the public. That money could be reinvested in society.

Our comprehensive strategy to address rising oil costs is reasonable and feasible. There are only three ways to change the way we deal with oil. We have to reduce our dependence on oil, make the oil industry pay its share by eliminating tax breaks, and discipline the oil industry with Bill C-452.

I will give the House a short overview. In May 2003, before the Standing Committee on Industry, Science and Technology, the commissioner of competition pointed out that the Competition Bureau did not have the authority to initiate an inquiry.

Since 2003, subsequent governments have not taken action. The government never takes action when the price of gas fluctuates. It believes its inertia is justified by the fact that the Competition Bureau is not able to prove that there are agreements among oil companies to fix the price of gas.

Fairness at the Pumps ActGovernment Orders

May 12th, 2010 / 3:40 p.m.
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Liberal

John Cannis Liberal Scarborough Centre, ON

Mr. Speaker, the thing that stood out in my mind as the member was speaking was that Bill C-14 allows the industry to police itself. That is kind of scary for me, given what is going on at the pumps.

A year and a half ago we were paying almost double per barrel what is being charged now and the prices at the pump were about $1.00 or $1.01. The prices now are about $1.00 or $1.01 and the price per barrel is half the price what it was.

There has to be some regulation. If we are allowing the companies to police themselves, God knows what is going to happen tomorrow. Could the member elaborate on that for us?

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May 12th, 2010 / 3:35 p.m.
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NDP

Claude Gravelle NDP Nickel Belt, ON

Mr. Speaker, Bill C-14 will increase fines and introduce administrative monetary penalties. The fairness at the pumps act proposes to strengthen consumer protection and provide greater deterrence against inaccurate measurements by increasing court imposed fines and mandatory inspections. The fairness at the pumps act proposes to increase retailer accountability and use of private sector authorized service providers. Mandatory inspections would be conducted by authorized service providers. Fees for independent inspection services would be determined by market forces. It is estimated that the number of annual gas pump inspections would increase from 8,000 to approximately 65,000.

Could the hon. member for Algoma—Manitoulin—Kapuskasing tell me what the problems are with the bill?

The House resumed from May 10 consideration of the motion that Bill C-14, An Act to amend the Electricity and Gas Inspection Act and the Weights and Measures Act, be read the second time and referred to a committee.

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May 10th, 2010 / 6:25 p.m.
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NDP

Carol Hughes NDP Algoma—Manitoulin—Kapuskasing, ON

Madam Speaker, the speech by my colleague from Trinity—Spadina was all about accountability, which we have not seen from the Conservative government. The deregulation of Measurement Canada and having industry investigate itself is the same as the Conservatives saying they are going to be tough on crime and then turning around and saying that the offenders should regulate themselves.

I am pleased to have an opportunity to comment on Bill C-14, the fairness at the pumps act. As members of the House may remember, an investigation by the Ottawa Citizen revealed that between 1999 and 2007, government inspections of over 200,000 fuel pumps found that about 5% of the pumps delivered less fuel than reported on the pump display. The government inspection data showed that about one-third of Canada's gas stations, or about 14,000, had at least one faulty pump.

New Democrats certainly have some concerns with this bill. Most of them have been heard by now. Still, it is certainly worth repeating some of them for the benefit of the people who may have just tuned into this debate.

When we hear Measurement Canada say that 5% of the pumps are delivering less fuel than reported on the pump display, we feel even more vulnerable. There are major concerns with what is happening. I hear it constantly from people in my riding with regard to the price of gas, the fact that the measurements are not correct, and temperature comes into play as well.

It will come as little surprise to most of us that gas prices in my constituency are through the roof. In the rural parts of Canada, people pay more for gas than people pay in the cities. Today the price of gas in Elliot Lake is $1.053. In Kapuskasing it was $1.10 this morning. In Sault Ste. Marie it was around $1.069 and in Sudbury it was around $1.049.

I travel a lot. My riding is over 102,000 square kilometres in size. I still cannot figure it out because I can drive from Sudbury, where the price is anywhere from 99¢ to $1.03, but when I get to Nairn Centre, which is not even an hour away, the price of gas there will be either 2¢ higher or 2¢ lower than the price in Sudbury. Then another 20-minute drive away and the price of gas will have jumped by 5¢. Is that fair?

Fairness at the Pumps ActGovernment Orders

May 10th, 2010 / 6:05 p.m.
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NDP

Olivia Chow NDP Trinity—Spadina, ON

Obviously I have touched a raw nerve somewhere here.

That contrast is quite stunning. We know, with the HST coming in July, that $2,000 to $5,000 will disappear from a family's pocket, and that was passed in two days. In this case, however, when millions of dollars are being lost at that pumps, no action has been taken. It takes a long time.

Maybe we should not be surprised. Even though we have raised the issue of tax subsidies to big oil and gas companies over and over again, we still see at least $1.2 billion in tax incentives going to the big oil and gas companies that are making billions of dollars of profits. We have noticed that there is a bill that is about to get third reading with the support of the Liberal party and members of Parliament here, Bill C-9, which would again give these very profitable oil companies a total of $6 billion with all the corporate tax cuts.

In the other bill, we have seen that oil companies would be able to skirt around environmental assessments. Also in that bill, environmental assessments are being removed. Companies do not need a federal environmental assessment if they get a few dollars of federal funding.

A different kind of assessment or check and balance is supposed to be done through the environment side. Instead, however, whether or it is drilling or oil sands explorations, it will to be done now through the National Energy Board. It apparently has nothing to do with the environment. We just recently had a huge oil spill that is having a devastating negative impact on the environment, wildlife, birds and the species in the water. This whole addiction to oil is really quite astounding.

Bill C-14 does not deal with the price fluctuation. Sometimes the price could be at an all-time low in terms of gasoline prices and yet at the pump it is high. All of a sudden it goes up to $1.20 for no reason. It is supposed to be about supply and demand but it seems that often there is no connection.

The bill also has no increase in the number of government inspectors. It is all done by non-governmental inspections. Government has a role to play, which is to inspect to ensure that industry is doing the right thing, and yet that is not in this bill.

The bill does not establish an ombudsperson, something that the NDP has asked for over and over again. We need an independent office to evaluate the problems, investigate complaints and to ensure consumers are given justice and fairness. It is not here in this bill and it is not fair.

What else is not fair? If people were being cheated, they would think that they would get some of that money back. In this bill, even though the government would be collecting more fines, which we support, the bill says that the government would be fining minor offences up to $10,000, major offences up to $25,000 and new fines for repeated offences up to $50,000. Hopefully the government will send a message out there and fine a few gasoline companies.

However, one would think that if the government were collecting a few dollars out of it, that it would at least compensate and ensure the gas companies compensated and refunded those who were being ripped off, but no, there is nothing in here to protect the consumers. This is, in many ways, really unfair because every dollar counts, especially if and when the price of gasoline goes up.

What else does it not do? It does not actually repay the GST. The gas tax right now is 10¢ per litre but if the consumers are being shortchanged, which the last I saw amounted to $240 million, one would think that with the taxes that are charged on these so-called phantom purchases at least there should be a refund on the taxes being collected on the purchase. The bill says nothing about a tax refund or any type of compensation for those who have been ripped off. It contains nothing to deal with the price fluctuations and nothing to protect the consumers. It says nothing about an ombudsperson and there is no place to file a complaint. It is no wonder the government is known to just make a lot of noise. It makes it appear as if something is being done but it takes very little action.

Our consumer critic and industry critic will be making a lot of amendments when this bill comes to the committee and if the Conservatives and the Liberals really want to protect consumers, they will support the kinds of recommendations and amendments that the New Democrats will be pushing.

I suspect that this bill, unfortunately, may not pass until the fall. With long weekends and the summer coming up, how will people who are travelling to visit their friends and families protect themselves? I looked up some pointers. One of the pointers that I found quite fascinating was that we should put in 10 or 20 gallons and then multiply the price by 10. We would then know precisely how much we were paying and know exactly the amount of gas that we paid for. It looks like the consumer needs to resort to those kinds of activities to protect themselves since the Conservative government, unfortunately, is dragging its feet and not taking real action.

We will support different aspects of this bill, such as the mandatory inspection frequencies and the additional fines, but we will not support using private sector authorized service providers. We will not support the kind of privatization of inspections that we see in front of us because we believe that regulations put out by government should be done by government. We have seen far too many times that when we privatize inspections, it just means that the retailers end up having to pay more and the consumers continue to get ripped off and hosed.

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May 10th, 2010 / 5:35 p.m.
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NDP

Bruce Hyer NDP Thunder Bay—Superior North, ON

Madam Speaker, I am very grateful for the opportunity to speak to the government's Bill C-14. What it is calling a fairness at the pumps act seems to me to have more to do with politics than real fairness.

I was particularly impressed with the long, detailed and interesting speech by the member for Pickering—Scarborough East. He seems to have identified what I have identified, that this is mostly about what the current government has been very good at, very skilfully and successfully, quite often, at changing the channel on what the real issues are.

As I read between the lines, along with the hon. member for Pickering—Scarborough East, this deals with a lot more than just pumps and a lot more than just fixing gas pumps with small errors in them. It would amend the Electricity and Gas Inspection Act and the Weights and Measures Act and would increase mandatory inspection of measuring devices in a whole host of industries like dairy, retail, food, fishing, logging, grain, field crops, mining, et cetera. However, the way it is being marketed and sold here is that it is supposedly about the petroleum sector.

There are about 125,000 gas pumps in Canada, with about 60,000 of them to be inspected every year for accuracy under this bill. Why does this come all so late? It was over two years ago that the Ottawa Citizen and our party in the House reported on investigations that showed government inspections found that about 5% of pumps delivered more or less fuel than reported in the pump display on pumps across Canada. In the 2008 election campaign, the Conservatives were emphatic in saying that they would take immediate action. That is two years of consumers getting hosed, on average, twice a year per consumer. The government has collected taxes on all those overcharged consumers during that time. Why did the government not act sooner?

One thing that is interesting about the bill is it would outsource inspections on all sorts of measuring devices, including gas pumps, to private companies and private inspectors. There would be about 400 to 900 private sector inspectors required to carry out the inspections of the pumps alone. This would add perhaps $2 million in costs for the taxpayers each year. There would be the question of oversight of all these private inspectors. What is to stop a company in the oil business from having its inspectors in this position in a biased position?

A lot of questions are left unanswered by the bill. One problem the bill tries to solve is that while occasionally the pumps give consumers extra gas they did not pay for, far more often they give them less gas than they paid for. That can hardly be coincidental. As a former scientist, the degree of difference here does not seem to be random or accidental.

The bill would increase fines for pump discrepancies to $10,000, or $25,000 for big offences, and would add new fines of $50,000 for repeat offenders.

However, the biggest problem is not inadequate fines right now. Getting caught with inaccurate pumps already results in fines. The problem is authorities do not have the investigative power to gather evidence to impose fines where they are needed in the first place, not with inaccurate pumps, but with the price of gas itself.

Gas station owners should have properly calibrated pumps, and in fact the vast majority do. However, targeting them with more frequent inspections and higher fines is missing the big mark. The bill would use them as scapegoats, and the government seems to be unwilling to tackle the real problem. The bigger problem is not faulty pumps. It is high gas prices and unconscionable margins and probably collusion and price-fixing, prices among competitors that mysteriously go up in lockstep with one another and prices that shoot up quite quickly when the price of oil rises, but never seem to fall very fast or very far when the price of oil drops.

The real problem is that once again we are changing the channel away from the real issues. My region of northwestern Ontario knows this all too well, perhaps better than almost anywhere in Canada. My office hears over and over again from people who feel they are getting hosed. I do not blame them. Over the last 48 hours, eight out of the top ten most expensive pump prices in Ontario were in northwestern Ontario and the other two were in northeastern Ontario. In fact, our gas is usually more than 20¢ a litre more than in most parts of Ontario or in Manitoba.

This weekend while gas prices were as low as 89¢ a litre in Ottawa and 95¢ in Toronto, they were $1.10 or more in Thunder Bay, $1.13 in Terrace Bay and $1.15 in Longlac, among some of the highest prices in Canada. It is outrageous and fines for faulty pumps will not fix this. The problem is not with the pumps and it is not with the small gas station owners either for the most part, who as I said, the vast majority are honest and have accurate pumps. Most do not make very good margins themselves. Most do not even set the prices. It is the big oil companies that set those prices.

If we want to help a minority of consumers getting cheated at faulty pumps twice a year, that is okay. However, what about helping the vast majority of Canadian consumers who are getting gouged every time we fill up on gas? There are lots of unanswered questions. Why are prices in some regions like northwestern Ontario 25% higher most of the time? Obviously, different provincial taxes and periodic problems with refinery supply and shipping play a role in gas prices. The freight cost of transporting gasoline to the northwest is often given as a reason as well, but other regions in Canada just as far away do not have a whopping 25% price difference. As Thunder Bay's the Chronicle Journal newspaper wrote on July 10 of last year when things were really out of hand:

—the one definitive study into city gas prices...determined that prices here should be a maximum of only four cents a litre higher than the rest of Ontario.

What is needed is a public inquiry into price fixing in the gas market and industry oversight with real teeth. I know that when my colleagues in the NDP have called for public inquiries before, the government has suggested that consumers should take their concerns to the Competition Bureau. It knows full well that the Competition Bureau cannot do anything without a smoking gun. About the only time something really gets done is when an informant comes forward from inside the scheme, like we saw in the Quebec gas fixing cartel in 2008.

Virtually all the convictions from price fixing in the last two decades come from that one single case because someone on the inside came forward. In that case, the Competition Bureau commissioner at the time, Sheridan Scott, said an overwhelming majority of gas businesses in the markets involved were accused of participating in the scheme.

Eleven companies were charged with things like illegally fixing gas prices. They were able to convict four and only because they had an informant. I wonder how much similar activity goes on today across Canada that we cannot prove because there are no informants tipping the Competition Bureau off and the bureau does not have the authority to perform more than a cursory investigation of any consumer complaints. It can only investigate violations to the Competition Act, so a great majority of gas price complaints can go nowhere.

I hope the government will be open to starting a real inquiry into the matter and a public investigation of what can be done to really improve the situation for consumers.

One thing my party has been calling for is a gas price ombudsperson. Since the Competition Bureau is so limited in what it can do, we need an ombudsperson who could handle public complaints and give us strong and effective consumer protection.

Our member for Hamilton Mountain has tabled Bill C-286, which would do just that. It would enable Parliament to appoint an independent ombudsperson to investigate complaints about gas pricing and report to the ministry of industry if it is not satisfied with the response from the oil or gas supplier.

If given adequate investigative powers, the ombudsperson would help provide strong, effective consumer protection, including fines of half a million dollars if necessary, to ensure the really big offenders did not get away with swindling consumers. It would help ensure that we paid a fair price for gas so small and independent retailers would finally have proof that they were the good corporate citizens, as most of them are. It would ensure there would be greater oversight and accountability on the big oil companies. It is these big offenders and big distributors we need to go after, even more than those small business people with faulty pumps or the rare unscrupulous gas station owner who might nickel and dime customers.

There is one more thing I would like to bring up when it comes to fairness at the pumps.

No discussion of gas fairness is complete without talking about the harmonized sales tax. As we know, the HST being imposed by the Conservative government on consumers will raise the price of gasoline by 8% in Ontario. This price hike is orders of magnitude more costly than any savings Bill C-14 might ever bring to consumers.

Passing Bill C-14 off as a magic bullet to fix gas gouging, as the government is doing, while hiking gas prices across the board, is the biggest bait and switch in gas marketing history. It has been calculated that the average family of four, through the HST in Ontario, will be hit with an increase of $232 per year, even more in Thunder Bay where it is based on a higher price, and about $900 million across Ontario each year. It is a tax grab.

The Conservative government is tabling a fairness at the pumps bill to crack down on the 5% of pumps that are faulty, but hitting 100% of pumps with the biggest gas tax hike in history. Is this what Conservatives think of as fairness?

To conclude, this bill pays lip service to controlling unfair business practices in the sale of gas. Significant measures need to be added to the bill to make it really worthwhile for Canadian consumers who need it desperately. Do the Conservatives really care about consumers? Do they care about taxpayers? Do they care about average Canadian citizens, or do they really just care about big oil and oil and gasoline distributors?

It is my understanding that the amount of oil and gasoline that we export to the United States is roughly equivalent to what the east coast imports from Saudi Arabia and Venezuela. We know where the real priorities of the Conservatives lie, especially the Alberta-based Conservatives.

I hope the government will prove me wrong and will be open to stronger consumer protection measures in Bill C-14. It will be a litmus test to see whether the government really wants to tackle gas price gouging or if it is all just political positioning.

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May 10th, 2010 / 5:30 p.m.
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NDP

Carol Hughes NDP Algoma—Manitoulin—Kapuskasing, ON

Madam Speaker, I thank my colleague for his fine speech on Bill C-14. It is clear that an investigative process will not help individual people. I agree with what the member said about not letting the industry govern itself.

There is also the fact that a lot of taxes were paid on gasoline that people never received. So I am wondering if the member agrees that we need a better process for ensuring that people can file complaints, and for refunding certain taxes or services that consumers never received.

Fairness at the Pumps ActGovernment Orders

May 10th, 2010 / 5:30 p.m.
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Bloc

Robert Bouchard Bloc Chicoutimi—Le Fjord, QC

Mr. Speaker, the government could have acted more quickly, especially since, as the member mentioned, a report was submitted in 2008 and a measure is now being proposed two years later.

In Bill C-14, the government talks about better prices resulting from competition, having more competition and having prices that foster competition. I believe that Bill C-14 does not truly address the issue of competitive pricing. It responds to the fact that the consumer purchases a certain quantity. However, the aspect of competition is truly set aside. There should be measures that deal not just with the quantity purchased but also the real price to be paid. To arrive at the real price, there must be competition and, on that matter, the bill is silent.

Fairness at the Pumps ActGovernment Orders

May 10th, 2010 / 5:05 p.m.
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Bloc

Robert Bouchard Bloc Chicoutimi—Le Fjord, QC

Mr. Speaker, I am pleased to rise today to speak about a subject that affects a number of citizens. Everyone has an opinion about the price of gasoline and how that price is calculated. In past years, some reports and newspaper articles shed a light on gas pumps that were not accurately measuring the quantity of gas at some retailers. Consumers were frustrated, especially since at the time, gas was even more expensive than it is now. Bill C-14 was introduced in response to these reports.

The Bloc Québécois believes that it is important to modernize the legislation to guarantee better consumer protection and to deter businesses that could profit from these inaccuracies. The government must act as quickly as possible. But first, I would like to outline the position of the Bloc Québécois before I talk about our concerns about this bill.

I would like to begin by saying that the Bloc agrees with the principle of Bill C-14. However, the bill does not respond directly to the issue of collusion, such as recently came to light in Quebec, nor does it effectively prevent sudden gas price increases.

This is an important issue for the Bloc Québécois and we believe that we must continue to try and respond effectively to gas price increases with Bill C-452 because Bill C-14, which we are talking about today, still does not allow the Competition Bureau to initiate an inquiry. It has to wait until it receives a complaint from an individual before launching an investigation. The Competition Bureau does not have the power to investigate if it has not received a complaint.

Although the Bloc Québécois agrees with the principle of Bill C-14, the bill is not an end in itself. It does not deal with the major issue of apparent collusion in this industry. We believe that it is time to make amendments to the Electricity and Gas Inspection Act and the Weights and Measures Act.

First, any retailer that violated the Electricity and Gas Inspection Act would automatically receive a fine of up to $2,000. Inspectors who discover the violation would issue a ticket ordering the offender to pay the fine. The offender could then pay the fine or contest it within the timeframe and according to the terms of the ticket.

The defendant could present a due diligence defence, demonstrating that he had exercised due diligence in order to prevent the offence from being committed. Consequently, it would be up to the retailer to prove that he is not guilty, and there could be additional penalties if the retailer continues to operate in violation of the law.

However, the most important thing, I feel, is that the act would allow the names of offending businesses to be published. In an area such as gasoline sales, if a retailer were found guilty, there would be a serious impact. Word travels quickly in some neighbourhoods and since there are numerous gas stations, some businesses could lose customers. This measure would definitely force certain retailers to obey the new law.

Second, the amendment to the Weights and Measures Act will allow authorities to impose much stiffer fines on offenders.

Under the new provisions of this bill, government appointed inspectors will be authorized to enter the premises where they have reasonable grounds to believe that an infraction has been committed. They will be authorized to examine, seize and keep anything found there, use any computer or communication system found there and prepare documents based on that information. They can also restrict access to the premises and force the shutdown of defective equipment.

As is the case with the Electricity and Gas Inspection Act, a retailer who violates the law repeatedly over several days will face cumulative sentences for each of the days.

Bill C-14 also amends section 35 of the Weights and Measures Act to increase the penalties imposed on offenders. In the case of a first offence, a conviction will carry a maximum fine of $10,000 and/or up to six months of imprisonment.

In the case of an offence prosecuted by indictment, the maximum fine will be $25,000 and/or up to two years of imprisonment.

In cases of repeat offences, the maximum fine for an offence punishable on summary conviction will be $20,000, although the maximum prison time remains unchanged at six months.

If the offence is prosecuted on conviction on indictment, the maximum fine will be $50,000, still with the possibility of a maximum prison sentence of two years.

Lastly, a fine of $10,000, or $20,000 in cases of repeat offences, has been established for offences that are not already covered by the legislation.

Bill C-14 is not meant to frighten retailers, but simply to correct a piece of legislation that no longer meets current standards.

It is only natural that, in 2010, inspectors should be able to ensure that consumers are not being cheated. Consumers must receive the amount they pay for. They must get their money's worth.

All the same, we do have some concerns about the bill, and we intend to raise certain issues when this bill goes to committee for examination.

We believe that Bill C-14 could have included an amendment to the Competition Act. The government should use this bill as an opportunity to introduce additional measures to protect consumers.

I have been a member of the House of Commons since June 2004, and every time we have debated the price of gas and rising prices, the government, be it Liberal or Conservative, has always said the same thing: their hands are tied because the Competition Bureau found no evidence of price-fixing among oil companies. There was therefore no problem.

What we really need to grasp here is the fact that the Competition Act has some major loopholes. The Competition Bureau cannot launch an inquiry of its own accord. Inquiries can take place only at the minister's instigation or if a consumer, a legal entity or otherwise, files a complaint.

I know the government says that it implemented measures to fix the problem as part of the 2009 budget implementation act. However, these new provisions still do not enable the Competition Bureau to inquire of its own accord or to take this kind of initiative.

The inquiry process cannot be launched until a complaint is received. That is how it works right now.

In fact, that is why we believe that the Bloc Québécois' Bill C-452 is still needed. It would enable the Commissioner of the Competition Bureau to inquire into an industry sector if he or she deems it necessary to do so. As it stands, Bill C-14 does not address that issue.

Bill C-452 gives the Competition Bureau the power to take the initiative to carry out real inquiries into the industry if it has good reason to do so, which is not something it can do right now. It cannot act until it receives a complaint.

It goes without saying that if we pass such a bill, the Competition Bureau will be far better equipped to fight companies that seek to take advantage of market dominance to fleece consumers.

I hope that my colleagues of all political stripes in the House will tell us what they think of Bill C-452 and whether they agree with us about the Competition Act's shortcomings. As I said before, the current Competition Act does not allow the Competition Bureau to hold inquiries of its own accord. It cannot launch an inquiry unless it receives a complaint or is authorized to do so by the minister.

For years we have also been calling for a petroleum monitoring agency to closely monitor the price of gas and to address any attempt at collusion or unjustified price increases.

The Bloc Québécois is not alone in recommending changes. For years we have been repeating the recommendations of the Standing Committee on Industry, Science and Technology made in November 2003. The federal government has never done anything to help consumers and has a fine opportunity here to set up a system to monitor the petroleum industry.

In November 2003, the Standing Committee on Industry, Science and Technology strongly recommended the creation of an agency to monitor the oil sector. A committee would be asked to submit an annual report to Parliament on the competitive aspects. The creation of such an agency would enable the government and us as legislators to keep a close eye on the industry.

To the Bloc Québécois, there is no doubt that the Competition Bureau must have more freedom to act and more discretionary power over its inquiries. The Competition Bureau must have access to all documentation when conducting an inquiry. The Competition Bureau could then effectively play its role as an advocate for competition. When there is competition, the consumer pays a fair price.

Only if it is given more responsibility can the Competition Bureau undertake a real inquiry into the true nature of the activities of an industy sector.

Today we are no further ahead than we were seven years ago. Bill C-14 is a step in the right direction, but it is just the first step. For a long time now, the Bloc Québécois has been urging the government to take action to deal with the high prices of petroleum products. Bill C-452 is just the first step in fighting the high price of gas.

Bill C-452 aside, the Bloc Québécois is more convinced than ever that the industry must do its fair share. With skyrocketing energy prices and the oil industry's profits, the economy as a whole is suffering while the oil companies profit. We have to do away with the fat tax breaks the oil companies are getting.

One year after coming to power, in its 2007 economic statement, the Conservative government announced additional tax cuts for the oil companies, which will see their tax rate go down to 15% in 2012. Canadian oil companies will pocket nearly $3.6 billion in 2012 alone because of these tax breaks.

Third, we must reduce our dependence on oil. Quebec does not produce any oil, and every drop we consume makes Quebec poorer, in addition to contributing to global warming. The Bloc Québécois therefore proposes that we reduce our dependence on oil.

In 2009 alone, Quebec imported $9 billion worth of oil, less than usual because of the recession, but in 2008, oil imports totalled $17 billion, up $11 billion from 2003.

To reduce our dependence on oil, the Bloc has proposed substantial investments in alternative energy to create a green energy fund, launch a real initiative to reduce our consumption of oil for transportation, heating and industry, including an incentive to convert oil heating systems, and introduce a plan for electric cars.

We have to get ready, because by 2012, 11 auto manufacturers plan to introduce some 30 fully electric and hybrid models, more reliable cars with better energy efficiency and much lower operating costs than gas-powered cars.

I do not want to get away from the objectives of Bill C-14, but for the Bloc Québécois, any discussion of oil consumption has to include a real plan and a structure for attaining these three goals.

In closing, I will briefly go over the three steps to a more effective law. First, we have to bring the industry in line by giving the Competition Act more teeth. Second, the industry has to pay its fair share of taxes, which means doing away with fat tax breaks. Third, we have to reduce our dependence on oil by, among other things, introducing incentives for consumers to buy electric vehicles.

Better ways to prevent fraud, as Bill C-14 is proposing, are needed, but we must introduce measures that will really benefit us in future, with a comprehensive action plan.

Fairness at the Pumps ActGovernment Orders

May 10th, 2010 / 5 p.m.
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Bloc

Robert Bouchard Bloc Chicoutimi—Le Fjord, QC

Mr. Speaker, I have the pleasure of serving on the Standing Committee on Industry, Science and Technology, so I know the member who spoke very well, since we have been working together on this issue in committee for a few months now. The hon. member has often seemed to be much more reasonable than his own party.

I believe the purpose of Bill C-14 is to ensure that consumers receive the correct amount of gasoline for the price they are paying, but it does not propose a measure to control gas prices. We need such a measure. Consumers are not paying and will not be paying a fair price, because competition does not work the way it should.

Can the member tell me why the Conservatives did not put any measures in Bill C-14 that would encourage competition and allow consumers to buy gas at a fair price?

Fairness at the Pumps ActGovernment Orders

May 10th, 2010 / 4:50 p.m.
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Conservative

Dave Van Kesteren Conservative Chatham-Kent—Essex, ON

Mr. Speaker, I wish to thank the House for giving me this opportunity to voice my support for the fairness at the pumps act, an act that upholds the integrity of many Canadian industries, an act that boosts consumer confidence and promotes competition in the marketplace, and an act that honours the promise my hon. colleagues and I made to Canadians when we formed this government.

I urge members of the House to recall that promise now, to remember the events of two years ago. At that time, gas prices were rising steadily across the country. With each passing month Canadians were pressed to dig deeper into their pockets to drive their children to school, commute to work, and to purchase consumer goods transported long distances to local stores. By spring, the cost of fuel was reaching historic highs.

That is when the news hit. Some retailers were capitalizing on the hardships of Canadians fraudulently. Media outlets covered the story recalling that as a result of inaccurate measurements at the pump, many people paid for fuel they never received. Canadians cried foul and rightly so. The fundamental rights of consumers had been violated. The vital trust between buyers and sellers had been broken. The time-honoured principles that formed the very basis of this country's market economy had been dishonoured.

The Government of Canada took action immediately. We vowed then and there to amend the Electricity and Gas Inspection Act and the Weights and Measures Act. We vowed to ensure that people across the country receive what they pay for at the pumps. We vowed to protect consumers in all trade sectors that depend on accurate measurements of goods.

We made a promise in 2009. Today, we keep that promise. We keep that promise through the introduction of the fairness at the pumps act, a piece of legislation that holds retailers accountable to buyers for the volume of product sold, that enshrines consumers' rights to know what and exactly how much they buy of any product, and that promotes fairness, honesty and decency. These are the values all Canadians cherish.

I am sure many members of the House agree with me. Such legislation is vitally necessary, but will Bill C-14 be effective? Will Bill C-14 accomplish the goals to which it aspires? Will Bill C-14 prevent fraud in the retail petrol sector? These are valid questions.

Too many well-intended laws lack the robustness needed to bring about real change. The Electricity and Gas Inspection Act and the Weights and Measures Act are proof enough. By virtue of these laws it has long been a criminal offence to cheat the measurement of goods and services and so deceive consumers. Still, many retailers fail to follow the letter of the law.

In 2006-07 Measurement Canada made it a priority to get to the bottom of the issue. Indeed, the special operating agency declared its resolve to address the problem of measurement inaccuracy in eight trade sectors, including the retail petroleum sector in Industry Canada's 2006-07 report on plans and priorities.

Since then, Measurement Canada has consulted extensively with industry leaders, small business owners and with members of the public. In each discussion one truth continually resurfaced. One truth that now provides the rationale for the specific amendments to the Electricity and Gas Inspection Act and the Weights and Measures Act presented in the fairness at the pumps act.

There are two types of non-compliant retailers. There are retailers who mislead consumers inadvertently and much more seriously, there are retailers who cheat consumers maliciously.

Let me speak first of all to those who mislead consumers inadvertently. By and large, these are honest retailers. These are decent, otherwise dependable men and women who through ignorance or negligence fail to monitor and maintain the accuracy of their equipment.

At present, the only means to punish even minor contraventions to the Electricity and Gas Inspection Act and the Weights and Measures Act is in the courts. Prosecution, however, is not always the most appropriate means to penalize careless retailers. After all, these are not necessarily felons. These are not people whose actions are so monstrous as to warrant a lifelong criminal record. These are people who should be warned, who should be disciplined, and who should be taught to be accountable for the distribution of their products and services.

For those retailers the solution is simple: more frequent inspections. Under the fairness at the pumps act, businesses would be required to have the accuracy of their gas pumps or other measurement equipment validated and certified regularly by the authorized service providers trained to meet Measurement Canada's performance criteria. Retailers found to be non-compliant with consumer laws would face monetary penalties in line with the severity of their offence.

What about retailers who cheat consumers maliciously? What about the second type of non-compliant retailer who knowingly undermines the accuracy of his or her devices so as to profit at the expense of others? Periodic audits of measurement accuracy are not enough to protect Canadians from such racketeers. Strong enforcement mechanisms are necessary.

Here is where the existing legislation falls flat. At present, the maximum fine for non-compliance is $5,000. A minor offence runs retailers a mere $1,000. The penalties are a pittance compared to the money dishonourable retailers stand to gain. Make no mistake. Tampering with the accuracy of measurements is not a crime of passion or revenge. It is not a crime of hatred or a crime of fear. It is a crime of greed. Money is always the motive. Therefore, let money also be the deterrent. Let criminal behaviour be made less lucrative. Let criminal behaviour be made less compelling.

The fairness at the pumps act would increase court-imposed fines up to tenfold and would add new administrative monetary penalties. Retailers who commit minor transgressions would pay for their non-compliance with a fine of $10,000. Retailers who are more conniving, unscrupulous and deceptive would face fines of up to $25,000 and could find themselves before a judge. Retailers who are found to measure fuel or other goods inaccurately more than once would risk a $50,000 and legal prosecution.

In this way, the fairness at the pumps act would provide what existing legislation lacks: a strong arm to enforce the law and deter criminal behaviour before it starts. For this reason, I am confident that Bill C-14 is not merely a mouthpiece for consumers. Bill C-14 is a champion of consumer rights, with the backbone to defend the interests of Canadians at the gas pump and everywhere else consumer goods are sold on the basis of measurement across this country.

I urge my hon. colleagues to also defend the interests of Canadians. I urge my hon. colleagues to contemplate the merits of the fairness at the pumps act and pass Bill C-14. Indeed, I urge my hon. colleagues to vote in favour of this act with as much conviction, as much determination and as much principle as Canadians did when they elected us as their representatives and entrusted us with the responsibility to protect the rights of consumers.

Fairness at the Pumps ActGovernment Orders

May 10th, 2010 / 4:40 p.m.
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NDP

Jim Maloway NDP Elmwood—Transcona, MB

Mr. Speaker, I wish to thank the member for his presentation on Bill C-14 today. I certainly have supported his work over the last number of years on this particular issue, but in terms of this particular bill itself, it seems to me that increasing the penalties is something that is long overdue and should help in the situation. I think the member would more than likely agree with that.

Given that we are bringing in this bill to save basically $20 million, are we looking at the other side, which is the cost to the businesses?

The only time a Conservative government ever brings in consumer legislation is if there is an offset to business, and the offset to business here is that it is going to allow private people to get into the inspection business. It is going to let the inspection services be determined by market forces. That means that these little retailers, in some cases in the rural areas and up north, are going to have to shop around for an inspector, maybe at a cost of hundreds of dollars, to come and inspect their pumps.

It seems to me that with the random system we have right now, inspection by the government, there is no conflict of interest there and that is the system to have. Maybe we should be doubling the number of government inspectors and keeping the inspections on a random basis so that the retailer does not know when the inspector is going to show up.

This proposal says that they have to find their own inspector and that they are going to know when the inspector is going to show up to do the inspections.

Fairness at the Pumps ActGovernment Orders

May 10th, 2010 / 4:40 p.m.
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Bloc

Robert Bouchard Bloc Chicoutimi—Le Fjord, QC

Mr. Speaker, the member says that Bill C-14 does not really solve the problem of the price of gas at the pumps. It is my understanding that he believes that competition is the solution.

Does my colleague believe that if the Competition Bureau had real investigative powers, it would foster more competition? We know that more competition often results in consumers paying the true cost.

Fairness at the Pumps ActGovernment Orders

May 10th, 2010 / 4:15 p.m.
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Bloc

Robert Bouchard Bloc Chicoutimi—Le Fjord, QC

Mr. Speaker, Bill C-14 imposes rather stiff penalties. The hon. member also spoke of the fact that gas pumps and gas meters are quite precise.

Does the retailer have to exceed a specific margin of error in order to be found guilty?

Fairness at the Pumps ActGovernment Orders

May 10th, 2010 / 4:05 p.m.
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Conservative

Mike Wallace Conservative Burlington, ON

Mr. Speaker, I thank the member for Abbotsford for sharing his time with me today. He is a leader not only in Abbotsford but within the Conservative caucus. I appreciate the effort he has put in today and every day.

It is a pleasure to speak today in support of Bill C-14, the fairness at the pumps act.

I am proud to stand before members as my government takes decisive action to protect Canadians from inaccurate measurements at the gas pumps and other measuring transactions across the country. We pledged in our 2008 election campaign to expedite the issue of measurement inaccuracies, and today we take an important step toward making good on that promise.

The Weights and Measures Act has for many years set the measurement rules for the purchase and sale of products that Canadians enjoy every day and the Electricity and Gas Inspection Act sets rules for the purchase and sale of electricity and natural gas, critical commodities for sustaining our Canadian way of life.

Bill C-14, the fairness at the pumps act, would amend those two pieces of legislation to protect Canadian consumers and retailers from inaccurate measurements. The bill is just one more instance of the Minister of Industry's energetic commitment to ensure fairness in all business practices across the country.

Bill C-14 may strike some of my hon. colleagues as a housekeeping law, but I can assure them that it represents far more than that. When measurement inaccuracies occur, whether deliberate or inadvertent, they represent a great potential liability for Canadians. The fairness at the pumps act attacks this critical and compelling consumer issue by increasing the onus on retailers to take charge of their measurement practices and ensure all customers get a fair reading of their product purchases.

The act would accomplish this by imposing fines on non-compliant businesses and by calling for mandatory inspection frequencies. This means that businesses would be required to have their measurement equipment inspected by a third party every one to five years, depending on the industry. If the equipment does not operate accurately, the business must have it repaired.

I refer to this consumer issue as critical and compelling because it has been top of mind with Canadians since 2008 when the news media reported on how very often gas pumps inaccurately measured the fuel they were dispensing. Canadians also learned from those news stories that the consumer was the loser in three out of five instances of incorrectly measured fuel.

Understandably, Canadians have become increasingly concerned about whether they are getting their money's worth at the pump. They wonder if they are being overcharged because they have no means of judging for themselves the accuracy of the neighbouring gas pump in question. It is a situation that is completely unacceptable, which is why the Minister of Industry and his predecessor have followed such a decisive course of action in developing this bill.

Despite the bill's name, the fairness at the pumps act, it extends well beyond gasoline retailers. It calls for inspections in other sectors, including downstream petroleum, dairy, retail food, fishing, logging, grain and field crops, and mining. My government may add additional sectors to this list in the future according to the needs of Canadians.

One great strength of Bill C-14 is that it has been carefully crafted to anticipate a wide range of offences, from the relatively minor to the serious. The fairness at the pumps act would ensure not only that retailers have their measurement scales inspected frequently enough to guarantee accuracy in nearly all cases, but it would also impose stiff penalties on retailers who fail to comply.

As my hon. colleagues know, some people will only make the effort to comply if there is a criminal charge to be had, only if circumstances are dire. By raising the fine of non-compliance from $1,000 to $10,000 for minor offences, from $5,000 to $25,000 for more serious offences and up to $50,000 for repeat offenders, the Minister of Industry is sending a strong signal to gas pump operators and retailers across this country: comply or pay.

Canadians are tired of being victimized by lax measurement standards. This new legislation would protect them from that. At the same time, Bill C-14 offers a means of penalizing offenders without actually prosecuting them as criminals.

Although the bill calls for swift punishment when necessary, it also recognizes that some measurement offences are relatively minor and inadvertent. As such, Bill C-14 offers what we have called a graduated enforcement approach, which means the penalty can fit the offence.

Canadians believe in appropriate justice and this legislation reflects that ethos. Indeed the fairness at the pumps act approaches the very issue of enforcement in the spirit of fairness and constructive encouragement rather than casting all offenders as hardened criminals.

Not only does Bill C-14 protect consumers and make allowances for minor offenders, it is also a boon to small business operators who will act as government appointed inspectors under the legislation. One of the media's principle criticisms of Measurement Canada's performance in 2008 was the organization's lack of capacity to protect consumer interests. My government has addressed this issue by requiring businesses to manage their own inspection schedules in compliance with this new legislation.

The fairness at the pumps act calls for the use of private sector operators as authorized service providers. These businesses would conduct inspections under the Weights and Measures Act on behalf of the government and charge for their services according to supply and demand.

Rather than imposing a top-down government-driven inspection regime, Industry Canada will train small businesses to undertake this important work. It will evaluate them every year to ensure they are doing the job correctly and then trust them to carry out their job with accuracy and integrity. If they violate that trust, Industry Canada may revoke their authority.

Will Bill C-14 put undue strain on small business operators required to comply? My government believes it does not. There will be minor additional costs for small businesses, but the conveniences inherent in the new system may well offset those costs.

For example, authorized service providers, the inspectors who the Minister of Industry will designate, could also service and repair measurement devices as they perform their inspections. In this way, small businesses will find that they can kill two birds with one store and keep their equipment working at an optimally at all times.

Gas and food prices continue to be a concern of all Canadians. With these price pressures comes a great responsibility to ensure that the quality of the product is near perfection. No purchased good can approach perfection if its weight or volume has been calculated incorrectly.

This reality rings especially true for the single mother who is feeding her family on a shoestring budget, for the small business landscaper whose company has to pay onerous gasoline bills to reach rural customers and for working parents who have to heat their home with increasingly expensive natural gas through a bitter prairie winter.

I call on my hon. colleagues to recognize that on the issue of measurement standards, these Canadians cannot afford anything less than the protections in Bill C-14. If retailers fail to comply with the perfectly reasonable stipulations of the fairness at the pumps act, they must be made to pay.

The House resumed consideration of the motion that Bill C-14, An Act to amend the Electricity and Gas Inspection Act and the Weights and Measures Act, be read the second time and referred to a committee.

Fairness at the Pumps ActGovernment Orders

May 10th, 2010 / 1:50 p.m.
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Conservative

Ed Fast Conservative Abbotsford, BC

Mr. Speaker, it is a pleasure to have the opportunity to speak in support of Bill C-14, the fairness at the pumps act.

I will be splitting my time with my colleague, the hard-working member for Burlington. He and I were elected at the same time. He has worked very hard to ensure fairness at the pumps and to protect consumers, as well as victims with our criminal justice legislation.

For some time now, Canadians have been calling for this important legislation. This bill would move Canada forward in establishing fairer business practices in industries that measure or weigh products they sell. Canadians continue to worry about whether retailers are improperly charging at their local gas pumps or overstating the weight of groceries purchased at the local supermarket.

Today our Conservative government is taking a bold step forward to fix this problem, hopefully once and for all.

It is the responsibility of the Industry Canada to ensure that consumers and businesses receive fair and accurate measures for the goods they purchase. Although the importance of enforcing accurate measurements may sound obvious enough, experience has shown that only through a carefully monitored regulatory regime can Measurement Canada accomplish this task. The fairness at the pumps act would provide the foundation for such enforcement.

Once this legislation becomes law, retailers will be able to build a solid track record that will go a long way toward developing renewed trust with Canadian consumers. Consumers have the right to know exactly what they are paying for each and every time. Our Conservative government's goal with Bill C-14 is clear: to give Canadians greater confidence when they purchase products and goods in the market.

I would like to remind my colleagues in the House that at present many Canadians have little faith in the measurement practices of the businesses they patronize. Who can blame them? Federal measurement standards took a drubbing in our national media in 2008. Article after article revealed that Canadians were being unfairly charged at the gas pumps.

Our Minister of Industry responded and responded quickly. After consulting broadly with stakeholders in the gas, dairy, retail food and other retail sectors, our Conservative government created legislation that placed the onus squarely on businesses to guarantee the measurement accuracy of their products.

The fairness at the pumps act would ensure compliance in part by calling for increased fines for offenders. This tool is an excellent deterrent to criminal behaviour but, perhaps more important, it also calls for mandatory inspections of measuring devices.

This would help to address a critical element of the measurement problem, namely, retailers who neglect to inspect and maintain their measurement equipment. As a result, customers are often unfairly charged for the goods they purchase. Many retailers may not mean to charge unfairly but, as the media articles of 2008 made clear, such errors happen all too often.

Previously, businesses were not required to have their measuring devices checked periodically for accuracy. Bill C-14 would require mandatory inspection frequencies. This means that inspections must be carried out every one to five years, depending on the industry.

Under Bill C-14, inspection frequencies would be first introduced in eight sectors: retail petroleum, downstream or wholesale petroleum, dairy, retail food, fishing, logging, grain and field crops, and mining. Other sectors may be added in the future based on the results of our ongoing consultations with stakeholders.

It is important to note that it would not be government that carries out these mandatory inspections. The fairness at the pumps act authorizes specially trained private sector firms to do the work on behalf of government. This means that once inspection firms have been designated, they will be available for hire whenever retailers need them.

Our research has told us that this will lead to many more inspections than we see under the current legislation. Just as important, government will not set a price for inspections. Supply and demand will determine price and also the number of firms that Industry Canada will authorize to carry out those inspections. This puts the mandatory inspection aspect of Bill C-14 firmly in the realm of market forces where it belongs.

Many other countries and jurisdictions, such as France, Germany and most of the American states, have used mandatory inspection frequencies for many years. Canada has lagged far behind. It is high time that we have a modernized law, such as the proposed fairness at the pumps act, to put our country's approach to retail measurement in line with international standards.

Clearly, there is a pressing need to give Canadians a greater sense of confidence in retail measurement standards. This need was the strong impetus behind Bill C-14 but we also drafted the fairness at the pumps act with a keen eye to the needs of other stakeholders within the industrial sectors I mentioned a moment ago. I will explain.

Canadian entrepreneurs have been working with great effort over several years to effect change on this issue. Honest and fair-minded business operators feel the sting and the opprobrium just as much as consumers when less conscious competitors do not accurately measure the products they sell.

This bill would help to level the playing field for small businesses. It finally recognizes that the large majority of retailers who are honest suffer by the actions of the unscrupulous few who do not want to follow an ethical approach to business.

In truth, our action on this issue predates the negative media coverage from 2008. We began working with stakeholders, including many business operators, on a broad range of proposed reforms back in 2006. We started this work when we saw that compliance rates for accurate measurements were actually trending downwards. Indeed, industry has had ample opportunity to provide input into the challenges it faces in the measurement and sale of good and services. Industry's input has been invaluable.

Our stakeholder consultations underscore the fact that retailers can also be victimized by inaccurate measurements, whether inadvertent or deliberate. In fact, it was our stakeholder consultations that led to a recommendation for mandatory inspection frequencies. Indeed, some stakeholders have implemented inspection frequencies voluntarily, and I commend them for being proactive. By establishing voluntary mandatory inspection regimes, these companies know beyond a doubt exactly how much they are selling and they face fewer inventory problems.

It is important to understand that the legislation before us today is not just another government imposed cost for small business. This law would protect average Canadian consumers and, yes, there would be some relatively minor costs associated with keeping measurement devices inspected and working properly, but, as I have just explained, the legislation offers tangible benefits for the small business operator, the independent gas retailer, the independent grocer, the rural lumber mill or the small scale cheese factory. All of these small businesses are owned by people who cannot afford to be undercut by unscrupulous competitors.

Fairness at the Pumps ActGovernment Orders

May 10th, 2010 / 1:20 p.m.
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NDP

Jim Maloway NDP Elmwood—Transcona, MB

Mr. Speaker, I am pleased today to speak to Bill C-14, a bill that has been a long time coming to the House.

On April 15, 2010 the Minister of Industry introduced Bill C-14, An Act to amend the Electricity and Gas Inspection Act and the Weights and Measures Act, which is when it was given first reading. Of course, the government calls it the fairness at the pumps act.

Bill C-14 provides for court imposed fines under the Electricity and Gas Inspection Act and the Weights and Measures Act. It also provides for higher maximum fines for offences committed under each of those acts. In fact, it increases them by quite a substantial amount, and that is a very positive thing. It creates new offence provisions for repeat offenders.

The bill also amends the Weights and Measures Act to require retailers to have their devices that they use in trade or in their possession inspected at regular intervals. That new requirement is to be enforced through a new offence provision. The enactment also provides the Minister of Industry with the authority to designate non-government inspectors or authorized service providers as inspectors to perform certain examinations.

At the outset, we are certainly looking for some amendments to this particular bill. As I had indicated, two years ago an Ottawa Citizen report on a Measurement Canada investigation revealed that between 1999 and 2007, government inspections of over 200,000 fuel pumps found that about 5% of the pumps delivered less fuel than reported on the pump display. Government inspection data showed that about one-third of Canada's gas stations, or about 14,000 of them, had at least one faulty pump. A motorist who fills up at various stations and pumps is likely to be short-changed about twice a year. This means that Canadians have been paying for gasoline they did not receive and the government was collecting tax revenue based on phantom gasoline purchases.

At the time the story came out, our critic questioned the minister, and he indicated that he would change the regulations to impose higher fines and have more inspections. In fact, nothing happened at that time. During the election campaign of 2008, the Conservatives made a promise to bring about changes to increase the monitoring of fuel pumps across the country and increase the fines for violations. Once again, nothing happened until now with the introduction of the bill. We could always say better late than never, but it certainly has been late.

No resolution or corrective action has been taken since the original report back in 2008, which means that the faulty pumps the government is talking about have been overcharging customers across the country and the violators have not been punished, even though the data from Measurement Canada would indicate the locations of repeat offenders. In addition, the question of government collecting taxes on these phantom purchases or overcharges has never actually been resolved.

Bill C-14 will, as I had indicated, increase fines and introduce administrative monetary penalties. The fairness at the pumps act proposes to strengthen consumer protection and provide greater deterrents against inaccurate measurement by increasing the court imposed fines under the Electricity and Gas Inspection Act and the Weights and Measurements Act. The fines on the two acts would rise from $1,000 to $10,000 for minor offences and from $5,000 to $25,000 for major offences. The amendments also introduce a new fine of up to $50,000 for repeat offences.

The fines under the Weights and Measurements Act would also cover odometer rollbacks. We say that is a good thing, but interestingly enough, no mention has been made of that. It is listed further on the sections that will be impacted by the bill.

At no point does it mention that the issue of the rollback and tampering of odometers is now going to meet with the same penalties and severity that is being used for this issue of the gas pumps. I wonder why that is the case. Perhaps it is an oversight that no one over there noticed, though I find that hard to believe. It seems to me that odometer rollbacks would be an even bigger and more popular issue for a government that wants to act on behalf of consumers.

For many generations now, since the invention of the automobile, people have been disconnecting their odometers. Both private individuals and car industry people have been replacing their odometers and rolling their odometers back. That has resulted in huge consumer losses. Many people listening today and even people in this chamber may not know that in the past they may have purchased a vehicle with a certain mileage on it. In fact, it may have been a vehicle that had many more miles on it, but the odometer had been disconnected, replaced or rolled back. They will never know that this has happened to them.

To me, that is a big exposure. We dealt with this issue in Manitoba a number of years ago under the previous Filmon government. The owner of a garage had been convicted under the Weights and Measures Act 25 years prior. It did not stop him because the penalties were just not there. He just kept doing what he was doing. He was buying cars in auctions in Toronto. They were cars that had maybe 300,000 kilometres on them. He was systematically rolling them back and putting them at 80,000 kilometres so that these four year or five year old cars would not draw attention.

He was buying them for $4,000 and selling them for $8,000. That seemed to be the formula he was using so that people would not be suspicious of the amount of mileage on the car. As a matter of fact, police officers told me at the time that they just had to go to the lot to spot dealerships that were rolling back odometers. If pretty much all the cars on the lot were all around the 80,000 kilometre mark, they knew that they had somebody who was rolling back odometers.

We know that this was a big, widespread activity. In fact, when this gentleman was caught for the second time, the Weights and Measures Act penalties were once again not sufficient to really cause him huge concern. I am even happier now to have the penalties we see under this act raised knowing that they will cover the issue with odometers.

The government is also looking at setting private inspectors up to do inspections. We wonder how much that is going to impact the cost to business. In Manitoba, a number of years ago under the previous Filmon government and at about the same time as the gentleman I just spoke about was rolling back odometers, the government decided to change the provincial rules and require the new odometer readings to be put into the computer and onto the system each time a car was sold.

Also around that time, because of lobbying on the part of the Manitoba Motor Dealers Association, the government of the day decided to make safety inspections mandatory. Up to that time, previous governments simply did it on a random basis. Cars would be called in for a safety inspection every two, three or four years. The government changed the rule that said that private garages had to inspect cars every time the cars were sold. Now, if a car had been owned for 10 years, it never received an inspection at all until it was sold, whereas the old system had a random approach and the inspection one received was for two years.

That led to a lot of abuses. In many cases, garages would take advantage of the consumers and could spot all sorts of defects in the car. Alternatively, the media, which did some checking of different garages, found that some garages wanted to fix many more items than needed to be fixed. In other cases, people would simply approve a car because they knew somebody. Therefore, this system did not work that great.

However, the point is it was brought in not because of any huge consumer demand for it, but because industry wanted it. Industry wanted to be able to inspect those used cars. What it did, almost overnight, was drive the cost of used cars up, at least at the low end. Once it was institutionalized, when the government changed in 1999 and the NDP came back in power, not only did it not remove it and go back to the old random inspections on behalf of the government, but it changed the rules once again. Under lobbying from the Motor Dealers Association, it changed the rules so it was no longer a two-year inspection but a one-year inspection. We have had this system now for a number of years.

I only relate this experience because of potentially what can happen in a case like this. The last two speakers to the bill have mentioned the fact that this will save the consumers roughly $20 million, but the cost to business has not been quantified. The government is planning to increase the number of inspections. More important, it is planning to allow the private sector to start conducting the inspections.

For rural areas and areas up north, this may mean greatly increased costs. My friend from Yukon will be up asking me a question about this in short order. In areas such as Yukon and the Northwest Territories, how is the government going to deal with that situation? To have an inspection done now may literally cost the little retailer hundreds and hundreds of dollars.

It remains to be seen what is being unleashed here. I am certainly sympathetic and agreeable to the idea because it should be done. In terms of having private inspection services involved, I see a lot of potential for abuse. I do not know whether the government is going to mandate the fee schedule that these inspectors have to charge or whether it is going to mandate the training that the inspectors need to have. We do not know any of that at this point.

The privatization of this inspection service by mandating these frequent inspections is going to be carried out by these newly authorized service providers or private companies. I guess it is basically another privatization effort. The Filmon government took a functioning government program in Manitoba, and changed it. It was a fair system that had been functioning for probably 20 years. On a random basis, people's cars would be called in for an inspection. The inspection would be done by a government motor vehicles inspector, who the public would trust. The member for Yukon can appreciate that. If people had been driving their cars for 10 years and all of a sudden they received a notice in the mail to bring them in to be inspected, they knew it was a government inspector, a qualified motor vehicles inspector, who would inspect the car and who had no incentive to do bad things. If something needed to be replaced, it would be written up and it would have to be replaced.

The Filmon government changed that inspection system and turned it over to the private sector, to private garages. Overnight we saw examples of gouging the public. The same garage doing the inspection report was also doing the repairs. It was very easy to take a car, find a dozen things wrong with it and then repair them and bill the customer. Not only now were people making money for doing the inspections, they were also making money for the repairs.

CBC did an indepth study with a ghost car program. I went to Canadian Tire and other garages. By the way, this was not done only once, it was done over a period of time. It did one series of inspections and a year later, guess what? It was the same garages doing the very same thing to the public. Some of the better known names fared worse in the study than some of the little mom and pop garages that were involved in the investigation.

What are we going to do? The private inspections are going to be increased from 8,000 to 65,000 a year. Perhaps the member for Yukon will put forward an amendment to revisit this after a number of years to see how the system has worked. I am not suggesting a sunset clause, but some sort of amendment that we would have a mandatory review after a three year period, a cost benefit analysis to see how well the system had worked.

There is no ombudsman office to evaluate problems or investigate complaints. There is no refund or compensation for consumers who are ripped off. There is no refund or restitution on the taxes collected by the phantom gasoline purchases.

I know a number of speakers want to talk about gas prices and that certainly is an issue. However, I want to talk about the fairness at the pumps act, which proposes to increase retailer accountability for measuring device accuracy by requiring retailers to have the devices inspected at regular intervals. I am not certain what those regular intervals would be, whether it would be six months or an annual inspection.

I believe the Liberal member talked about the inspection not being random any more. Right now there are random inspections. In many cases, a random inspection would be the best idea. However, if an inspection is appointment-based, if any skullduggery goes on in the system, what will stop the retailer from simply making certain the problem is fixed the day the inspector shows up and then change the pumps back after the inspector leaves. I am not certain how these things work. If people know when the inspector is coming, they can set up the pumps to ensure they pass the inspection. If that is the case, what is the point of doing this? I would think the random inspection is probably enough to keep people honest.

Let us assume the government is on the right track on the fines. I believe that to be the case. Let us congratulate it for the fines, but maybe we should look at leaving the inspections on a random basis so retailers are unaware when the inspector will come.

The bill would apply to retail food, dairy, logging, retail, petroleum, a whole number of areas, including the area of the odometer rollbacks, which is not mentioned in the process. The point is mandatory inspections are being done in other countries such as France, Germany and the United States.

Fairness at the Pumps ActGovernment Orders

May 10th, 2010 / 12:50 p.m.
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Bloc

Serge Cardin Bloc Sherbrooke, QC

Mr. Speaker, Bill C-14 is obviously important, but frankly, only relatively so. For the next 20 minutes, I will try to clearly explain the Bloc's position. I may not go into every detail of Bill C-14, but I will describe the Bloc's concerns about the Competition Act and the fact that successive governments have done nothing. And, of course, I will describe the Bloc's response to this bill, which is Bill C-452. I will also briefly explain a comprehensive strategy for dealing with increases in the price of petroleum products.

As the parliamentary secretary said earlier in his speech, the government introduced its bill to protect itself and consumers against negligent retailers. “Negligent” is putting it rather mildly. There will obviously be mandatory inspections, but they will be much more frequent. The government is talking about increasing the number of inspections from 8,000 to 65,000. The bill would also authorize the minister to appoint or designate professionals to conduct these inspections. In addition, there would obviously be fines that could be quite high, especially for repeat offenders. Of course, the government says that it is doing all this to protect the consumer.

Has the government, as usual, conducted an impact study of its bill to compare it to what is being done to manage or monitor gas prices at the pump? Naturally, there will be costs associated with all that. Inspections are not free, of course, and retailers will likely be stuck with the bill in the end. I imagine that retailers' costs will go up substantially, all to save consumers about $20 million, which is the estimated difference between the prices. That may seem like a lot of money, and it is, but how many litres and how many consumers are we talking about? Are all the costs of implementing Bill C-14 really worth it? I do have to say, though, that when consumers are hurt, it is our duty to try to make things right.

So I will say right away that we support Bill C-14 in principle. But it does not directly address collusion problems, like the ones that recently came to light in Quebec, nor does it effectively prevent sudden gas price hikes.

The Bloc Québécois still believes that the government needs to work toward offering an effective response to rising gas prices by passing the Bloc's Bill C-452. This bill would strengthen the Competition Act and create a petroleum monitoring agency.

The Competition Act still does not allow the Competition Bureau to conduct an inquiry of its own accord. It has to wait until it receives a complaint before launching an inquiry. The Bloc Québécois also wants the government to establish a petroleum monitoring agency to scrutinize gas prices and to deal with attempts to collude and unjustified price hikes.

According to tools devised to measure how much this is costing consumers, the suggested figure is $20 million.

According to the April 2009 gas consumption data that I found, that $20 million corresponds to one-tenth of a cent per litre of gas purchased in Canada. The cost of gas varies from 90¢ to $1, but it always includes a decimal that people rarely look at. However, oil companies adjust their prices to a tenth of a cent, which represents an amount much higher than the $20 million per year those tools suggest.

Overall, a one-cent difference adds up to $200 million per year, not the $20 million they are trying to correct for.

The Minister of Industry introduced Bill C-14 at first reading on April 15, 2010, claiming that it will protect Canadian consumers from inaccurate measurement when they buy gas. The proposed bill would make retailers more accountable by imposing regular mandatory inspections of measuring devices, such as gas pumps.

The penalties that the courts can impose under the Weights and Measures Act will increase from $1,000 to $10,000 for minor offences and from $5,000 to $25,000 for major offences. For consumers who feel they have been wronged, this might lead them to believe they have increased protection thanks to their hallowed and benevolent government. This is just more smoke and mirrors to trick consumers who believe they are being protected from additional costs, when the government is not doing enough to protect them when it comes to gas prices.

I am going to skip the other possible fines, because I would like to get straight to the point. The new section 29.28 in the Electricity and Gas Inspection Act allows the Minister of Industry to disclose the names and addresses of people convicted under this legislation.

If the retailer can show that he did due diligence and did everything to ensure the accuracy of his equipment, his name will likely not appear on the list of those whose equipment is defective in terms of measuring the volume. We need to determine how this measure will be applied, because any retailer could wind up on that list, even by mistake.

A clarification has been made to establish that violations of this legislation are not actually offences and therefore not subject to the Criminal Code. The individual would not have a criminal record following a conviction.

If convictions are frequent, can they be subject to a prison sentence, in cases of repeat offences, of less than two years, since they are not criminal offences? Once again, the provinces and Quebec are left to pay for this. With respect to offences, recidivism and imprisonment, Quebec will have to pay, no matter what it costs to send someone to prison for less than two years.

The Bloc's main concern is that every time the price of gas skyrockets, the government invariably says the same thing, that its hands are tied because the Competition Bureau has found that there is no collusion between the oil companies to set the price of gas and therefore there is no problem.

It is always the same answer. It is never the oil companies' fault and when the Competition Bureau conducts an investigation it always comes to the same conclusion: there is no collusion.

It would be rather surprising to see representatives of all the major oil companies openly sitting around the same table at a big restaurant. It is not likely to happen. It may be more difficult, but there must be a will to find a solution.

The Competition Act has major shortcomings that prevent the Competition Bureau from initiating an investigation. Any investigation has to be requested by the department or initiated as the result of complaints. On May 5, 2003, when Konrad von Finckenstein, the then commissioner of competition and the current chair of the CRTC, appeared before the Standing Committee on Industry, Science and Technology, he pointed out the shortcomings in the Competition Act. He said:

...while the bureau's mandate includes the very important role of being investigator and advocate for competition, the current legislation does not provide the bureau with the authority to conduct an industry study.

There was some borrowing from Bill C-452, and equivalent measures were put in place as part of the January 27, 2009 budget implementation act. However, these new provisions still do not give the Competition Bureau the authority to investigate on its own initiative. A complaint is still required before an investigation can begin.

In 2003, the Standing Committee on Industry, Science and Technology concluded its study on gas prices by making two recommendations to the government: create a petroleum monitoring agency and toughen up the Competition Act.

In 2003, the Standing Committee on Industry, Science and Technology also spelled out the changes it wanted to see made to the Competition Act. The Bloc Québécois was adamant that the government respect the committee's recommendations.

In October 2005, shortly before the election, the Liberal government finally agreed with the Bloc's arguments and, as part of its federal plan to help alleviate the impact of high gas prices, introduced Bill C-19 to amend the Competition Act. It strengthened this act by raising the maximum fine for conspiracy from $10 million to $25 million and broadening the Competition Bureau's authority to investigate, which would have allowed it to inquire into an entire industry sector.

However, the government bill ignored these recommendations from the Standing Committee on Industry, Science and Technology: reverse the burden of proof to deal with agreements among competitors and to determine whether there is a conspiracy—the objective of this was to make it the responsibility of the party wishing to enter into an agreement to prove the ultimate social value of that agreement—as well as allow the Competition Tribunal to award damages to parties affected by restrictive trade practices, where applicable.

The Bloc Québécois had proposed numerous amendments along these lines.

Bill C-452 would address the shortcomings in the measures put in place under the January 2009 budget implementation act, Bill C-10

The Competition Bureau needs true investigative powers. Bill C-452 would give the Competition Bureau the authority to carry out real investigations into the industry, if warranted, on its own initiative, something it is not currently permitted to do because it must receive a complaint first.

If this legislation were passed, the Competition Bureau would be much better equipped to take on businesses that try to use their dominant position in the market to fleece consumers.

We could implement a comprehensive strategy to deal with price hikes of petroleum products. For some time now, the Bloc Québécois has been pressuring the government to take action to address the rising cost of petroleum products.

We recommend a three-pronged approach. First, we must bring the industry into line. That is the goal of Bill C-452, which gives teeth to the Competition Act. We should also set up a true monitoring agency for the oil sector.

Second, the industry must make a contribution. With soaring energy prices and oil company profits, the economy as a whole is suffering while the oil companies are profiting. The least we can do to limit their negative impact is to ensure that they pay their fair share of taxes. The Bloc Québécois is therefore asking that the government put an end to the juicy tax breaks enjoyed by the oil companies.

Third, we must decrease our dependence on oil. Quebec does not produce oil and every drop of this viscous liquid consumed by Quebeckers impoverishes Quebec and also contributes to global warming. The Bloc Québécois is proposing to reduce our dependence on oil. All the oil Quebec consumes is imported. Every litre consumed means money leaving the province, thus making Quebec poorer and the oil industry richer.

In 2009, Quebec imported $9 billion worth of oil, a reduction because of the recession. In 2008, oil imports totalled $17 billion, an increase of $11 billion in the five years between 2003 and 2008.

At the same time, Quebec went from a trade surplus to a trade deficit of almost $12 billion, not to mention that the increase in Alberta's oil exports made the dollar soar, which hit our manufacturing companies and aggravated our trade deficit. The increase in the price of oil alone plunged Quebec into a trade deficit. It is time to put an end to the tax holiday for the oil sector.

In 2003, the Liberal government, supported by the Conservatives, introduced a vast reform of taxation for the petroleum sector. Although the oil sector had special status under the Income Tax Act, with its Bill C-48 the government reduced the overall tax rate for oil companies from 28% to 21% and also introduced many tax breaks, including accelerated capital cost allowance and preferential treatment of royalties.

This made taxes for Canada's oil sector more advantageous than in Texas. As if that were not enough, in the 2007 economic statement, the Conservatives presented additional tax reductions for oil companies, which would bring the tax rate down to only 15% by 2012. These tax breaks will enable Canadian oil companies to pocket close to $3.6 billion in 2012 alone. The Bloc Québécois thinks that these measures for the oil companies are unjustified. That it why it is proposing that we eliminate handouts to the oil companies.

I was saying that the long-term solution is to reduce our dependency on oil. We must invest considerably in alternative energies; allocate $500 million per year over five years to green energies; launch a real initiative to reduce our consumption of oil for transportation, heating and industry; introduce incentives of $500 million per year over five years to convert oil heating systems; develop a plan worth $475 million per year over five years for electric cars.

By 2012, 11 manufacturers plan on releasing some 30 fully electric or rechargeable hybrid models. These cars will be more reliable, more energy efficient and much cheaper to operate than gas-powered models.

Bill C-14 is intended to save consumers $20 million. As I was saying earlier, $20 million corresponds to one-tenth of a cent per litre of gas. Therefore, just one cent per litre could save $200 million per year. Furthermore, we must strengthen the Competition Act.

Fairness at the Pumps ActGovernment Orders

May 10th, 2010 / 12:40 p.m.
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Liberal

Marc Garneau Liberal Westmount—Ville-Marie, QC

Mr. Speaker, I thank my hon. colleague for a very good point. I could not have said it any better. There are absolutely no provisions in Bill C-14 for the situation that he described; that is, the retailers in small communities, particularly those in rural Canada and up north where my colleague comes from.

Even though the government likes to say it is concerned about the consumer, and it certainly pretends to care about rural and regional communities, it is very clear that it has not done its own analysis of the consequences of Bill C-14 on retailers in many of the small communities that they represent. The fact is that Bill C-14 contains absolutely nothing.

Bill C-14 is just an example of the government trying to play catch-up after it reneged on what it promised concerning the elimination of the GST above a certain price and also reducing the diesel excise tax. The government never did any of that, and now it is panicking and trying to play catch-up.

This is just like the broadband area. The Conservatives have been in power for four years and they have not done anything. Now that we in the Liberal Party have announced that we are going to do something to connect all Canadians, the Minister of Industry is out making emergency announcements to show that he understands it as well.

Fairness at the Pumps ActGovernment Orders

May 10th, 2010 / 12:40 p.m.
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Liberal

Anthony Rota Liberal Nipissing—Timiskaming, ON

Mr. Speaker, I wish to thank the hon. member for Westmount—Ville-Marie for giving such a good synopsis of Bill C-14.

As a northern Ontario member of Parliament, I have a concern about how this bill would affect rural Canada. It would really be very expensive to get an inspector at a small gas station when we consider the volume that goes through its pumps. When one is a small gas pump operator, getting an inspector in can take up a big chunk of profit.

One of the concerns of small independents is that they have to bring in an independent inspector, not a government inspector, to inspect the pumps. To bring someone in to inspect the pumps, usually from a large centre like Toronto or Montreal, a rural company would have to pay for the cost of travel, accommodation, and a number of different expenses. Someone does not just drop in. The inspector knows what is going on so the element of surprise is pretty well gone if we are looking to catch anyone. There are not that many small independent operators who are doing anything wrong. It is a very small number.

With all the added expenses, how would Bill C-14 guarantee that small independent operators would not get squeezed out of the market leaving us with only large producers in the market, making a tough market even tougher for rural Canadians?

Fairness at the Pumps ActGovernment Orders

May 10th, 2010 / 12:30 p.m.
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Liberal

Marc Garneau Liberal Westmount—Ville-Marie, QC

Mr. Speaker, I am glad to have the opportunity to speak to Bill C-14, the so-called fairness at the pumps act. To paraphrase the Bard, the bill is full of sound and fury, or should I say full of a certain amount of self-righteousness, signifying nothing or very little.

The issue of gasoline pricing has been at the top of the minds of Canadians for many years. However, it appears to be an issue the Government of Canada has largely forgotten about. Bill C-14 proposes to amend the rules regarding retail gasoline pump calibration, such that retailers will be legally required to have their pumps inspected regularly.

This is the response, two years after the Prime Minister made an election promise to help Canadians with higher fuel prices. As all hon. members are aware, during the 2008 election, gasoline prices spiked in some cities by more than 12¢ per litre, and then the Prime Minister was forced to make an off-the-cuff policy announcement. Back then the government promised to crack down on inaccurate pumps. It took almost two years to finally get action from the government.

This delay begs the question, how important are consumers to the government? With all the pomp and circumstance of a major government announcement, the Minister of Industry suggested that the government was coming to the aid of Canadians all across the country who were being ripped off by greedy gasoline retailers. Then the minister went on to explain that only 6% of pumps were actually inaccurate, and in 2% of the 6%, they actually favoured the consumer.

Is this the best that we can expect from the government? If the government were truly concerned with helping Canadians at the pumps, it could turn its attention to any number of issues, including automatic temperature compensation, refinery closures, and the anemic state of competition at the refinery level.

I would like to take a moment to speak specifically about Bill C-14. Bill C-14 will attempt to solve the problem of inaccurate gasoline pumps by shifting the onus of inspection from the government to individual retailers. The bill will also create an administrative monetary policy regime as a means to enforce these new regulations. The bill will also codify the practice of licensing private inspectors for the purposes of performing these inspections.

The Liberal Party has a number of concerns with the bill. First, most gasoline retailers are small, independent businesses, which in fact operate on very small margins, as we know. The additional cost of these inspections may very well hurt their bottom line and force some of them out of business.

We also have concerns with the private inspector regime. Right now, Measurement Canada uses a blend of both private licensed inspectors and government employed inspectors. This allows retailers to have their pumps checked by accredited inspectors, while allowing Measurement Canada to continue verifying the calibration of pumps on its own.

In switching the onus of inspection to the retailer, the demand for private inspectors will increase drastically. I and many of my Liberal colleagues are concerned that retailers in northern and rural communities may not have access to the private inspectors required to ensure that they can stay within the letter and the spirit of the law. This is a critical point.

Pumps in rural and remote communities are often not the newest, best pumps. These are the pumps that are most likely to lose calibration. Can we really expect private inspectors to set up shop in these communities to ensure that these pumps are inspected regularly when the market would be so small, or would these retailers face much higher costs to bring in non-government inspectors?

There is another concern with this new provision of the Weights and Measures Act. The amendments made to section 15 of the Weights and Measures Act do not just apply to gasoline retailers. In fact, they apply to “every trader who uses a device in trade”.

This means that everyone from gasoline retailers to a local deli will be affected by these new regulations. Without seeing these proposed regulations, we have no concept of what burden is being placed on thousands of other retailers and businesses across the country.

If one stops to think about the number of scales or pumps we encounter in trade, it quickly becomes apparent how much commercial and industrial activity will be affected by these legislative changes. All of this to correct a problem that by the minister's own numbers affects only 6% of pumps in Canada.

Anyone who has spoken to gasoline retailers will say that gasoline pumps are very hard to tamper with. In fact, the tight inventory control regimes that these retailers utilize make it very difficult for these retailers to even consider tampering with their pumps. They actually check their pumps often. It is in their best interest to do so.

The government is also not being honest about how long it will take for this bill to have any effect on the ground. With the summer break approaching, I think it is fair to assume that this bill will not receive royal assent until fall at the earliest. On top of that, the government will have to bring forward the associated regulations, which will take months as well. Even after all that effort, there will still be a phase-in period. It will take time to train and accredit enough inspectors to enforce the law.

This means that it will take years before this regime is up and running. The Liberal Party believes firmly in consumer protection and any measure that will ensure gasoline pump accuracy is a good measure in principle. However, I fear that this bill is designed to be nothing more than political cover. Let us be perfectly clear. This bill does nothing to help lower gasoline prices or to encourage competition in the gasoline industry in Canada.

In fact, when it comes to higher gasoline prices, the Prime Minister himself has said that there is nothing the government can do to help Canadians. In the three elections since the Prime Minister has been leader of the Conservative Party, he has made no less than three specific commitments to help Canadians with ever-increasing fuel prices. This is the first that the government has followed through on.

In 2004, lest we forget, the Conservatives promised to eliminate the GST on gasoline prices above 85 ¢ a litre when they came to power. I do not think that happened. In 2008 they promised to lower the diesel excise tax. I do not believe that happened either. I think the real reason behind this legislation being introduced right now is so that the government can pretend to be helping consumers while they complain that prices are rising.

A government interested in helping Canadians combat high gasoline prices would be examining the Competition Act and the state of competition at the refinery level in this country, among other things. Even as prices rise and the industry claims that supply is down, refineries continue to be closed. This is a problem for the industry.

A government concerned about high fuel prices would examine automated temperature compensation so that its full implications to consumers could be explored. Automated temperature compensation means that the volume of gasoline pumped is automatically compensated as if the outside temperature was 15°C. This makes no sense in a country where the average annual temperature is only 6°C.

If the government were serious about helping Canadians, it would be looking at these issues and not parading around legislation that is going to do nothing to help Canadians burdened by high fuel prices. I also have serious concerns with some of the unintended effects that this bill may have on other industries.

For these reasons, I am looking forward to the opportunity to examine and amend the bill at committee and to hear from a variety of witnesses about how we can ensure we protect consumers without putting an excessive burden on Canadian industry.

However, I have concerns that yet again the government is using consumer protection legislation to try and change the channel or as political cover. We have seen this time and time again with legislation designed to protect consumers, for example, the Consumer Products Safety Act, which died on the order paper when the Prime Minister prorogued Parliament last December. None of this legislation has been seen all the way through to assent. Unfortunately, a fairly common pattern with the Conservative government.

In conclusion, I would like to emphasize that the Liberal Party is not against measures designed to protect consumers. However, we have serious concerns with this bill, its unintended effects, and the very real possibility that the government is using this to obscure the real issues related to fuel pricing in Canada.

Fairness at the Pumps ActGovernment Orders

May 10th, 2010 / noon
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Edmonton—Mill Woods—Beaumont Alberta

Conservative

Mike Lake ConservativeParliamentary Secretary to the Minister of Industry

Mr. Speaker, on May 12, 2008, the former minister of industry, the hon. member for Calgary Centre-North stood in the House and responded to a question. The question had to do with media reports that an alarmingly high percentage of gas pumps across the country were not accurately measuring the volume of gas being pumped into the vehicles of Canadian consumers.

Even more troubling was that consumers were getting the short end of the nozzle. Three out of every five times the gas pump measured inaccurately, it was the motorist who was getting ripped off. Clearly something had to be done. Gas pumps are intricate machines. Consumers cannot tell if a pump is not operating properly unless it is widely off the mark. If the machine is over-charging consumers, for example, who is to know and who is to compel the retailer to fix the faulty pump if that retailer is unwilling to correct the error or does not even realize it exists?

The problem should also be considered at a deeper level. Commercial transactions, the millions of exchanges between buyers and sellers that take place every day in our country, are made on the basis of trust. The seller sells the agreed-upon quantity at a fair price. The buyer makes the agreed-upon payment in a timely manner.

When that social and financial trust, that fundamental expectation shared by buyers and sellers, comes into question it does harm to the entire system of commercial exchange on which our country's prosperity and ongoing growth is based. If that trust is gradually and perniciously eroded in one important industry, the entire system can fall under a shadow of doubt and suspicion. Obviously something had to be done and thankfully it is being done.

On that day 24 months ago, the minister told the House he had taken two immediate steps to bolster Canadians' trust in that vital system of commercial exchange. First, he instructed officials in his department to increase the number of gas pump inspections to be undertaken over the course of that summer, the summer of 2008. Second, he sent letters to all Canadian gas retailers informing them of the stepped-up inspection campaign and asking them to co-operate fully with government inspectors.

That is not all. My hon. colleague pledged he would take two additional steps. He would speed up the government's review of the laws that govern gasoline pumps to make sure those laws give the Government of Canada the authority to levy stiff fines on retailers whose pumps cheat Canadian consumers. And he would take measures to ensure that the number and frequency of inspections at gas pumps were permanently increased to make sure unscrupulous and negligent retailers did not resume overcharging their customers once the public furor over the scandalous behaviour died away.

We promised to take further action to protect Canadian consumers then and we are going to deliver on that promise right now.

I am delighted to have the opportunity to lead off debate on Bill C-14, the fairness at the pumps act. Talk about truth in advertising. The bill would provide Canadians with exactly what its title indicates, fairness at the pumps. It would do so by amending the two laws that govern the use of retail measuring devices such as gasoline pumps, the Weights and Measures Act and the Electricity and Gas Inspection Act.

To be precise, the bill would give the force of law to three specific changes that have been carefully designed to protect Canadian consumers and deter unscrupulous or negligent behaviour among retailers. One, the bill would sanction mandatory inspection frequencies for measuring devices used by retailers. Two, the bill would authorize the Minister of Industry to designate qualified authorized service providers to carry out inspections on measuring devices. Three, the bill would set down stiffer fines that could be imposed under the Weights and Measures Act and the Electricity and Gas Inspection Act and would put in place a new graduated system of administrative monetary penalties.

Each of these actions would be a tremendous advance in the way we as Canadians protect ourselves as consumers and make sure our retailers operate fairly and honestly.

Why do I believe so strongly in the merit of these new provisions? Let me go through each one in detail and show the House exactly what I mean.

The first change set down in the fairness at the pumps act is mandatory inspection frequencies. Mandatory inspection frequencies is a complicated way of saying that the new act would amend the Weights and Measures Act to instruct businesses in a variety of specific industries to have their measuring devices inspected regularly. The Government of Canada would use its regulatory authority under Bill C-14 to put these mandatory inspection frequencies in place. Once established, these compulsory inspections would apply to virtually all companies that rely on measuring devices as part of their daily business. Gasoline retailers as well as retailers of home heating oil would be required to have their devices inspected every two years. That would also be the mandatory inspection frequency for all devices used in what is known as the downstream petroleum sector, for example, loading rack meters used to fill petroleum transportation trucks.

That same two-year inspection frequency would apply to measuring devices used by businesses in the dairy industry, enterprises in mining and metals, and companies in the grain and field crop sector, other than measuring instruments used in grain elevators. That does not mean the new bill would exempt grain elevators. Businesses and agricultural co-operatives would have to make sure measuring devices in grain elevators were inspected every year. One year would also be the mandatory inspection frequency for propane dispensers, meters in the dairy sector, measuring devices in the fishing and fish-products industry and in logging and forestry.

The fairness at the pumps act would also cover businesses in the retail food sector. These businesses would have to have their scales and other kinds of measuring instruments regularly inspected.

While this is a lengthy list of industries, companies and frequencies, it is by no means a finite one. Should Canadians deem it necessary, Bill C-14 would enable the Government of Canada to expand its area of authority to include the measuring devices of businesses that operate in other industries and sectors as well.

At the same time, I should point out that any future decision to extend the application of the act would not be taken unilaterally. Representatives of the federal government would consult closely with business owners and operators in any industry sector that we decided must be included under regulations developed under authority of the fairness at the pumps act. That way we would make absolutely sure that any new demands we make on retailers were realistic, fair and consistent.

We have taken that kind of inclusive, respectful approach from the start. Officials at Measurement Canada consulted carefully and thoroughly with industry sector representatives immediately impacted by the bill we are considering today. As a matter of fact, these discussions have been ongoing, and we accelerated them to respond as quickly and as reliably as possible to the troubling situation uncovered by the media reports I spoke of at the beginning of my remarks.

Retailers have been with us every step of the way because they realize the importance of the bill. They know their credibility is at stake. They know that when their reputation as honest, fair businesses and business people takes a hit among Canadians, so do their prospects for continued success and prosperity. They also know that the best way for their businesses to maintain the trust of consumers is to have their measuring devices and instruments undergo regular inspections.

Granted the businesses and the industries I have pointed out would have to pay fees for those inspections, but these costs would be determined by the marketplace and are already understood and accepted as facts of life by businesses in these industries. In fact I anticipate many companies would take advantage of inspections to have service and repair work performed on the measuring devices being inspected.

Of course, inspections do not occur on their own, and the ramped-up regime of mandatory inspection frequencies made possible by Bill C-14 would certainly not appear miraculously. We would need more trained inspectors to make sure we could meet the stringent requirements set out in the fairness at the pumps act.

That point brings me to the second change outlined in the bill. The bill would authorize the Minister of Industry to designate authorized service providers to carry out inspections of measuring devices. These inspectors could be independent professionals or employees of companies. Either way we would guarantee those designated to carry out this important work under the new bill were up to the task. We would establish conditions that would make the organizations authorized to perform inspection work accountable. We would only designate organizations and their technicians that met a stringent and ongoing qualification process.

These authorized service providers would be responsible for ensuring that appropriate test equipment and inspection procedures approved by Measurement Canada were used. Individuals permitted to perform inspections would be required to pass mandatory training, which includes theoretical as well as practical evaluations. Annual assessments would be part of the monitoring process for authorized service providers.

In instances where responsibilities were not fulfilled, the minister could suspend or revoke their designations, an action that would severely impact their ability to conduct business. Measurement Canada has successfully piloted a similar program for initial inspections performed under the Weights and Measures Act. Assessments of this approach demonstrate that the quality of the work done by authorized service providers and their recognized technicians is in the 96% satisfaction range.

Even though Bill C-14 would see authorized service providers play an increasingly important and meaningful role in protecting consumers, Measurement Canada inspectors would remain leading forces in the field. They would perform independent inspections to assess the compliance of industries under the new act. They would respond to public complaints of companies suspected of measuring inaccurately and they would be solely responsible for taking actions to enforce the law when offences under the Weights and Measures Act and the Electricity and Gas Inspection Act were identified.

I should also point out that this approach is not entirely new. For many years, Measurement Canada has employed authorized service providers to carry out inspections under the Electricity and Gas Inspection Act.

The bill before us today would make it possible for us to expand the reach of non-government inspectors to include all of the industries subject to the Weights and Measures Act.

Like the involvement of service providers, fines and penalties for those who violate the Electricity and Gas Inspection Act and the Weights and Measures Act are not entirely new.

What is new is the amount of these court-imposed fines and the nature of those penalties.

That brings me to the third and final change set out in the fairness at the pumps act.

To be precise, Bill C-14 would increase the fines that can be imposed under the Weights and Measures Act and the Electricity and Gas Inspection Act. The bill would also put in place a new graduated system of administrative monetary penalties.

Let us consider the fines, first.

The fairness at the pumps act would increase the court imposed fines for the variety of the offences listed in the Electricity and Gas Inspection Act and the Weights and Measures Act. Fines under the two acts would rise from $1,000 to $10,000 for minor offences and from $5,000 to $25,000 for major offences. The bill would also introduce a new fine of $50,000 to be levied against those who repeatedly violate the acts.

Why have we chosen to make such substantial increases in the amounts of these fines? The answer is straightforward. The costs of gasoline, electricity, food and other measured products have risen dramatically and they are expected to keep on rising for the foreseeable future. It is only proper that we increase the penalties we impose on those who violate the law if we want the penalties to have a deterrent effect. After all, if an unscrupulous retailer can make money by cheating consumers even if he or she is fined, what good is the fine?

To levy fines under the two existing laws, the federal government must prosecute alleged offenders. However, a process as complex as a criminal proceeding and a punishment as severe as those listed under the new act are not always the most appropriate ways to deal with all those who violate the law.

Some contraventions of the law may call for less stern penalties. It is common sense. That is why we have introduced what are known as administrative monetary penalties. The fairness at the pumps act would give federal authorities the discretion to use a graduated system of penalties to punish offenders: monetary penalties, which would not lead to a criminal record for those who commit relatively minor offences; and criminal prosecution for those who commit serious offences or who are repeat offenders.

Enforcement action, such as the use of administrative monetary penalties, would not be abused. These measures would be used as part of a graduated enforcement structure that would include trader education and the use of warnings when appropriate. It is not the government's intention to punish the good players who demonstrate that they have taken appropriate steps to provide accurate measurement.

Like the joint public-private approach for inspections, this graduated system of administrative monetary penalties is not entirely new. Several departments and agencies that enforce regulations rely on administrative monetary penalties; large departments such as Transport Canada and smaller yet active and vital agencies such as the Competition Bureau and the Canadian Food Inspection Agency.

Those are the three advances proposed by Bill C-14, the fairness at the pumps act. Mandatory inspection frequencies to measure devises used by retailers, authorized service providers to carry out inspections of those measuring devices, stiffer fines and a new graduated system of administrative monetary penalties. They are reasonable steps taken in partnership with industry. They are a practical response to a problem we committed to resolve and, most important, they are a fair deal for consumers, retailers and all Canadians.

These changes are a fair deal for consumers because they would put in place an inspection regime that would make it possible for a host of qualified inspectors to root out inaccurate measuring devices. Measurement Canada estimates that the number of annual inspections of gas pumps alone would increase from 8,000 to approximately 65,000. That is taking action, that is keeping our commitments to Canadians and that is protecting consumers.

These changes are a fair deal for retailers because they would protect honest retailers from being associated with and harmed by the unscrupulous practices of the minority of retailers who willingly or unwillingly operate inaccurate measuring devices.

I am sure my hon. friends would agree with me that the overwhelming majority of retailers in our country are fair and honest businesspeople. Their businesses are tainted when companies in their industry engage in unscrupulous behaviour. They want us to deal with illegal and negligent behaviour by retailers just as much as consumers do. In fact, their representatives told us that businesses were willing to pay the fees associated with an increased number and frequency of inspections if these inspections will expose and punish negligent and unscrupulous retailers and safeguard the integrity of their industries.

These changes are a fair deal for all Canadians because, although the fairness at the pumps act is a direct product of inaccurate gas pumps, the bill would extend the reach of inspections enforcement beyond gas retailers to include companies that rely on measuring devices to conduct their day-to-day business. That way, the resulting law will benefit all Canadians.

The changes are also a fair deal for all Canadians because they would impose minimal costs on the federal government, and this is important. A report published by the International Organization of Legal Metrology in 2003 used Canadian device compliance rates to estimate dollars at risk for each type of device. When these figures were related to inspection activities, it was found that for each dollar spent on inspections, $11 of inaccurate measurement was corrected. With rising commodity costs, this is a return on investment I am sure all Canadians can support and just one more reason that I am convinced Canadians will support this bill.

Consumer protection is a priority for this government. Once this bill receives royal assent, the process for implementation will require that regulatory amendments be processed and that there be a capacity to have these inspections take place. These regulations will be put in place as soon as possible after royal assent.

Measurement Canada has been building capacity for implementation in the eight sectors that we are talking about here today. Over the coming months, Measurement Canada will be educating traders as to their responsibilities once the bill is enacted, as well as ramping up the authorized service provider capacity to implement.

I am also confident that this House will support Bill C-14, the fairness at the pumps act. I have given members three powerful reasons to do just that. I have outlined clearly how this bill is a fair deal to all, and yet perhaps the most important reason to support this bill is the principle that lies at its heart: Canadian consumers should get what they pay for, no more and certainly no less. What could be fairer than that?

Fairness at the Pumps ActGovernment Orders

May 10th, 2010 / noon
See context

Conservative

Peter Van Loan Conservative York—Simcoe, ON

moved that Bill C-14, An Act to amend the Electricity and Gas Inspection Act and the Weights and Measures Act, be read the second time and referred to a committee.

Business of the HouseOral Questions

May 6th, 2010 / 3 p.m.
See context

Prince George—Peace River B.C.

Conservative

Jay Hill ConservativeLeader of the Government in the House of Commons

Mr. Speaker, it is my pleasure to respond to the Thursday question from the hon. House leader of the official opposition.

We will continue with the debate today and tomorrow on Bill C-13, fairness for military families, followed by Bill C-10, Senate term limits.

Next week we will continue with Bill C-13 , if we do not complete it this week, followed by Bill C-14, fairness at the pumps act; Bill C-15, nuclear liability; and Bill S-3, tax conventions.

I will give consideration to any bills also, as usual, that are reported back from committee to the House.

My hon. colleague asked about allotted days. Next Tuesday, May 11, shall be the next allotted day.

I am pleased to report that following extensive consultations between all parties, pursuant to Standing Order 53(1) I choose to designate Wednesday, May 12 for a take note debate on the importance of the Atlantic shellfish industry.

In conclusion, there have been additional consultations between all parties and I believe Mr. Speaker, you would find unanimous consent of the House for the following motion. I move:

That, notwithstanding any Standing Order or usual practice of the House, the hours of sitting and the order of business of the House on Thursday, May 27, 2010, shall be that of a Wednesday; that the address of the President of Mexico, to be delivered in the chamber of the House of Commons at 10 a.m. on Thursday, May 27, 2010, before members of the Senate and the House of Commons, together with all introductory and related remarks, be printed as an appendix to the House of Commons Debates for that day and form part of the records of this House; and that the media recording and transmission of such address, introductory and related remarks be authorized pursuant to established guidelines for such occasions.

May 4th, 2010 / 3:55 p.m.
See context

Director, Portfolio Management, Crown Corporation Governance - ADC, Department of Transport

Katherine Moynihan

I've been with the department for two years, but I arrived after Bill C-14was first tabled.

Fairness at the Pumps ActRoutine Proceedings

April 15th, 2010 / 10 a.m.
See context

Conservative

Diane Finley Conservative Haldimand—Norfolk, ON

moved for leave to introduce Bill C-14, An Act to amend the Electricity and Gas Inspection Act and the Weights and Measures Act.

(Motions deemed adopted, bill read the first time and printed)