I'm sorry to hear that. The team at CATSA and the team at CBSA have some fantastic people, and they are working very hard to protect our country. We're seeing strains at both groups, CATSA and CBSA. I'd say it's fair to say that CBSA has been a little bit slower. It's happening more recently. CATSA has been a challenge going back several years. They are asked to do a lot, and the resources have not kept pace with demand. Air transport is a volume business and it grows. We experienced between 4% to 8% growth in the first six months of this year at some of our airports.
At a certain point, you can do things more efficiently. Certainly airports have invested millions of their own money, for example, in technology for CBSA kiosks to be able to process passengers more quickly, but government agencies and departments need their resources to handle their systems on their end and ultimately staffing as well.
I'm not surprised to hear that morale is low. It's unfortunate, and hopefully we can change that.