It's important to know that, under the Access to Information Act, any document requested must be provided when the request comes in, whether it's transitory or not. The medium of the document doesn't matter. I'm not opposed to cleaning up our data. We're in an era when we can't keep everything. There are very clear policies and directives from Library and Archives Canada and Treasury Board that determine what we have to keep and what we can delete, according to very specific retention periods. Some information has to be kept for seven years. There is also information that only has to be kept for two weeks.
I think the problem lies with the directives though, whether people comply with the directives. It's always difficult. We have to trust our people. There are also tools that people use that could even be restricted for information that is purely transitory. I would say that Teams chats should not be used to do work, but rather just to find out if the person is there, if they are coming for lunch, if they are late. That's the kind of conversation we used to have. Now, if you make an access to information request tomorrow morning in connection with conversations on that platform, you'll get little tidbits like that. That's not where you're going to get relevant information through an access to information request.
