I think line departments have a role to play here too. A lot of systems evolved through shadow IT, not through the corporate IT shops, so a lot of departments don't know what they had. This was all coming together when SSC was announced. There was an issue from a Government of Canada perspective.
Each line department needs to do their own analysis of the applications they have, and hopefully they've identified their mission critical ones, ensure those are being nurtured and nourished, and then look at how they can change the rest. There are lots of things you can do from a shared service perspective and not touch the application level. You can start with networks. You can start with things in the back end that can make changes, understanding what those needs are.
When you start doing client-facing or business-facing systems...because they're very integrated. Take our financial system. People talk about back office applications. I don't believe there are back office applications anymore. They support our operational needs. Our financial system had tens and tens and twenties of integrated systems that affected our inspection of aircraft, or our inspection of marine, or our inspection of rail. You need those systems.