Evidence of meeting #58 for Finance in the 40th Parliament, 2nd Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was transit.

A recording is available from Parliament.

On the agenda

MPs speaking

Also speaking

Natalie Bull  Executive Director, Heritage Canada Foundation
Ruth MacKenzie  President, Volunteer Canada
Ray Pekrul  Board Member, Canadian Association of Social Workers
Bernard Lord  President and Chief Executive Officer, Canadian Wireless Telecommunications Association
Michael Roschlau  President and Chief Executive Officer, Canadian Urban Transit Association
Sailesh Thaker  Vice-President, Industry and Stakeholder Relations, Sustainable Development Technology Canada
Steve Masnyk  Manager, Public Affairs, Insurance Brokers Association of Canada
Michael Toye  Executive Director, Canadian Community Economic Development Network
Jim Patrick  Vice-President, Government Affairs, Canadian Wireless Telecommunications Association
Moira Grant  Director of Research, Canadian Society for Medical Laboratory Science
Marlon Lewis  Member of the Board of Trustees, Canadian Foundation for Climate and Atmospheric Sciences
Sophie Pierre  Chief Commissioner, British Columbia Treaty Commission
Karen Cohen  Executive Director, Canadian Psychological Association, Health Action Lobby (HEAL)
Iain Klugman  Chief Executive Officer and President, Communitech
Dennis Howlett  National Coordinator, Make Poverty History
Denise Doherty-Delorme  Section Head, Compensation and Policy Research, Professional Institute of the Public Service of Canada
Pamela Fralick  President and Chief Executive Officer, Canadian Healthcare Association, Health Action Lobby (HEAL)

6:55 p.m.

Section Head, Compensation and Policy Research, Professional Institute of the Public Service of Canada

Denise Doherty-Delorme

And it is in all departments. We are seeing lease-back of buildings. We see it in the Canada Revenue Agency. There are not enough people, so they outsource. The example I used before was on the computer systems programs, where there was sole-sourced outsourcing of computer services to IBM and ICG. You know yourselves that if your staff has problems with the computer systems, now they have to call somebody who refers to someone else and then to someone else. We are not getting good value for our money, and it is not transparent. As I mentioned before, it goes around hiring processes.

There is also leakage of personal security and personal information, because these companies are no longer Canadian; they are in other countries, and we don't have a good hold on where this information is. This is tax information. This is information for health services, old age security, that kind of information. Very personal information is now being outsourced to other countries.

7 p.m.

Conservative

The Chair Conservative James Rajotte

Okay.

7 p.m.

NDP

Pat Martin NDP Winnipeg Centre, MB

That's a very alarming report. Thank you very much.

Thank you, Mr. Chair.

7 p.m.

Conservative

The Chair Conservative James Rajotte

Thank you very much, Mr. Martin.

I want to thank all of the witnesses for being with us here today, for their presentations to the committee, and for their responses to our questions. Again, I apologize on behalf of the committee for the intervention in the middle of the vote, but it could not be avoided. It was a very interesting panel.

Thank you.

The meeting is adjourned.