There was back in 2007. We did have a very difficult election then, because we were trying to run two very different systems on the same day, with a single ballot paper for the two types of MSPs, and a separate ballot paper for the council elections. With hindsight, that was far too much to expect voters to take on board—all those changes at once, all the different systems—and we did have fairly significant levels of rejected ballots.
We had an inquiry. It was actually chaired by Ron Gould from Canada, who helped us enormously to get to the bottom of how we might refresh the confidence and trust in the system. For us, particularly for the EMB, but also for the commission, the confidence of the voter in the integrity of the system is really critical. We had to work very hard to get it all back on track again. By the time we got to the same elections a few years later in the next round of the cycle, everything went like clockwork and it was all really good. We had a good positive experience.
That pulled us up short, I have to say. They weren't huge numbers, but they were higher than normal, which gave us cause to pause and to think again about how we did things.
Very importantly, I would say, never try to run two different systems on the same day, have a clear distinction between two different sets of elections, and give the voter a chance to make sense of it all.
Then do some decent and sensible voter education. We have this kind of material that is a voting guide, which every single voter gets from the commission. It's entirely factual information—nothing to do with political information. Voters have said that it's been extremely valuable for them.