I don't believe I said the problem was with the users. If I did, what I meant was that the problem was with the users getting used to the system. I'm not blaming the users; I'm actually blaming us for not preparing properly the users of the system. I think we missed on this. That's not on the users; it's on us.
I have not said there are no problems with the software. I think there are issues on every component of the larger system. We the software issues come up, we have to address them. So all the components are....