Sure. I can start and then maybe Howard can answer.
One of the things that I think we've certainly recognized is that the commitment is right from the top. It's about the importance of having these relationships. We're working in these communities. They're very much part of our business and our success. It's not good enough to just have a few people in the organization who basically are responsible for the relationships. We've really broadened that out in looking at ways of, first of all, really having those respectful relationships. Second, it's about creating the trust so that we can actually have the tough conversations when we need to have them. Also, it's really about learning together.
What often happens, I think, where we've hired and have learned this—it does take some time, and hopefully people can leapfrog—is the idea that if we go in and think we know what's best, we would be looking at it just from our perspective, from a business perspective. You have to actually be looking at it from their perspective as well, and they bring a different perspective to the table. I think what it means is that you have to listen differently, and you have to show up differently. Sometimes it takes a lot longer in order to work with the communities than it does if you want to just negotiate a deal, necessarily. You have to be able to understand why that is, and it's built on trust and respect.
I think that has permeated through our culture at Suncor. We're still continuing to do this. This is not an easy thing to do, but it certainly is worthwhile, and I think our employees see the investment and they as well really feel that it's important.