Your first question was if we actually talked to the ones who didn't respond. We did a bit of an outreach to make sure we had significant input from each cluster, or each set of similar organizations. It was probably the smaller organizations in some instances that we didn't hear from.
We did have some discussions with them in the context of the chief financial officers in different meetings. It was very informal.
It's very interesting that everybody gets the intuitive nature of having something, a vote structure along the lines of a strategic outcome to tell the story, to understand the vision, the mandate, what the organization does, and how to explain it. By and large, the people I am dealing with are accountants who are very comfortable with operating capital. They really understand intuitively the value in communicating and understanding, and are a bit overwhelmed by the prospect of having to manage that way, but they are able to go there.
About a third of the organizations are there. They're very small organizations. They have one vote anyway. They would only have one strategic outcome. An organization that only has $100 million, you probably wouldn't want to have multiple votes anyway.
About a third of the organizations are faced with serious systems and operations issues because they're anticipating a lot of change in how they manage financially and are really concerned about that.
There's another third where it's trying to understand the policies and the practices and what this means in terms of their internal practices, particularly if we start changing our definitions in how we approach.
Mr. Matthews did talk about the operations element. That is key for about a third of the organizations, but for many of the organizations it's actually the change in the policies: how they will have to do their practice, how they will have to train their people, and internal. They need some time, but they were very keen.