I have a quick answer.
I believe there should be a real conversation about the penalties and the idea that the commissioner can do more in response to complaints coming in. I think you saw from her testimony that it's a real sore spot and a real point of criticism that she gets from the outside looking in and asking, “Why aren't you doing anything?” She has to explain over and over again that she doesn't have the power to do much.
I think that if you wanted to enable her and empower that office, you could be thinking more clearly about administrative monetary penalties, or naming and shaming, like Commissioner Motherwell told us about in Ontario, or having a registry of people who have actually violated and kicking them off from lobbying for three, four or six months. Something like that would be progressive and would really help her inspire others to comply, I think.