That's an issue of government policy and whether the government wants to offer that type of service.
What we've said is that the department needs to make sure it communicates as well as possible to Canadians who are travelling or living abroad about what types of services they can expect. I think any time one of these situations happens, people are going to expect a lot from their government.
As Ms. McCalla said earlier, there were lots of reports of people who expected that the Canadian government would have evacuated them using charter aircraft. That's not a service the department promises to people.
It comes down to what level of service Canada is prepared to commit to for these types of situations, and then they need to communicate it. Even then, I suspect there will always be people who are not satisfied with the level of service when they're caught in these types of situations.