Everybody in the government needs to be better at management, for sure. What we see is that people don't have maximum capacity for emails anymore. Most institutions have these big inboxes that nobody takes care of, so when you are being asked for emails, you can produce tens of thousands of them. What we are saying is that you need to have proper management of information within those inboxes, so that one person keeps the emails, whether it's the recipient.... Usually it would be the person receiving the signature on something and properly documenting it.
We don't have access if we don't have documents. That's clear. You don't want to erase business value documents, but you can definitely get rid of the transitory ones, the personal emails, which we still see in inboxes. There is definitely some learning to be done there.